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Recensioner av Muthu Fort William Hotel

3 out of 5
Muthu Fort William Hotel
Achintore Road, Fort William, Scotland

Recensioner

7,4

Bra

10 - Fantastiskt i betyg. 102 av 339 recensioner" "
8 - Bra i betyg. 96 av 339 recensioner" "
6 - Okej i betyg. 71 av 339 recensioner" "
4 - Dåligt i betyg. 46 av 339 recensioner" "
2 - Väldigt dåligt i betyg. 24 av 339 recensioner" "

7,6/10

Renlighet

8,0/10

Personal och service

6,8/10

Bekvämligheter

6,8/10

Boendets skick och faciliteter

7,2/10

Hållbarhet

Recensioner

8/10 Bra

Cecilia

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Bodde här 3 nätter i juli 2019
Svar från Chris V 16 juli 2019
Thank you for your response.

10/10 Fantastiskt

Eric

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Checked me in a few hours early without hesitation. Gracious staff. Everything is within walking distance. Good refresh after walking the WHW.
Bodde här 1 natt i april 2024

8/10 Bra

Rhod

Reste med sin partner
Nice clean hotel, great staff, well appointed rooms, hotel is tired though, needs updating by staff are doing their best with what they have
Bodde här 2 nätter i april 2024

8/10 Bra

John

Gillade inte: Personal och service och boendets skick och faciliteter
Indifferent service. I arrived at 10pm after a long journey and was very tired but had to wait 10 minutes before somebody was available to check me in No central heating in very cold bedroom ( no 9) and no hot water . Tacky little room carved out of a bigger one. Entire hotel has seen better times . Aspired to Exotic Marigold Hotel but failed
Bodde här 1 natt i april 2024
Svar från Muthu Fort William 26 apr. 2024
Dear John, thank you for taking the time to leave us feedback on your recent visit. I can only apologize that your visit reached below expectations on this occasion. I will be passing on your comment to the team so that we can learn, grow, and improve. I do hope that you change your mind, and come back to visit us again soon. Many thanks. MFW

10/10 Fantastiskt

Delia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Awesome place great staff 5star
Bodde här 1 natt i april 2024
Svar från Muthu Fort William 23 apr. 2024
Thank you for your kind words! We are delighted to hear that you enjoyed your stay at Muthu Fort William. Our team works hard to provide a memorable experience for all our guests. We appreciate your feedback and hope to welcome you back again soon! Regards/MFW

8/10 Bra

eric

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Comfortable bed and clean
Bodde här 1 natt i mars 2024
Svar från Muthu Fort William 13 apr. 2024
We are delighted to hear that you enjoyed your stay at Muthu Fort William. Our team works hard to provide a memorable experience for all our guests. We appreciate your feedback and hope to welcome you back again soon! Regards/MFW

2/10 Väldigt dåligt

Sripal

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Not a good place to stay
Bodde här 2 nätter i mars 2024
Svar från Muthu Fort William 23 apr. 2024
Many thanks for taking the time to leave us some comments and scores. I am so sorry about your experience, i will certainly get this looked into. Regards/MFW

6/10 Okej

Michael

Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Die Räume sind so schlecht gedämmt und der Boden knarzt bei jeder kleinsten Bewegung. Ruhig schlafen somit Fehlanzeige. Mit der Einrichtung muss man auch klar kommen. Das Bett ist zwar schön gros, nimmt aber den sonstigen Platz des Zimmers in anspruch. Die Lage des Hotels ist aber super. Leider finde ich sonst nichts positives daran.
Bodde här 2 nätter i mars 2024
Svar från Muthu Fort William 30 mars 2024
Dear Michael, thank you for taking the time to leave us feedback on your recent visit. I can only apologize that your visit reached below expectations on this occasion. I will be passing on your comment to the team so that we can learn, grow, and improve. I do hope that you change your mind, and come back to visit us again soon. Many thanks. Regards/MFW

