My husband and I brought our daughter and her boyfriend here for a week to celebrate their college graduation. We were impressed with the size of the condo as well as the lanai, where we ate breakfast every morning overlooking the pool. Everything was clean, up to date and beautifully decorated. We had zero issues while we were there, so I can’t speak to the responsiveness of the owner or staff, but I can tell you that we were warmly greeted by Shane upon our arrival. The complex is quiet, the lagoon had beautiful fish and even a turtle to see, and we were about a 1/2 mile walk to the Marriott, Aluani, and Island Country Market for restaurants, food and sundries. We loved it so much we are already thinking about when we can plan our next visit!