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Recensioner av Sandals Royal Caribbean - ALL INCLUSIVE Couples Only

5 out of 5
Sandals Royal Caribbean - ALL INCLUSIVE Couples Only
Mahoe Bay, Montego Bay, Saint James

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 207 av 444 recensioner" "
8 - Bra i betyg. 120 av 444 recensioner" "
6 - Okej i betyg. 66 av 444 recensioner" "
4 - Dåligt i betyg. 33 av 444 recensioner" "
2 - Väldigt dåligt i betyg. 18 av 444 recensioner" "

8,6/10

Renlighet

8,8/10

Personal och service

8,8/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

6/10 Okej

Verifierad resenär

Gillade: Renlighet och personal och service
Simple property
Rooms are small, dark and simple. Property standard is poor. Service is ok, employees really friendly and attentive.
Bodde här 5 nätter i januari 2018

10/10 Fantastiskt

Nazanin, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect place for a luxury romance getaway
Great hotel with delicious food and beach, the staff is wonderful, specially the entertainment crew (zee). Zee made our trip! Alot of activities, including paddling, beach volleyboll and snorkling. The Island was great, we had a cabana there for a day, the spa is great make sure to get treatment by the beach on sunset. Adventures, we went to ys falls, black river and zip line, really fun. Also go to 7 Miles beach in negril, one of the worlds most beautiful beaches. Luxury all the Way. Great place to have a wedding, breathtaking views.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
fint hotell nära/på stranden!
Vacker strand med fina omgivningar. Maten och servicen var fantastisk. Om man bokar rum utan butler bör man vara medveten om att det kan bli svårare att få middagsbokningar. Området är inte så stort. Det är vanligt med bröllop och de har stor vana att arrangera dessa.

10/10 Fantastiskt

Annette

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Toppen hotell
Tyckte rummet vi bokade kändes lite för "gammalt" så vi bokade om oss till en nyrenoverad minisvit på plats. Annars var det inget fel på rummet som sådant, trevligt i sin helthet och en stor walkin-closet. Jättebra läge precis vid stranden. Skön känsla på hotellet och jättebra mat! Jätte härlig strand. Solstolarna kunde dock vara lite lyxigare och skönare.

10/10 Fantastiskt

Joel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i februari 2024
Svar från HP 4 mars 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 Okej

rafik

Gillade: Personal och service
Bodde här 9 nätter i januari 2024
Svar från HP 23 feb. 2024
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

8/10 Bra

Bernadette, Barrie

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful staff, fantastic entertainment amazing food
Bodde här 7 nätter i januari 2024
Svar från HP 5 feb. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

2/10 Väldigt dåligt

Nadir

Bodde här 4 nätter i januari 2024
Svar från HP 5 feb. 2024
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 Fantastiskt

John Paul

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Fantastic! Service was top notch and everything was wonderful!
Bodde här 4 nätter i januari 2024
Svar från HP 9 jan. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fantastiskt

Paula

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property was lovey quite food very food staff excellent room clean and quite
Bodde här 4 nätter i december 2023
Svar från HP 9 jan. 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fantastiskt

Brittny

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All around prefect. Will definitely be back
Bodde här 5 nätter i november 2023
Svar från Sara 1 dec. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 Okej

felicia

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 6 nätter i oktober 2023
Svar från HP 3 nov. 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 Fantastiskt

NOVIA, TETERSPURG

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I wish I would have booked the ocean view! Overall beautiful place, beautiful beaches and offers a lot to do.
Svar från HP 31 okt. 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 Fantastiskt

Floriselda

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I like a lot, very clean, nice service, very friendly . helpful, nice beach ,good food, good transportation Excellent I will came back
Bodde här 4 nätter i september 2023
Svar från HP 22 sep. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

4/10 Dåligt

Jasmin

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 6 nätter i september 2023
Svar från HP 22 sep. 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 Fantastiskt

kanwal

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent service and great value for money!!
Bodde här 4 nätter i september 2023
Svar från HP 18 sep. 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

8/10 Bra

Gwynn

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
N/a
Bodde här 3 nätter i juli 2023
Svar från HP 12 sep. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fantastiskt

Anne

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is the most relaxing vacation I've been on. My boyfriend and I felt like we had unlimited privacy. we laid on hammocks on the water overnight and laid in the cabanas and weren't bothered. I love how photographers walk around asking if you want your picture taken, I purchased some of them! staff was lovely. I highly recommend making reservations for dinner in advance at the other sandals resort that you can take the bus to, we wanted to go to the steakhouse and they were booked for our last 3 days sadly. amazing trip!!
Bodde här 4 nätter i januari 2023
Svar från HP 5 sep. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fantastiskt

Wilmo

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really awesome!!! Definitely coming back.
Bodde här 4 nätter i augusti 2023
Svar från HP 30 aug. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fantastiskt

Christopher

Bodde här 4 nätter i augusti 2023
Svar från HP 15 sep. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fantastiskt

Lori A., Lumberton

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Highly recommended
Bodde här 6 nätter i augusti 2023
Svar från Sara 21 aug. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fantastiskt

Tanavia

Reste med sin partner
Customer service was exceptional! Friendly people everywhere. We had a great time! The food was great, and we loved the option of eating and touring both Sandals resorts! We will be traveling back again soon!
Bodde här 4 nätter i augusti 2023
Svar från HP 16 aug. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 Bra

Mary, Plano

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i augusti 2023
Svar från HP 16 aug. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fantastiskt

Aletha

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved everything it offers except the Food. All food was cold unless you ordered a burger and fries or a pizza. Breakfast was the worst.
Bodde här 3 nätter i juli 2023
Svar från HP 7 aug. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

4/10 Dåligt

MELISSA

Bodde här 3 nätter i juli 2023
Svar från HP 16 aug. 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience.