8/10 Bra

SHARON

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Would stay again great breakfast
Bodde här 1 natt i mars 2024
Svar från Muthu Fort William 30 mars 2024
Dear Sharon, Many thanks for taking the time to leave us good comments and scores, I am delighted to read that your recent visit with us was a memorable one. We do hope to welcome you back in the near future. Regards/MFW

4/10 Dåligt

Michael

Bodde här 1 natt i mars 2024
Svar från Muthu Fort William 30 mars 2024
Dear Michael, thank you for taking the time to leave us feedback on your recent visit. I can only apologize that your visit reached below expectations on this occasion. I will be passing on your comment to the team so that we can learn, grow, and improve. I do hope that you change your mind, and come back to visit us again soon. Many thanks. Regards/MFW

4/10 Dåligt

Erin

Reste i grupp
Gillade inte: Renlighet och boendets skick och faciliteter
We had to tell the staff about the rustiness of the place, I suffer with asthma and I had a very bad flare up, for the price for those nights I would expect the place to be more clean than it was. Areas of the room were not hoovered and there was dust everywhere.
Svar från Muthu Fort William 4 mars 2024
Dear Erin, thank you for taking the time to leave us feedback on your recent visit. I can only apologize that your visit reached below expectations on this occasion. I will be passing on your comment to the team so that we can learn, grow, and improve. I do hope that you change your mind, and come back to visit us again soon. Many thanks. MFW

6/10 Okej

Antonietta

Gillade: Renlighet och personal och service
Bodde här 1 natt i februari 2024
Svar från Muthu Fort William 26 apr. 2024
We like to take this opportunity to thank you for taking the time to share your experience. It is our sincere effort to ensure that our guests have a memorable experience and we are delighted to hear that you had a wonderful stay with us. We are very happy and satisfied that we were able to create an enjoyable experience and make a difference for you. We greatly appreciate your patronage and look forward to welcoming you again. Best regards, MFW

8/10 Bra

Jacqueline

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lovely hotel nice rooms, nice breakfast
Bodde här 2 nätter i februari 2024
Svar från Muthu Fort William 23 feb. 2024
Dear Jacqueline, Many thanks for taking the time to leave us good comments and scores, I am delighted to read that your recent visit with us was a memorable one. We do hope to welcome you back in the near future. Regards/MFW

8/10 Bra

Gustavo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Localização e atendimento fantásticas!
Bodde här 1 natt i november 2023
Svar från Muthu Fort William Hotel 5 apr. 2024
Thank you for review & scores is a testament to our commitment to excellence. We're dedicated to providing extraordinary experiences.

10/10 Fantastiskt

Itige

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Muthu Fort William Hotel 5 apr. 2024
Dear Guest, We like to take this opportunity to thank you for taking the time to share your experience. It is our sincere effort to ensure that our guests have a memorable experience and we are delighted to hear that you had a wonderful stay with us. We are very happy and satisfied that we were able to create an enjoyable experience and make a difference for you. We greatly appreciate your patronage and look forward to welcoming you again. Best regards. FOM

10/10 Fantastiskt

John

Bodde här 2 nätter i oktober 2023
Svar från Muthu Fort William Hotel 5 apr. 2024
Dear Guest, We like to take this opportunity to thank you for taking the time to share your experience. It is our sincere effort to ensure that our guests have a memorable experience and we are delighted to hear that you had a wonderful stay with us. We are very happy and satisfied that we were able to create an enjoyable experience and make a difference for you. We greatly appreciate your patronage and look forward to welcoming you again. Best regards. FOM

2/10 Väldigt dåligt

Robert

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Muthu Fort William Hotel 17 apr. 2024
Many thanks for taking the time to leave us some comments and scores, I am delighted to read, that your recent visit with us was a memorable one. We do hope to welcome you back in the near future

10/10 Fantastiskt

Melissa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lovely hotel
Svar från Muthu Fort William 23 feb. 2024
Dear Melissa, Many thanks for taking the time to leave us good comments and scores, I am delighted to read that your recent visit with us was a memorable one. We do hope to welcome you back in the near future. Regards/MFW

