Hotell nära Kulturpalatset

“Overall I had a negative experience due to the member of staff called Michael, which made me uncomfortable for the remainder of my stay. It's a shame, as the other people were quite nice, and unfortunately I wasn't well when I arrived. After my first night I went to the cafe and after roughly an hour Michael rudely demanded I pay and implied I was sitting there just wasting time. I don't believe he would have spoken to me that way if I was white or if I was with someone. I had looked over...

“The hotel's air conditioner was leaking water.”

“Tråkigt område men väldigt fint hotell.”

“Simple hotel with shops and restaurants in the vicinity”

“There are no smoking rooms”

“Mycket trevligt! ”

“I will not recommend this property, very bad service.. I simply loose my money … I am very upset.. very bad place .. internet not working, fridge is not working …no one don’t care about the room service also they charge me extra money .. this is my first experience like this .. very bad experience.”

“New hotel under construction and room isn’t very usable. Shower has no shower stand, bed has bed bugs. Bathroom falling apart and no TV channels. No sauna . ”

“Hotels.com suggested that I saved over $200 USD on this booking of a two night stay. I was shocked upon arrival. There was hair on the bathroom sink and on my bed. The breakfast buffet was really awful. The walls were worn and damaged. I am not picky but would never have booked this if not misled by Hotels.com assertion of its worth.”

“Bad reception service.”

“Rent rum och trevlig personal.”

“If I could give zero stars, I would. We traveled from the USA with a group of eight guests. Our booking clearly stated a 2-bedroom suite with four queen beds. However, when we arrived, each bedroom had only one queen bed and there was a futon in the living area. That is not what we reserved. Each room had only one comforter and two towels. I had to call the front desk and argue just to get four additional towels so everyone could have one, along with extra sheets and a comforter for the futon....

“Check-in at night with a baby, the staff tell me to pay 3000, I already payed the room, the sheets was dirty, the staff could not call a cab, sneaky attitude. The hotel area is fine but the rest is on a very low level. I booked 5 nights - I stayed 3 and never come back.”

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