Lägenheter i Florens Castello station

“Easy check-in, very helpful staff with clean and spacious rooms. Will def stay here again when we visit Florence. Will also recommend. Great place for a family of four.”

“Excellent rapport qualité prix Bien situé”

“It was great spot, nice clean and very comfortable units. However booing it though Expedia was a disaster, no phone number or any other arrangement made and we arrived at the property hoping to have someone help us checking in. Eventually a shop next to the appointment contacted the property management and she kindly came again and provided us with all details. Every thing else after was fantastic.”

“Great location”

“Det var ett vackert rum, bekvämt och välorganiserat. Nära till de viktigaste sevärdheterna i staden.”

“Todo estuvo muy bien. ”

“Love the area. It’s in the City Center. Walkable on most of the tourist spots and I love it that it’s walking distance to Duomo. The only complaint I have is the check in process. We got in the apartment and I still didn’t get an email how to get the keys. We need to call them to help us how to access the keys. And also they only provided 1 set of keys considering 5 people staying on the apartment. I requested extra keys before our check in but wasn’t accommodated. 1 more complaint...

“This place needs some improvement. There is no physical check-in. Everything is done virtual and the link they shared with me didn’t work at first. You need WiFi to open the doors the first time. Also the keys get jammed and it’s hard to open them. There is no elevator in the building and the room is in the 4th floor. The rooms were dirty and the bathroom had mold. The whole apartment smells like humidity when you walk in. There was only one small mirror (bathroom mirror) in the whole apartment....

“Trying to get information out of the hosts was very difficult leading up to check in. Once we checked in and expressed we were unhappy with the conditions of the property, we never heard from them again. We told them we were not going to stay and would have appreciated some form of refund but we didn’t expect one. No response. We left and went to another nearby hotel. The room was an absolutely filthy mess. What appeared to be animal hair all over the carpets along with stains on everything....

“Clean and spacious, easy communication with Francesca. Excellent location. There is mini split AC units that keep it more than cool enough even though there is no central AC”