Resorter i Islas Marietas

“En mi opinión no está bien k la persona k te ofrece la membresía del hotel se vaya contigo al desayuno aparte nos absorbio casi toda la mañana no nos sentimos bien desayunando con la persona nos sentimos adisgustos mi esposo y yo.”

“Got food poisoning from the recerved dinner in Restaurant Tokyo. Food quality in general there was the worst we had in our 2 weeks stay in Mexico. After getting very sick, we were not able to even get water bottle from the reception to help. When approaching the staff and the manager about the situation, not a single sign empathy or concern about the patients health was shown. Only a statememnt of "you cannot prove it is our fault". Entertaiment staff were exceptional.”

“Excellent property, we've been visiting for 15 years and we love it. This time though the staff seemed disconnected and rude. We are always welcomed with a glass of sparkling wine, this time just a bottle of water and then served the wine just when asking. We travel as a big family and booked a studio and a 1 room suite, and as everyone who knows this property also knows this types of rooms when together can be connected as a big apartment. We were told we had them together just to find out this...

“Excelente servicio, instalaciones, comida, alberca, Spa”

“El hotel esta muy bonito, pero la habitacion, las camas muy incomodas, y el sofa cama terrible, las almuadas duras, no me gusto,”

“We did not realize at flamingos we only got access to half the resort & our sides beachfront restaurant was closed for renovation. But we upgraded and switched to the La estancia side to get full access to the amenities. But then our room was bare bones. We had no water or drinks (like we had in other room) but we had one broken coffee pod . Even when we told front desk they stalked the fridge which was nice, but no coffee. It was just odd and considering during the day the only coffee available...

“Considero que los empleados son muy poco empaticos no tratan bien a las personas, evitarían largas filas de espera para las comidas si hicieran reservación previa, no respetan para todas las personas el código de vestimenta ala hora de entrar a restaurante, tratan de venderte sus membresías quitándote solo el tiempo y cuando dices que no son groseros, te dicen que el servicio termina a cierta hora y no es así ya que te empiezan a correr desde antes o te sirven de mala manera, definitivamente...

“The property here was beautiful and well maintained everyone here takes pride in their job very professional. We love this resort and will definitely be back again.”