Hotell nära Hakone Museum of Art

“Hotel and service was amazing, insanely child friendly. Traveled with 18months and while this a luxury hotel and made us feel like royalty they also hade everything planned for our kid from baby yukata to baby bed at the kaiseki dinner.”

“非常乾淨”

“We only stayed one night but it was the highlight of our trip! Beautiful property with great staff!”

“Fantastisk service!”

“The property is really beautiful; gorgeous views, stunning room, and the private onsen is incredible. Absolutely no feedback on the room, grounds, staff, property, etc all amazing! It’s nice that dinner and breakfast are included given that you are quite a walk uphill from Gora and other restaurants. The food is presented in a beautiful setting and the service was wonderful. That being said, the food itself left much to be desired and given the price, we expected it to taste better. ”

“Wonderful location and excellent service! My one suggestion would be to offer larger sizes in the yukatas to be more inclusive. Also check the consistency - I asked for the largest size on the first day and it was perfect, the next day they changed it to a smaller size when the room was cleaned, and when I requested the largest size again it was much smaller. I thought it was mis-labeled, but the next one was a little bigger although not entirely comfortable. So they vary a lot in actual size.”

“The room is perfect and the staff are very detailed in service. Definately a five star stay. Food is included and is delicious. The onsen is inviting and peaceful. Beautiful facility. ”

“全体的にとにかく静か。”

“aRummet var stort, sängen skön. Väldigt uppdaterat. Servicen var opersonlig och det fanns ingen ingen i rummet eller balkong. Det fanns inte mycket annat att höra heller i Hyatt. Det var inte lika personligt och mysigt som vi var ute efter.”

“Lovely hotel up in Gora. Stayed for two nights as a relaxed stop between Tokyo and Kyoto which it was perfect for. Two nights is enough to see the major sights around Gora such as the Open Air Museum, the sulfuric volcano vents and Fuji. The room was traditional and neatly kept. Breakfast was good albeit a bit for or western tastebuds. We didn't eat dinner at the restaurant so can't say how it was. Very convenient that the hotel is next to the train and cablecar station.”

“My partner and I are experienced travelers, but unfortunately, we found this hotel to be quite disappointing considering its price. Here’s why: • Our room wasn’t cleaned when we returned at 5 pm. Surprisingly, the reception staff claimed that we had declined cleaning for environmental reasons, even though no one asked us during check-in. We had to request them to at least clean the garbage, change the towels and give us two bottles of water (seems like greenwashing). • The hotel’s location is...

“Nice quiet place to relax with wonderful amenities. The room is spacious and clean. And the hotel is a very short drive to the closest town or a short walk to the closest train station.”

“Wonderful service Prívate SPA Fantastic breakfast”

“Great hotel and clean. Very nice onsen and massage chair. I would definitely return! The walk from the tramway is 6 minutes along flat, but otherwise the walk up from the station is worth taking a taxi as it is quite steep.”

“Yes, I love the staff so much! They are so nice and always happy to help! ”

“Beautiful rooms, clean and well equipped. Will recommend it! Just as few notes if this is your first time in this area: Difficult to use the appliances as they are in Japanese, even though they provide a QR code with instructions we couldn’t use it. There are no dining options nearby and no restaurant at the hotel. Check-in is virtual and they are strict with the 3 pm check-in. Difficult to find or request taxis. ”

“Fantastiskt att bo här. Kan varmt rekommendera att ta både middag och frukost.”

“Very nice ryokan experience.”

“Food was a bit salty for my taste, but overall excellent.”

“2 parking lot upfront, this hotel locates right outside the gora station. Very convenient. Spa amenity is good. ”