Hotell nära Kaan Luum-lagunen

“It was a very nice hotel. Me and my husband enjoyed a lot. We literally spend all day there just to relax. We didn’t drive so we did order food from other restaurants and was delivered at the hotel and it was convenient. The receptionist both Stephanie and Natalie were nice. The only thing I wish the pool was heated. But everything else was perfect. They can arrange driver fro you too if you ask. Rene was a really great driver. I highly recommended him.”

“The experience was amazing and our Host Rebecca enhanced our stay by being so nice and welcoming. The breakfast she made was made with love, I would highly recommend and will tell everyone we come across to stay here.”

“Everything was so perfect! The staff is very attentive! I will definitely come back! I was on a solo birthday trip and they made everything to make my day more special! ”

“100 recomendado ”

“El lugar completo, maravilloso, el entorno mágico, el hecho de no tener recepción pero que Ehsan el manager esté al pendiente de tus necesidades es increíble. Te sientes como en casa y eso lo valoro muchísimo, volveré ahí cada que llegue a Tulum. De igual forma las personas de vigilancia, siempre con excelente actitud ”

“Underbart ställe. Visst det ligger lite i utkanten av tulum men man kunde hyra scooter eller cykel billigt. Väldigt mysigt och trevlig personal. Kvinnan som drev hotellet följde oss ut och vinkade av oss i taxin. Bara en sådan sak!”

“Friendly staff, lovely clean room with a balcony overlooking the pool. Hot shower, fridge, coffee and milk frappe with complementary biscuits every day, beach/pool towels. Fresh water available in the lobby with percolated coffee. Kitchen available to use with a microwave, toaster and kettle. We bought our own breakfast but there was a cafe just across the road. Location very good for walking to lots of restaurants. Free cycles available but as we had a car no need to use. We drove to Jaguar...

“The room was beautiful and relaxing. The atmosphere was fun and the food was delicious. Great hospitality and service. ”

“Loved this place. Such a great place to stay if you need to find some peace and relaxing state of mind. Also has a great veggie restaurant.”

“Every need was met, every desire was anticipated and acted upon. We thoroughly enjoyed. ”

“The area outside isn’t glamorous, but when you inside these enormous wooden doors, it’s incredibly impressive how they used fauna to create a truly unique atmosphere. What I REALLY liked was walking a block towards the water and there was an incredibly charming street of endless restaurants and cafe’s which contrasts the main road through town and the hoity toity-ness of the high end hotel scene. It felt super comfortable and I am VERY glad I stayed at this hotel.”

“We stayed here and honestly loved the time we spent here. Staff was super friendly, good variety of food for breakfast and the room was super extra clean. Would love to book with you again and again! ”

“Hotellet var toppen och det var väldigt mysigt inne på hotellet. Det låg dock ganska långt bort från stadskärnan och en 20 minuter med taxi från stranden. Det finns några matställen i närheten men vi fick leta lite för att hitta dem. Barnen älskade poolen där vi nästan var själva hela tiden vilket var härligt. ”

“Lovely quiet beech, clean room helpfull staff”

“Very nice hotel, it merges nicely with the nature. Positive notes Temazcal, Spa, cleanliness and 1 guy (and only one) at the reception who is doing his best to help guests. Negative notes The jacuzzis do not have hot water and the lighting does not work. The jacuzzi is supposed to be private and exclusive to the room, every night we found other couples using our terrace and sunbeds. My advice do not pay extra for a jacuzzi room unless you are looking for a cold water tank. The water pressure on...

“The hotel was beautifully designed. The staff were great and the stay was spectacular”

“Perfect stay”

“Our stay at this hotel was extremely disappointing. The service was poor, and the atmosphere felt tense. The staff in the restaurant were stressed and curt, and despite being clear with our order, we received an extra dish we didn’t order, and another was switched to the wrong one. We didn’t touch either of these dishes, but they were still included on the bill, and it took 15 minutes of discussion with the staff to have them removed. Breakfast was also disappointing, offering only one dish and...

“I throughly enjoyed my stay at Bacab Tulum! I was greeted warmly by the staff upon arrival & check in was smooth & easy. The staff asked questions regarding my stay, & made my birthday so special by singing me happy birthday & giving me a cake! Any requests were handled easily. Room was straightened daily & the staff was so warm. Thank you for making my trip safe & special! ”

“The large room”