Reception

Recensioner av Ocean View Hotel

3 out of 5
Ocean View Hotel
1447 Ocean Ave, Santa Monica, CA

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 543 av 1004 recensioner" "
8 - Bra i betyg. 241 av 1004 recensioner" "
6 - Okej i betyg. 122 av 1004 recensioner" "
4 - Dåligt i betyg. 56 av 1004 recensioner" "
2 - Väldigt dåligt i betyg. 42 av 1004 recensioner" "

9,0/10

Renlighet

8,8/10

Personal och service

8,0/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

8/10 Bra

Jonas

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i december 2022
Svar från Cristian 16 dec. 2022
Thank you for the 8 of 10! We're glad you enjoyed your stay and appreciate your honest review.

8/10 Bra

Stefan

Bodde här 2 nätter i september 2022
Svar från Cristian 16 sep. 2022
We appreciate the 8 out of 10 and thank you for staying with us!

8/10 Bra

Thomas

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mycket bra läge vid pieren. Det ända dåliga var att hotellets wifi var dåligt.
Bodde här 4 nätter i juli 2022
Svar från David 31 juli 2022
Sorry for any inconvenience and we appreciate your feedback and we thank you for staying with us!

10/10 Fantastiskt

Marie-Louise

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i april 2022
Svar från Brittany 15 apr. 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Bra

Aleksandar

Reste med familjen
Gillade: Renlighet och personal och service
Great location. Ridiculously expensive parking at the hotel.
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Joel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place to stay when visiting Santa Monica. Nice views. Hotels very clean and offer several amenities.
Bodde här 1 natt i april 2024

8/10 Bra

Ronald

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Cristian 21 apr. 2024
Thank you for your review! We are glad you enjoyed your stay and thankyou again for staying with us!

8/10 Bra

Duy Tan

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice stay overall. You're ok if you don't plan to stay inside for long because room is small. location is perfect, walk distance to Santa Monica Pier, nice view on the beach. Staff is friendly enough.
Bodde här 3 nätter i mars 2024
Svar från Cristian 18 apr. 2024
Thank you for your honest and detailed review! We appreciate the feedback and will share with the team. Thank you again for staying with us.

2/10 Väldigt dåligt

yvonne

Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Really uncomfortable bed , terrible quality and horrible pillows Cockroach in the hallway Unhelpful staff Let the property the night we checked in. Hoping for a refund
Bodde här 1 natt i april 2024
Svar från Cristian 18 apr. 2024
I am sorry to hear about your experience. I went ahead and looked into your reservation and looks like a refund is currently being processed. Once again we apologize for the issues and if there's anything we can do for you, please do not hesitate to reach out.

2/10 Väldigt dåligt

Lawrance, Granada Hills

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Knock my door at 10:00 to ask if I’m leaving!!
Bodde här 1 natt i april 2024
Svar från Theresa 17 apr. 2024
Hello,We are terribly sorry for any inconvenience you had while staying at our hotel. We do hope you give us another chance to correct any wrongs.Most sincerely, Theresa

8/10 Bra

Saara

Bodde här 2 nätter i mars 2024
Svar från Cristian 13 apr. 2024
Thank you for your rating and thank you as well for choosing to stay at our property! We hope you enjoyed your stay and feel free tor each out if you have any feedback on how we could have made your experience better.

10/10 Fantastiskt

Timothy

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice clean convenient safe location
Bodde här 1 natt i april 2024
Svar från Cristian 10 apr. 2024
Thank you Timothy for your review and rating! We are glad you enjoyed your stay and thank you for choosing Ocean View Hotel for your accommodations.

10/10 Fantastiskt

charles, fresno

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very close to the beach and easy to walk around the area
Bodde här 1 natt i april 2024
Svar från Cristian 10 apr. 2024
Thank you Charles for your review and rating! We are glad you enjoyed your stay and thank you for choosing Ocean View Hotel for your accommodations. We're happy to see you were able to enjoy everything within walking distance.

4/10 Dåligt

Chris

Reste med familjen
Gillade: Renlighet
They charged for everything paid 1400 for the room then another 235 in parking and fees
Bodde här 3 nätter i april 2024
Svar från Cristian 8 apr. 2024
Thank you for leaving your feedback Chris and I apologize for your experience. We try to be transparent about our fees and when booking with us through Expedia, the price quote does include the fees and mentions that it is paid at the property. We also mention our parking fees on our website and try to be competitive with other establishments in the Downtown Santa Monica area.