6/10 Okej

Gísli Líndal

Affärsresenär
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 3 nätter i december 2023

10/10 Fantastiskt

Laura

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023
Svar från Muthu Fort William Hotel 17 apr. 2024
Dear Guest, We like to take this opportunity to thank you for taking the time to share your experience. It is our sincere effort to ensure that our guests have a memorable experience and we are delighted to hear that you had a wonderful stay with us. We are very happy and satisfied that we were able to create an enjoyable experience and make a difference for you. We greatly appreciate your patronage and look forward to welcoming you again. Best regards,

4/10 Dåligt

Drew

Reste med familjen
Gillade inte: Renlighet och personal och service
We had to wait 15 minutes before anyone even showed up at the reception desk, 3 of the 4 coffee cups in our room were still dirty and sticky and the bathroom was not clean the back of the door was covered in stuff that wiped off if you touched it so would have been easily cleanable and there was hair in the bathroom that didn’t belong to any of us which I found very gross.
Bodde här 1 natt i november 2023
Svar från Muthu Fort William Hotel 17 apr. 2024
Dear Drew,We apologize for the inconvenience you experienced during your stay. Your feedback is valuable to us, and we will address these issues with our housekeeping team to ensure they are properly taken care of. Thank you for bringing this to our attention. We hope to welcome you back for a better experience in the future.Regards/MFW

8/10 Bra

Barry

Gillade: Personal och service
Bodde här 3 nätter i november 2023
Svar från MFW 24 nov. 2023
Many thanks for taking the time to leave us good comments and scores, I am delighted to read that your recent visit with us was a memorable one. We do hope to welcome you back in the near future.

10/10 Fantastiskt

Deise

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Muito bom!
Hotel lindo e confortável de frente para o lago! Atendimento bom. Possui estacionamento. Quarto confortável, limpo, com máquina de água quente café e chá disponível. Banheiro bom, agua quente. Café da manhã muito bom. Chegamos fora do horário pra tomar cafe um pouco depois e a moça que nos atendeu gentilmente resolveu a situação e nos permitiu tomar café! Voltaria a me hospedar nesse hotel!
Bodde här 1 natt i november 2023
Svar från Muthu Fort William 24 nov. 2023
Many thanks for taking the time to leave us good comments and scores, I am delighted to read that your recent visit with us was a memorable one. We do hope to welcome you back in the near future.

6/10 Okej

Christopher

Reste med sin partner
Gillade: Bekvämligheter
Did not like the food, very poor
Bodde här 1 natt i november 2023
Svar från Muthu Fort William 24 nov. 2023
Many thanks for taking the time to leave us some comments and scores, I am delighted to read, that your recent visit with us was a memorable one. I am so sorry about your experience, i will certainly get this looked into. We do hope to welcome you back in the near future.

4/10 Dåligt

Chon Wang

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Not as advertised
It seems to me that the room was not occupied for a while. Everything was dusted, and there was garbage under the bed. The room was not soundproof either.
Bodde här 3 nätter i november 2023
Svar från Muthu Fort William 24 nov. 2023
Many thanks for taking the time to leave us some comments and scores, I am delighted to read, that your recent visit with us was a memorable one. I am so sorry about your experience, i will certainly get this looked into. We do hope to welcome you back in the near future. Regards/MFW

