Pensionat i Hudson River Valley

“I have already opened a case with Expedia and have not heard back- I contacted the hotel directly Hello, I have arrived at the property and am disappointed to find that it does not match the listing photos or description. The accommodations appear significantly more worn and less clean than represented online. In addition, I did not receive the check-in instructions with the access code, and when I rang the bell for assistance, the hostess was rude and dismissive. Because there are no...

“Property was missing needed items and it took two days to get them(coffee maker). For the price you get what you’d expect. Older property with some updates needed. Everything worked but older appliances. ”

“The property was double booked and they took my money and the code was never received therefore I could not check in to the property. I’m still waiting on a refund of $416.02 . The property should not be listed if people are occupying it. I was distraught when I found out this on my birthday weekend scrambling to find a place to go at almost midnight. This person should be banned from renting out this property so that it doesn’t happen again!”

“did not respond from the morning day of check-in. Responded to me all the way up until the day I was supposed to stay in the house do not book with these people they are scamming”

“Host was very nice and bed was clean and comfortable. The bathroom in our room was newly renovated and the big shower had great water pressure!”

“Don’t let the outside scare you away from this inn. It is a work in progress and to date all of the work has been done inside. The inside is spacious, clean, and appealing. You won’t be disappointed if you stay in room four. We didn’t stay in the other room so I can’t speak to them.”

“The place seemed a little shabbier than last year. Eg. Walkway lights in front not functioning. The room lacking in electrical outlets for a modern traveler. ( They claim remodeling is scheduled) Breakfast buffet nothing special, could use some nicer baked goods. Bathroom soaps tiny, toilet paper flimsy. Maybe since place hoping to sell soon, Owners reluctant to put much in right now.”

“ok”

“Staff is non-existent. I did see some people cleaning rooms. Self check-in and self-check-out. I was told it would be by text, but all instructions came by email, so I missed the check-out instructions. I was long gone when I saw it. No coffee in the morning is major!!! Better instructions for Roku TV and for the A/C split unit would be nice. Parking was insufficient, so I parked on the lawn the first night. Our room only had sheer curtains on a first floor. Privacy or room darkening shades...

“Liked we had a room away from the main building which was quiet and had a private porch. Charming decor with antiques. We really enjoyed the breakfast room and meeting the other guests in the morning and exchanging information on local sites and restaurants. The pool was very refreshing after a hot day. We loved sitting on the porch for breakfast and evening drinks. Getting AC to run consistently was a challenge.”