“Stor och fin lägenheten i förhållande till priset dock var service och bemötande mycket dåligt.
Vi fick byta lägenhet dag två då det läckte in vatten genom taket i den vi bodde i först. Den vi fick istället var äldre, klart mindre och saknade balkong, öppenspis och tvättmaskin. Detta påpekade vi för hon som stod i receptionen och förväntade oss någon form av kompensation men vi fick inget. Vi bad även henne ta detta med sin chef men vi fick ingen återkoppling alls.
Även deras transport fram...
“Stor och fin lägenheten i förhållande till priset dock var service och bemötande mycket dåligt.
Vi fick byta lägenhet dag två då det läckte in vatten genom taket i den vi bodde i först. Den vi fick istället var äldre, klart mindre och saknade balkong, öppenspis och tvättmaskin. Detta påpekade vi för hon som stod i receptionen och förväntade oss någon form av kompensation men vi fick inget. Vi bad även henne ta detta med sin chef men vi fick ingen återkoppling alls.
Även deras transport fram...
“Great location and room. Very noicy from conference guests/parties during the night. No AC which is a minus during the summer. Staff did’nt speak much english. Good massage.”
“Great location and room. Very noicy from conference guests/parties during the night. No AC which is a minus during the summer. Staff did’nt speak much english. Good massage.”
“We had a fantastic experience at Kashmir Hotel and Spa. The staff was very professional, courteous and polite. The food was really delicious and plentiful. The hotel was quite, you can rest well. The only part I didn't enjoy personally was the massage I got. It was good technique but did not much besides that. ”
“We had a fantastic experience at Kashmir Hotel and Spa. The staff was very professional, courteous and polite. The food was really delicious and plentiful. The hotel was quite, you can rest well. The only part I didn't enjoy personally was the massage I got. It was good technique but did not much besides that. ”
“A 4* hotel this is not. It's OK if you're just looking for a place to crash in Borovets but it's on the outskirts of town (10 min walk to town if you're not in ski boots).
Has a sauna but no jacuzzi or steam room and the pool is not really big enough for swimming properly.
Breakfast was average if you got there reasonably early but by 8am everything on the hot counters is cool and doesn't get replaced.”
“A 4* hotel this is not. It's OK if you're just looking for a place to crash in Borovets but it's on the outskirts of town (10 min walk to town if you're not in ski boots).
Has a sauna but no jacuzzi or steam room and the pool is not really big enough for swimming properly.
Breakfast was average if you got there reasonably early but by 8am everything on the hot counters is cool and doesn't get replaced.”
“The location is good, parking facilities in the basement (extra charge), pool and sauna ok, too crowded at breakfast and dinner and food not great. Skiing area is nice but the waiting for the gondola to go up the mountain is at least 1,5 hrs between 8 am - 11.30 am (not enough capacity during popular skiing times such as February).”
“The location is good, parking facilities in the basement (extra charge), pool and sauna ok, too crowded at breakfast and dinner and food not great. Skiing area is nice but the waiting for the gondola to go up the mountain is at least 1,5 hrs between 8 am - 11.30 am (not enough capacity during popular skiing times such as February).”
“I stayed at the Euphoria for 4 nights. It was during summer so I was pretty alone but there is not much I can complain about. It was a great experience.”
“I stayed at the Euphoria for 4 nights. It was during summer so I was pretty alone but there is not much I can complain about. It was a great experience.”
“We paid for a room with all inclusive. The food was very delicious and diverse.
The spa centre was clean, not overly crowded and spacious. The spa aria is on two floors , there are several steam baths and saunas. We like the outside pool and jacuzzi because of the hot water and the atmosphere.
The staff was very friendly and helpful.
The only disadvantage is that after dinner there isn’t entertainment for the guests ,like a play room, especially when you’re in Bansko out of the season.
One...
“We paid for a room with all inclusive. The food was very delicious and diverse.
The spa centre was clean, not overly crowded and spacious. The spa aria is on two floors , there are several steam baths and saunas. We like the outside pool and jacuzzi because of the hot water and the atmosphere.
The staff was very friendly and helpful.
The only disadvantage is that after dinner there isn’t entertainment for the guests ,like a play room, especially when you’re in Bansko out of the season.
One...
“A place where you can rest assured, because Ms. Milena Nikolova is a great professional :) The breakfast is excellent, as are the pools.....but the Spa center leaves a lot to be desired.”
“A place where you can rest assured, because Ms. Milena Nikolova is a great professional :) The breakfast is excellent, as are the pools.....but the Spa center leaves a lot to be desired.”
“The breakfast offer at this hotel is very limited. There are only five set options available, all of which contain a large amount of bread. For guests who cannot consume gluten, this means that they cannot have a proper, satisfying breakfast. No alternative choices are provided apart from these five predefined breakfast sets. For a hotel with four stars, this is not really appropriate.
Another issue was that in the room, which was supposed to be non-smoking, there were clear signs of recent...
“The breakfast offer at this hotel is very limited. There are only five set options available, all of which contain a large amount of bread. For guests who cannot consume gluten, this means that they cannot have a proper, satisfying breakfast. No alternative choices are provided apart from these five predefined breakfast sets. For a hotel with four stars, this is not really appropriate.
Another issue was that in the room, which was supposed to be non-smoking, there were clear signs of recent...
“Buen hotel, que ha sido recientemente renovado. Las habitaciones son amplias, con buena señal WiFi pero les faltan muebles. Dispone de parking privado. El desayuno es pobre y malillo. El zumo que ofrecen es de muy baja calidad. Dispone de piscina climatizada y jacuzzi. El personal es muy amable.”
“Buen hotel, que ha sido recientemente renovado. Las habitaciones son amplias, con buena señal WiFi pero les faltan muebles. Dispone de parking privado. El desayuno es pobre y malillo. El zumo que ofrecen es de muy baja calidad. Dispone de piscina climatizada y jacuzzi. El personal es muy amable.”
“We had a 3 night stay here and couldn’t have asked for more the rooms We’re clean and comfortable the breakfast and dinner buffet was great with lots of choice, the wine beer and juice is a good bonus.”
“We had a 3 night stay here and couldn’t have asked for more the rooms We’re clean and comfortable the breakfast and dinner buffet was great with lots of choice, the wine beer and juice is a good bonus.”