2/10 Väldigt dåligt

Mark

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Awful stay, had to leave early!!
I stay in hotels frequently with work around the world and this I quite possibly the worst I have ever stayed in!! I had to check out two days earlier because of this! Woke up both mornings I did stay with fresh bites on my legs. I come back from work late around 2300-0000 to a freezing cold room and no hot water (they only have the heating on during set times along with the hot water I guess). The duvet on the bed was so thin so I barely slept due to being absolutely freezing in bed! I ate once in the restaurant I had the chicken curry, if you could call it chicken, mainly grizzle and awful, couldn’t finish it along with the microwave rice. By the second cold sleepless night I decided to check out at around 0600, enough was enough for me. Went to reception to check out and no one there, rang the bell several times and waited about ten mins still no one came so I just left the card and went, I’ve also messaged them 3 times via the hotels.com app and no reply!! I left my charger in the room as I packed in a hurry!! Terrible hotel please don’t stay here!!!
Bodde här 6 nätter i oktober 2023
Svar från Muthu Fort William 24 nov. 2023
I am sorry that we fell short on a few issues following your recent stay, we appreciate all feedback positive & negative to allow us the opportunity to evaluate ourselves and improve upon this time and time again which is why so many of our guests return over and over again for great stays.

6/10 Okej

William

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
Friendly and efficient staff. Some flickering lights and a bulb out in the bathroom and fan heater broken. Nice touch with crisps and chocolates in the room but not replenished on third night.
Bodde här 3 nätter i oktober 2023
Svar från Muthu Fort William 24 nov. 2023
Many thanks for taking the time to leave us good comments and scores, I am delighted to read that your recent visit with us was a memorable one. We do hope to welcome you back in the near future. Regards/MFW

4/10 Dåligt

chelsea

Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i oktober 2023
Svar från Muthu Fort William 30 okt. 2023
Many thanks for taking the time to leave us some comments and scores, I am delighted to read, that your recent visit with us was a memorable one. I am so sorry your experience, i will certainly get this looked into. We do hope to welcome you back in the near future

10/10 Fantastiskt

paul

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
clean
clean comfortable and a great breakfast and good location for fort william
Bodde här 1 natt i oktober 2023
Svar från Muthu Fort William 30 okt. 2023
Many thanks for taking the time to leave us good comments and scores, I am delighted to read that your recent visit with us was a memorable one. We do hope to welcome you back in the near future.

8/10 Bra

Martine

Gillade: Personal och service
Bodde här 1 natt i oktober 2023
Svar från Muthu Fort William 28 okt. 2023
Many thanks for taking the time to leave us good comments and scores, I am delighted to read that your recent visit with us was a memorable one. We do hope to welcome you back in the near future.

6/10 Okej

Romain

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We did not appreciate the big TV screen playing while I was having a fancy romantic dinner with my wife
Bodde här 2 nätter i oktober 2023
Svar från Muthu Fort William 28 okt. 2023
Many thanks for taking the time to leave us some comments and scores, I am delighted to read, that your recent visit with us was a memorable one. I am so sorry your experience wouldn't close, i will certainly get this looked into. We do hope to welcome you back in the near future

8/10 Bra

Michael

Gillade: Renlighet och personal och service
👍
Bodde här 1 natt i oktober 2023
Svar från MFW 23 okt. 2023
Dear Michael, Many thanks for taking the time to leave us good comments and scores, I am delighted to read that your recent visit with us was a memorable one. We do hope to welcome you back in the near future. Regards/MFW

6/10 Okej

Charity

Reste med familjen
Gillade: Personal och service och bekvämligheter
You can hear your neighbors in the next room. Our bathroom had a leak in the ceiling. Staff was polite and friendly. Did not try the food because we chose to eat outside of the hotel. Checking in and out was easy.
Bodde här 4 nätter i oktober 2023
Svar från MFW 23 okt. 2023
Dear Charity, thank you for taking the time to leave us feedback on your recent visit. I can only apologize that your visit reached below expectations on this occasion. I will be passing on your comment to the team so that we can learn, grow, and improve. I do hope that you change your mind, and come back to visit us again soon. Many thanks. MFW

6/10 Okej

Philip

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och rummets bekvämlighet
The bed was very uncomfortable and the fire alarm kept going off
Bodde här 1 natt i oktober 2023
Svar från Muthu Fort William 15 okt. 2023
Dear Philip, thank you for taking the time to leave us feedback on your recent visit. I can only apologize that your visit reached below expectations on this occasion. I will be passing on your comment to the team so that we can learn, grow, and improve. I do hope that you change your mind, and come back to visit us again soon. Many thanks. MFW

