We were on the Big Island for my grandson's baseball tournament in Hilo. This property was 30 minutes away but worked out okay. It was nice to have enough space for my whole family. The property was very clean. We had 2 infants and was comfortable letting them crawl on the floor. The pool area and back yard was a little buggy with mosquitos but that was expected with all the vegetation.
The communication with the property manager needs work. I couldn't find the pack n play and texted but no response. I found it about an hour later in one of the closets. Then on our second day, I asked if we could use the yoga studio. No response until the third day. These two incidents was not a big deal but would've appreciated a prompt response. Then on the third day we planned to grill our steaks, hotdogs, and vegetables. There were two propane tanks, one was empty and the other was frozen. I texted the problem right away and got a response that someone will be dropping off another tank. It was delivered but didn't fit the grill. By this time we managed to cook everything on the stove. This was very, very disappointing.
We were allowed an early check in, that was very much appreciated. All in all, we enjoyed our stay.