10/10 Fantastiskt

byron

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Cristian 10 apr. 2024
Thank you Byron for your rating! We are glad you enjoyed your stay and thank you for choosing Ocean View Hotel for your accommodations.

10/10 Fantastiskt

Joan Fabian

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Cristian 8 apr. 2024
Thank you for leaving your rating Fabian! Great to see you enjoyed your stay. Thank you for staying with us and we wish you happy travels!

10/10 Fantastiskt

Henri

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was perfect !!!
Bodde här 1 natt i april 2024
Svar från Cristian 8 apr. 2024
Thank you for leaving your review and rating Henri! We're proud to see that your stay was perfect! Thank you again for staying with us, we appreciate the kind words.

6/10 Okej

Kidakarn

Gillade: Renlighet
Gillade inte: Personal och service
Bodde här 1 natt i april 2024
Svar från Cristian 6 apr. 2024
Hi and thank you for your honest review! I'm sorry your stay wasn't the best but if there was an area in particular where we could have improved on, we would love to hear your feedback. Thank you again for staying with us.

10/10 Fantastiskt

Marie Ann

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All the staff were very friendly and courteous....from the initial check-in process, to the valet, and the cleaning staff.....each providing a very warm feeling of welcome at all hours of the day. Kudos to the management for keeping your employees happy. Your personnel is what sets your establishment at that "next level".
Bodde här 3 nätter i mars 2024
Svar från Cristian 4 apr. 2024
Thank you Marie Ann for your review. And we are glad to see our staff from all departments contribute to you having a great experience during your stay! Thank you again for choosing to stay with us.

10/10 Fantastiskt

Edward

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was in a great location across the street from the pier and the hotel staff were extremely accommodating.
Bodde här 1 natt i mars 2024
Svar från Cristian 2 apr. 2024
Thank you for your review Edward! It's always great to hear about our staff being extremely accommodating and we are glad to see you enjoyed your stay and had a good experience.

10/10 Fantastiskt

Matthew

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent choice for Santa Monica, we have stayed at other hotels in the area and the amenities included are worth the price. The resort fee is very reasonable for bike rentals, gym access on Third Street (rooftop gym was awesome), and Nespresso coffee on demand. Also, there is an option to save a few dollars a day by foregoing room cleaning under their environmental program. The ocean view of the room was incredible and it was the reason why this place was initially chosen. It can be loud at night, but that is expected in a busy high-traffic area. The staff was very helpful and receptive to any requests, and the hotel was immaculate. We would recommend this location based on overall value and walkability to enjoy Santa Monica.
Bodde här 5 nätter i mars 2024
Svar från Cristian 2 apr. 2024
Thank you for your detailed review Matthew. It looks like you were able to make best use of the amenities offered as well which is always wonderful. We appreciate the kind words about our staff as well as your experience during your stay!

10/10 Fantastiskt

Bernabe

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excelente
Bodde här 1 natt i mars 2024
Svar från Cristian 2 apr. 2024
Thank you for taking the time to leave your review Bernabe! We are happy to see you had an excellent stay and thank you for choosing to stay with us for your travels.

10/10 Fantastiskt

Aiwen

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It’s a really good hotel, good service and good prices. And it’s safety
Bodde här 2 nätter i mars 2024
Svar från Cristian 29 mars 2024
Thank you Aiwen for your review! We are glad to see you enjoyed your stay.

10/10 Fantastiskt

Janice

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Theresa, Christen, and Joy were especially helpful. They were friendly and accommodating to our needs. Very enjoyable experience. Will definitely stay at this hotel in the future.
Bodde här 2 nätter i mars 2024
Svar från Cristian 29 mars 2024
Thank you Janice for your review! Our staff appreciates the kind words and we are glad you enjoyed your stay.

10/10 Fantastiskt

Manmit

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect for a trip to Santa Monica, and great amenities!
Svar från Cristian 24 mars 2024
Thank you for your review! We are glad you had a good Santa Monica trip and enjoyed your amenities. Thank you again for choosing us for your stay.

10/10 Fantastiskt

Matthew

Bodde här 1 natt i mars 2024
Svar från Cristian 6 apr. 2024
Thank you for your review! We are glad you enjoyed your stay and wish you safe travels!