4/10 Dåligt

Verifierad resenär

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Dated hotel and overpriced
Hotel is way dated. It is overpriced.
Bodde här 1 natt i augusti 2023
Svar från Muthu Fort William 10 okt. 2023
Dear Guest, thank you for taking the time to leave us feedback on your recent visit. I can only apologize that your visit reached below expectations on this occasion. I will be passing on your comment to the team so that we can learn, grow, and improve. I do hope that you change your mind, and come back to visit us again soon. Many thanks. MFW

10/10 Fantastiskt

Annette

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Hotel has a lovely view over the Loch, the meal was very tasty & we were well looked after by the staff, especially Jahn & Vanessa.
Bodde här 1 natt i oktober 2023
Svar från Muthu Fort William 10 okt. 2023
Dear Annette, Many thanks for taking the time to leave us good comments and scores, I am delighted to read that your recent visit with us was a memorable one. We do hope to welcome you back in the near future. Regards/MFW

10/10 Fantastiskt

Victoria

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
It was perfect
Bodde här 1 natt i oktober 2023
Svar från Muthu Fort William 10 okt. 2023
Dear Victoria, Many thanks for taking the time to leave us good comments and scores, I am delighted to read that your recent visit with us was a memorable one. We do hope to welcome you back in the near future. Regards/MFW

10/10 Fantastiskt

Luis

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location, couldn't be better. Easy access to the area and the facilities were in great condition. Definitely will be back if I am back in the area. The trip was a family trip with wife and son and we were all very satisfied with it. great buffet as well and the hotel is beautiful with friendly staff.
Bodde här 1 natt i september 2023
Svar från MFW 4 okt. 2023
We are grateful for the wonderful things you have said about the hotel, the teams, and the services provided. We are committed to consistently providing warm, efficient, and discreet service to our guests and their appreciation and acknowledgment is always our greatest reward. I have shared your feedback with everyone at the hotel, your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence.

10/10 Fantastiskt

Rory, Victoria

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It's a solid 3 star hotel in a good location. I paid double in Inverness for a hotel that was advertised as a 4 star but was not as good as this one.
Bodde här 1 natt i september 2023
Svar från Muthu Fort William 23 sep. 2023
Dear Rory,Many thanks for taking the time to leave us good comments and scores, I am delighted to read that your recent visit with us was a memorable one. We do hope to welcome you back in the near future. Regards/MFW

6/10 Okej

Marie, Duncan

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Location was great, staff were great! Hotel is a bit rundown.
Bodde här 1 natt i september 2023
Svar från Muthu Fort William 23 sep. 2023
Dear Marie, Many thanks for taking the time to leave us good comments and scores, I am delighted to read that your recent visit with us was a memorable one. We do hope to welcome you back in the near future. Regards/MFW

8/10 Bra

Sandra

Gillade: Renlighet och boendets skick och faciliteter
Located at the end of high street with private car park, this hotel has amazing views of the water. The amenities and breakfast were very good, unfortunately the desk staff was either having a bad day, or just hates their job- not friendly.
Bodde här 1 natt i augusti 2023
Svar från Muthu Fort William 7 sep. 2023
Dear Sandra, Many thanks for taking the time to leave us some comments and scores, I am so sorry for your experience, i will certainly get this looked into. We do hope to welcome you back in the near future. Regards/MFW

10/10 Fantastiskt

Max

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Muthu Fort William 6 sep. 2023
Dear Max,Thank you very much for choosing Muthu Fort William and taking the time to share your experience! We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. We are so glad you enjoyed the services and offerings during your time with us. Your kind words of encouragement have been shared with the team and they are thrilled to receive this recognition of their hard work. On behalf of the entire team of MFW, I look forward to welcoming you back soon. Regards/MFW

