Resorter i Higuera Blanca

“Staff was not at 100% helpful we had to call several times to get toilet paper…”

“excelente”

“The exterior of the hotel is well presentable and clean. Check in process took a long time and once check in watch out for the timeshare pitch. Rooms are very spacious and clean. Pool was great. Only downfall that it’s only 4ft deep at the deepest end. So plan on swimming in warm water in August due to hot weather”

“The food is great! Well beyond our expectations. The service was very good and in general you get great value for the cost. The only complaint would be that there is really no even a little shadow spot in the family pool. I think this can be improved pretty easily and manual people would be thankful”

“Got food poisoning from the recerved dinner in Restaurant Tokyo. Food quality in general there was the worst we had in our 2 weeks stay in Mexico. After getting very sick, we were not able to even get water bottle from the reception to help. When approaching the staff and the manager about the situation, not a single sign empathy or concern about the patients health was shown. Only a statememnt of "you cannot prove it is our fault". Entertaiment staff were exceptional.”

“Pictures are deceiving. Libby was really nice. The adult pool and the chairs were nice. The main pool chairs were falling apart. Use your safe. $200 went missing from my dad’s wallet and he didn’t notice until the second day. Hotel questioned why he hadn’t told them the moment it happened and then as part of their investigation they wanted to search through my parents entire room and luggage. Food was very, very mediocre. Edible but not delicious. Super busy hotel. Waits everywhere. Check in...

“All good according with the price…”

“Pasamos una semana, y si bien el hotel esta bonito y limpio, la atencion del personal de alimentos dejó mucho a desear, solo hay una alberca de las dos grandes porque la otra está fuera de servicio, la comida deja mucho a desear, no tienen opciones vegetarianas, la carne es mas pellejo que carne y si bien los desayunos si estaban bien, la comida y cena tiene mucha área de oportunidad, las camas son muy duras e incómodas a pesar de tener upgrade room, lo que si fue la gota que derramó el vaso fue...

“Food at all restaurants was Amazing! We frequently visit all inclusives and there is sometimes inconsistent food quality but here, every restaurant was outstanding and many staff made it feel special. The only less positive piece was multiple reminders for presentations for the time share and a bit disjointed start to check in when we declined this opportunity. Beach was smooth, which was a big perk as many have pointy rocks that need water shoes, not not here. Overall we'd recommend and...

“Not enough activities and the food selection was not that great”