8/10 Bra

Raven

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved Ocean view and would stay here again!! And recommend to others! Only thing I wish is that they had a microwave!
Bodde här 3 nätter i mars 2024
Svar från Cristian 18 mars 2024
Thank you for your feedback! We appreciate the review. We apologize about not having a microwave in the room, we do have one available anytime for use in our lobby. Apologies if our team did not leave that information for you. Thank you again for your review so we can improve for the next time!

8/10 Bra

Armando A

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
El personal de recepción fue súper amable. El hotel con excelente ubicación
Bodde här 1 natt i mars 2024
Svar från Cristian 8 mars 2024
Muchas gracias por sus palabras, muy amable. Nos da mucho gusto cuando nuestra personal de recepcion estan conocidos pos su trabajo.

8/10 Bra

Rhona

Bodde här 2 nätter i februari 2024
Svar från Cristian 21 mars 2024
Thank you Rhona for your review! We are happy to see you enjoyed your stay and if there was anything we could have done to make your stay better, please feel free to reach out to us. All feedback is welcome.

10/10 Fantastiskt

Nicole

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We absolutely LOVED this hotel. It’s an older property that has been updated beautifully. Our first contact with staff was the valet in the garage. I was nervous about parking but it was so easy, breezy. And the valet was patient with my chaos and questions. The parking garage is light, bright, and felt safe. You walk into the hotel from the valet and enter their GORGEOUS lobby. And that’s where we were greeted by two desk clerks who were calm, happy, helpful. The whole vibe said, “Ok, mama… you are on vacation now. RELAX.” So I did. The safety of the hotel is wonderful. You need a keycard to use the elevator. I loved that. When you step off the elevator you are greeted by an open air tranquility garden. This Montana girl was obsessed with. We walked into our room and it was exactly as advertised: clean, simple, beautiful. And the most amazing view of Ocean Ave, the sea line and the Santa Monica Pier. We had the best time eating our Joe’s Pizza Place on the balcony & people watching as the sun set. I’m writing this review from my hotel room bed, watching the sunrise. The sheets are soft and for me the beds are the perfect firmness. (As opposed to too soft). The bathroom: a shower head that feels like you’re standing in a warm rain downpour, ocean scented toiletries, BIG towels. A . Overall a charming & delightful stop on our trip to LA! Will definitely return!
Svar från Cristian 3 mars 2024
Thank you for your detailed review! We are happy to hear you enjoy your stay and the different highlights of your experience including the staff and the room! We will be glad to have you back and wish you an amazing experience in the future as well.

10/10 Fantastiskt

Gurpreet

Bodde här 5 nätter i februari 2024
Svar från Cristian 21 mars 2024
Thank you Gurpreet for your review. We appreciate the rating and are proud to see you enjoyed your stay!

10/10 Fantastiskt

Atong

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best areas to visit
Bodde här 2 nätter i februari 2024
Svar från Cristian 28 feb. 2024
Thank you for leaving your review! We are glad you enjoyed the area and appreciative of the kind words.

8/10 Bra

Jeannette

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Cristian 26 feb. 2024
Thank you for leaving your review! We are glad you enjoyed your stay and had a great experience. If there is anything we could've done to make your stay better then feel free to reach out to us.

2/10 Väldigt dåligt

Tanya

Bodde här 1 natt i februari 2024
Svar från Cristian 4 mars 2024
Thank you for leaving a rating. We will pass your feedback to the team

10/10 Fantastiskt

Daniel

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Be great if it had a bar and some food options
Bodde här 3 nätter i februari 2024
Svar från Cristian 22 feb. 2024
Hi and thank you for your feedback! We are glad you enjoyed your stay. Unfortunately we are a small property and don't have sufficient space for a restaurant or bar. We are always looking for ways to improve with the discounts we offer at nearby restaurants and will forward your comments to the team. Thanks again for staying with us!

10/10 Fantastiskt

Adam

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i februari 2024
Svar från Cristian 22 feb. 2024
Thank you for taking the time out of your day to leave your rating. We are grateful that you enjoyed your stay.

10/10 Fantastiskt

Jeffrey

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff, great location and overall enjoyable experience.
Bodde här 3 nätter i februari 2024
Svar från Cristian 11 feb. 2024
Thank you for your kind review! We appreciate the feedback and are glad to hear you had a great experience and stay. We wish you safe travels and hope to have you again if you ever find yourself back in Santa Monica!