10/10 Fantastiskt

Barbara

Bodde här 1 natt i augusti 2023
Svar från Muthu Fort William 6 sep. 2023
Dear barbara, Thank you very much for choosing Muthu Fort William and taking the time to share your experience! We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. We are so glad you enjoyed the services and offerings during your time with us. Your kind words of encouragement have been shared with the team and they are thrilled to receive this recognition of their hard work. On behalf of the entire team of MFW, I look forward to welcoming you back soon. Regards/MFW

6/10 Okej

Zhao Yuan

Reste med familjen
good location but noisy, room is a bit small.
Bodde här 2 nätter i augusti 2023
Svar från Muthu Fort William 4 sep. 2023
Dear Zhao, thank you for taking the time to leave us feedback on your recent visit. I can only apologize that your visit reached below expectations on this occasion. I will be passing on your comment to the team so that we can learn, grow, and improve. I do hope that you change mind, and come back to visit us again soon. Many thanks. MFW

10/10 Fantastiskt

Amandajane

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beautiful luxury hotel It will not disappoint you.
This hotel has a fine location with awesome views. In easy reach of local shops and restaurants in town centre. The Hotel is very clean and comfortable. The breakfast was excellent and the decor was beautiful. Staff are friendly relaxed and helpful.
Bodde här 1 natt i augusti 2023
Svar från Muthu Fort William 25 aug. 2023
Dear Amandajane, Thank you very much for choosing Muthu Fort William and taking the time to share your experience! We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. We are so glad you enjoyed the services and offerings during your time with us. Your kind words of encouragement have been shared with the team and they are thrilled to receive this recognition of their hard work. On behalf of the entire team of MFW, I look forward to welcoming you back soon regards/MFW

2/10 Väldigt dåligt

Rahul

Bodde här 1 natt i augusti 2023
Svar från Muthu Fort William 7 sep. 2023
Dear Rahul, Many thanks for taking the time to review us, I am so sorry for your experience, i will certainly get this looked into. Our colleague spoke to you regarding the outstanding amount for your dinner and still waiting for your call back. Regards/MFW

8/10 Bra

Rachel

Gillade: Renlighet och boendets skick och faciliteter
Updated and clean. Odd decor choices and style but nice nonetheless. Some ongoing construction. Staff were amicable but not spectacular on the whole. Rosa was incredibly sweet though and immensely helpful!
Bodde här 2 nätter i augusti 2023
Svar från MFW 11 aug. 2023
Dear Rachel,We are grateful for the wonderful things you have said about the hotel, the teams, and the services provided. We are committed to consistently providing warm, efficient, and discreet service to our guests and their appreciation and acknowledgment is always our greatest reward. I have shared your feedback with everyone at the hotel, your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence. Regards/MFW

8/10 Bra

Michael

Bodde här 1 natt i juli 2023
Svar från Muthu Fort William 4 sep. 2023
Dear Michael, Many thanks for taking the time to leave us good comments and scores, I am delighted to read that your recent visit with us was a memorable one. We do hope to welcome you back in the near future. Regards/MFW

10/10 Fantastiskt

Will

Bodde här 1 natt i juli 2023
Svar från Muthu Fort William 15 juli 2023
Dear Will, Many thanks for taking the time to leave us good comments and scores, I am delighted to read that your recent visit with us was a memorable one. We do hope to welcome you back in the near future. Regards/MFW

4/10 Dåligt

Richard

Reste med familjen
Gillade inte: Boendets skick och faciliteter
Shower rail not working and cold water turned off briefly with no explanation. Not good value for money.
Bodde här 2 nätter i juni 2023
Svar från Muthu Fort William 13 juli 2023
Dear Richard thank you for taking the time to leave us feedback on your recent visit. I can only apologies that your visit reached below expectations on this occasion. I will be passing on your comment to the team so that we can learn, grow and improve. I do hope that you change mind, and come back to visit us again soon. Many thanks. MFW