Hotell nära Kaan Luum-lagunen

“The area outside isn’t glamorous, but when you inside these enormous wooden doors, it’s incredibly impressive how they used fauna to create a truly unique atmosphere. What I REALLY liked was walking a block towards the water and there was an incredibly charming street of endless restaurants and cafe’s which contrasts the main road through town and the hoity toity-ness of the high end hotel scene. It felt super comfortable and I am VERY glad I stayed at this hotel.”

“Hotellet var toppen och det var väldigt mysigt inne på hotellet. Det låg dock ganska långt bort från stadskärnan och en 20 minuter med taxi från stranden. Det finns några matställen i närheten men vi fick leta lite för att hitta dem. Barnen älskade poolen där vi nästan var själva hela tiden vilket var härligt. ”

“Good hotel on the calm side of Tulum. Nice details and great staff. ”

“From Hotels.com it says that the rooms are 65 square meter. It would not be a problem if we just knew the rooms was smaller. The rooms are only about 35 but they even count the garden as living area??? The food in the restaurant was not good. The rooms and the little pool was not clean. One girl in the reception was pure rude. Arti in reception was great. The pool area is amazing day and nighttime. Little sun but enough. We are not going to stay there again. Mainly due to the location. The...

“Our stay at this hotel was extremely disappointing. The service was poor, and the atmosphere felt tense. The staff in the restaurant were stressed and curt, and despite being clear with our order, we received an extra dish we didn’t order, and another was switched to the wrong one. We didn’t touch either of these dishes, but they were still included on the bill, and it took 15 minutes of discussion with the staff to have them removed. Breakfast was also disappointing, offering only one dish and...

“Friendly staff.”

“Everything was so perfect! The staff is very attentive! I will definitely come back! I was on a solo birthday trip and they made everything to make my day more special! ”

“Fantastiskt barfota hotell, mysig personal. ”

“Absolutely amazing stay at La Valise, quite, not many tourists and the hotel staff was amazingly friendly. We changed hotel after a couple of days due to fully booked and regretted it big time. If I’d go to Tulum again I would absolutely stay here again. A little feedback to the hotel would have been if there was a small fridge on the rooms for cold water during night or to have you medication in it would have been great. They could absolutely spare it for you somewhere but it’s a little...

“Amazing stay!”

“The pool was very enjoyable and the view was amazing this villa is 100/10 me and my friends enjoyed every min ”

“Espectacular el lugar. La decoración muy creativa y linda. Los empleados todos muy atentos y listos a dar información cuando la solicitábamos. Súper amables. ”

“Otroligt fint hotellområde och fina rum. Servicen var toppen, alltid trevliga och väldigt gästvänliga! Nära till centrum.”

“We enjoyed our 2 night stay there. Both of the ladies that worked the front desk were wonderful in helping us out with several things, such as recommendations for restaurants, coffee shops, and most importantly for us, upon checking out, ordered us a taxi to our next destination and negotiated a set price for us to pay. If you’ve done any research regarding Tulum taxis, then you’ve heard the horror stories. We would definitely consider a return to this hotel for another visit in the future. ”