Spahotell i Hakone

“Wonderful location and excellent service! My one suggestion would be to offer larger sizes in the yukatas to be more inclusive. Also check the consistency - I asked for the largest size on the first day and it was perfect, the next day they changed it to a smaller size when the room was cleaned, and when I requested the largest size again it was much smaller. I thought it was mis-labeled, but the next one was a little bigger although not entirely comfortable. So they vary a lot in actual size.”

“Great service, amazing amenities including a onsen where our four-year old was allowed, and great all-inclusive buffet.”

“Amazing food, with a true tasting menu experience at dinner and an almost equally impressive spread at breakfast. The staff were incredibly friendly and attentive, supporting us throughout our entire stay. I highly recommend it, especially for the in-room onsen, which made the experience even more special.”

“Me encantó el desayuno y la cena, el personal super amable. 100% recomendable, nunca olvidaremos esta experiencia.”

“Beautiful spa, nice location within walking distance to hike in woods with waterfall and hokone open house museum, it was nice to have room with private onsen when traveling with kid to access lower bath temperature, onsen is very hot for kids. Food was a bit tricky for young kid from Sweden but a 7/11 is nearby to complement the hotels food, amazing food for grown ups”

“Vi blev besvikna på detta hotell då vi främst bokat det då vi såg bilderna på ett utomhusbad men det visade sig att det badet tillhör ett annat hotell som förvisso låg nära men det var stort och lite krångligt att hitta. Vi skippade badet. En annan besvikelse var maten och miljön i restaurangen som mer var som en skolmatsal. Det var en buffé som inte var särskilt speciell och mest påminde om maten som serverades till frukost. Andra kvällen gick vi ut och åt trots att vi betalat för middagen på...