Hotell nära Jena Choctaw Pines Casino

“Helpful staff, rooms weren’t super clean, bathroom missing soap”

“I booked a room, went to check in….hotel was paid for…lady at desk was extremely rude on 3-11 shift and said with extreme sarcasm that all rooms were booked regardless of a confirmation number. The desk clerk turned me away and said Expedia will reimburse me. Where is my reimbursement? Explanation needed please”

“room clean but no drawers to put clothing or minimal hanging areas for clothes”

“Typical”

“Rooms were clean and the staff was friendly. I didn't like being approached as I was trying to leave after checking out by people from the street, sweating and wanting me to give them a ride. That made me feel a bit unsafe, and it was right outside the lobby where I checked out. I did raise a concern that some people were walking up, when I was checking out.”

“under renovering, fanns inte frukost som det stod i presentationen”

“Beds very comfortable. All area was clean. Breakfast was not the best. Helpful staff.”

“No hot tub Negatives: 1st room had a broken door knob. Then, we were moved, and had to have the key cards rescanned 3 times to get one that worked. Pool was nasty. Positives: room was clean, staff were nice, and breakfast was great.”

“The air conditioner wasn’t working properly, my babies tossed all night due to being hot. The sheets had stains on them and the room smelled like animal urine. 0/10 do not recommend!!!”

“Clean room, comfy. Thin walls”

“Everything was great, especially the Breakfast. Only one little issue. I asked for a late checkout early that morning of 5/14--which l was told 1pm. The agent cfmd it. We retd at 10:55am and we were locked out, so l had to return to the front desk to wait for the agent to confirm, but we actually didnt need the late ckout. Because we were in a hurry their was a computer issue, so she rqstd the maid service to open the door. Guess someone didn't follow thru. Otherwise our stay was great!”

“Clean room”

“We got a suite and it was beautiful. We didn't know the fridge was gonna be a full size that was a nice surprise. And the kitchen sinks bigger then mine. Plenty of room for the 5 of us (nephews staying for the summer). Only con was the bathroom has a barn door style and we would of liked a little more privacy. But the room divider curtain was a nice touch.”

“Needed a room after booking 2 others and no rooms available. Quiet, clean enough and slept well.”

“I friend and I booked this hotel since it had good overall ratings, but it turned out to be the absolute worst experience we’ve ever had — we were literally fearing for our lives. We were given one of the rooms furthest inside the complex next to some other occupied rooms, even though it seemed like there were many other available rooms at the property. After just 30 minutes in the room, we heard several people yelling uncontrollably. When we eventually looked through the peephole in the door,...

“Sheets had a stain on it but safe and nice feel”