10/10 Fantastiskt

Shelby

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel!
Bodde här 1 natt i februari 2024
Svar från Cristian 20 feb. 2024
Thank you for the amazing review! We are glad you enjoyed your stay. Kept it short and sweet but we appreciate all feedback. Thanks again!

10/10 Fantastiskt

Noreen

Bodde här 1 natt i januari 2024
Svar från Cristian 8 feb. 2024
Thanks for the amazing rating! We are happy you enjoyed your stay and are proud to deliver a 5 star worthy service.

10/10 Fantastiskt

Risto

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very good
Bodde här 2 nätter i januari 2024
Svar från Cristian 1 feb. 2024
Thank you for your great review! We are glad you enjoyed your stay and hope to have you again in the furture.

8/10 Bra

Nancy

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It is in a great location. Close to the beach and shops. A bit pricey for wintertime but the location made it worth it. Shower was tricky too many dials and shower heads.
Bodde här 1 natt i januari 2024
Svar från Cristian 1 feb. 2024
Thank you for your feedback, we are happy you were able to take advantage of our location. I apologize about the tricky shower.

10/10 Fantastiskt

HAGAR

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Loved it
Lovely hotel with lovely staff close to the Santa Monica pier beach
Bodde här 14 nätter i januari 2024
Svar från Cristian 27 jan. 2024
Thank you for your kind review! We appreciate the nice words and are glad our staff played a role in your experience.

2/10 Väldigt dåligt

Amal

Reste med familjen
Gillade inte: Bekvämligheter
The noise we bothered caused by people from the room next to us and poor managing this issue by the staff.
Bodde här 1 natt i januari 2024
Svar från Cristian 1 feb. 2024
Thank you for your feedback and we apologize for the inconvenience you experienced during your stay. We will go over this incident with our staff to improve on responding to issues.

10/10 Fantastiskt

Lindsey

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Theresa 19 jan. 2024
Thank you so much for your kind review. We appreciate you choosing to stay us and look forward to seeing you again.

8/10 Bra

LEANDRO

Bodde här 4 nätter i januari 2024
Svar från Cristian 8 feb. 2024
Thank you for your review! We are glad you enjoyed your stay and wish to see you again in the future.

6/10 Okej

Junji

Reste med familjen
Gillade: Bekvämligheter
Bodde här 3 nätter i januari 2024
Svar från Theresa 19 jan. 2024
Thank you so much for your review. We hope you will choose to stay with us again so we can improve on items that were of concern to you. We do appreciate you choosing to stay us.

8/10 Bra

Heather

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were incredible. We got a complimentary upgrade to an ocean view room and a delivered care package with a hand written card welcoming our family to the hotel, what a nice touch. Would have liked to have microwave in the room, extra blankets in the closer, and a parking option other than valet.
Bodde här 1 natt i januari 2024
Svar från Theresa 19 jan. 2024
Thank you so much for your review. We appreciate your Feedback. And thank you again for choosing to stay us. We hope to see you again in the future.

10/10 Fantastiskt

Breea

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Theresa 19 jan. 2024
Thank you so much for your review. We appreciate you choosing to stay us and look forward to seeing you again.

8/10 Bra

Oliver

Bodde här 4 nätter i december 2023
Svar från Theresa 19 jan. 2024
Thank you for your review. We appreciate you choosing to stay with us and we look forward to seeing you again.

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Renlighet
Gillade inte: Rummets bekvämlighet
Family trip (two rooms, two nights)
This hotel had a cice ocean view, perfect location, and good cleaning staff, but we have some complaints. We couldn't get adjacent rooms. One of the rooms we rented had a lot of noise from downstairs late at night. The valet parking people are unfriendly and/or unavailable. The parking was quadruple charged incorrectly which we had to correct at checkout. The parking area was very small so we couldn't turn around or maneuver properly. The shower head not comfortable. Also the water temperature was impossible to control. It as always too hot or too cold.
Bodde här 2 nätter i december 2023
Svar från Theresa 19 jan. 2024
Hello and thank you for your review. We do sincerely apologize for any inconvenience or any information about our hotel that was not provided to you.We do hope you choose to stay with us again and give us another chance.