Hotell nära Hayes Lane

“We booked for Deluxe double but they upgraded us to family room As we have a baby. Lovely staff and hotel! x”

“Bra hotel med stor parkering. Bra bemötande och sköna rum.”

“Only one working lift. Had to use the stairs to the 4th floor. Convenient location for our needs.”

“Average hotel but what let it down was: a) the check-in filling out forms when all provided at time of booking. Reception taking photos of credit cards with personal phones is risky and not standard. b) after asking 3 times with 2 different reception staff to get the heater turned off in my room (roasting) as the controls did not work on the radiator. Nothing happened and not fixed over a couple of days”

“Great location with parking for Beckenham town centre a short walk , hotel is a bit tatty around the edges and could do with a refresh, we had a leak from a room above due to shower tray not draining properly and them leaving the shower door open, staff attending quickly but not much they could do with the drip drip drip.”

“Varma vattnet tog slut, så man fick vara snabb med att duscha. Städerskan gjorde allt hon kunde men toaletterna var ständigt i hemskt skick. Frukosten var inte speciellt bra. Samma söta tillbehör varje dag. Läskigt och inte speciellt tryggt område.”

“My Booking was canceled a few hours short of my check-in time on the day of travel and an alternative hotel was appointed a few miles away that had no parking and that was why I choose this hotel. local parking at long stay maximum was 24 hours so that ruined my stay to celebrate the king's coronation. the alternative hotel cost 50% less than I paid and was not refunded the difference. plans ruined checked out a day early. disgusting ”

“Nice. But you could hear the neighbours very well so hard to sleep sometimes.. paperthin walls? Also very very cold in the bathroom.”

“Me and my wife were happy to stay there in general. There are some advantages and disadvantages of the hotel. Room was clean. Parking is free. You can reach public transportation quicker. We heard so much noise while sleeping, location is a bit scary because of environment. One night can be cheaper.”

“Its a shared bathroom and isn’t listed like that, Room 1, the bedding was used and the pillow case had blood on it, the pillows are over worn and just lumpy the walls have mould on them and the second wall is in very poor repair with white paint splashed on over grey paint, the floorboards has big gaps between them, the bathroom has a wrap wound curtain where you can barely stand without the curtains touching you that are also very tired, the doors have big gaps and the windows don’t close...