10/10 Fantastiskt

Charles

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
.
Bodde här 4 nätter i juli 2023
Svar från HP 26 juli 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 Okej

Gregory

Bodde här 4 nätter i maj 2023
Svar från HP 27 juni 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

4/10 Dåligt

Thomas

Reste med sin partner
Gillade inte: Personal och service
I liked the island cabanas. Staff was unfriendly in most cases. The staff held all the lounge chairs for special customers so we had no were to go to get out of the sun. I would not consider coming back. No real good beach.
Bodde här 7 nätter i april 2023
Svar från HP 1 maj 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 Fantastiskt

corey

Bodde här 4 nätter i april 2023
Svar från HP 22 maj 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 Bra

Octavia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I think i would have preferred being at Sandals and not the caribbean….
Bodde här 4 nätter i april 2023
Svar från HP 24 apr. 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 Fantastiskt

Jesse

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 7 nätter i april 2023
Svar från HP 16 maj 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fantastiskt

Jacinda, Dubuque

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Easy to get to, people were great, service was great. Loved Jodiann at the French place, and Dwayne with the dive shack. There was a fav bartender at the beach bar but I can't think of his name.
Bodde här 4 nätter i mars 2023
Svar från HP 3 apr. 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fantastiskt

Gigi

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My husband and I had a great time at Sandals Royal Caribbean in Montego Bay. Everything was super! The employees were kind, polite, helpful, and friendly all the time. We enjoyed the food, too. We didn’t have a butler on this trip, and we still had a great time. Our room overlooked a garden area with pool and hot tub access. We are already ready to go back for another stay.
Bodde här 7 nätter i mars 2023
Svar från HP 30 mars 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fantastiskt

Lisa M, Hollis

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Loved this property food is great just needs a few more restaurants
Bodde här 4 nätter i mars 2023
Svar från HP 14 mars 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fantastiskt

Thomas

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place. So clean and safe. Food was great staff was so nice. We would go back
Bodde här 4 nätter i februari 2023
Svar från HP 9 mars 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.Best regards

10/10 Fantastiskt

Michele

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Vernon from Sandles helped us so much when Expedia messed up my name. Thank you Vernon and all the so staff at Sandles for the best vacation ever. Shout out also to Ronaldo and Peanut
Bodde här 4 nätter i mars 2023
Svar från HP 9 mars 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.Best regards

8/10 Bra

Jacqueline

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was a great, relaxing, peaceful place to vacation. The staff are so helpful and most greet you with a smile and kind words. There are cats that try to come into your room, if the door is left open. They keep the critters down, so that is nice. Screens on the doors would help, but we will definitely go back!!
Bodde här 4 nätter i februari 2023
Svar från HP 3 mars 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fantastiskt

Sharnael

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Every issue
Bodde här 4 nätter i februari 2023
Svar från HP 21 feb. 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.Best regards

8/10 Bra

Ashley

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very chilled out. Nice, quiet beach
Bodde här 6 nätter i februari 2023
Svar från HP 21 feb. 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.Best regards

10/10 Fantastiskt

Jonacee

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room and staff
Bodde här 3 nätter i februari 2023
Svar från HP 21 feb. 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.Best regards

10/10 Fantastiskt

Trent

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved our stay. Staff is wonderful.
Bodde här 5 nätter i februari 2023
Svar från HP 16 feb. 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.Best regards

10/10 Fantastiskt

Gina

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was one of the best vacations I have ever been on. The property was clean and the staff was so accommodating and friendly. I wouldn't change a thing!!
Bodde här 4 nätter i februari 2023
Svar från Sara 23 feb. 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Fantastiskt

Marcia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved all services, the head chef is amazing, the staff is very professional and friendly, the manager is great! So I highly recommend it! For sure I’ll come back!
Bodde här 7 nätter i januari 2023
Svar från HP 14 feb. 2023
Dear Valued Guest, Your all–inclusive package includes roundtrip airport transfers and arrangements are made by Sandals – no action on your part is required. Immediately outside of customs at the airport, you will find a Sandals Desk. A representative will lead you to your designated transportation vehicle that will take you to the resort. Enjoy your stay with us!

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing
Bodde här 5 nätter i februari 2023
Svar från HP 10 feb. 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 Bra

James, Aberdeen

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The staff could not handle special requests very well. They seemed to be trained to only provide things that were “on the menu” and anything different was difficult for them.
Bodde här 5 nätter i februari 2023
Svar från HP 8 feb. 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay overall.Best regards

8/10 Bra

john

Gillade: Renlighet och personal och service
Overall a good place to have a vacation
Well kept, very friendly and clean resort. Dining options very good as was the house wine. If you are short you will need to get steps to get into bed as it is absurdly high. Bedding felt a bit damp. However for us the good points out weighed the bad and we will return. Star attractions for us were the au natural beach and the Japanese restaurant. Service excellent everywhere. We had a room with butler who did as much as we wanted. Hotel does need renovating and food and drink quality not quite up to the hype.
Bodde här 8 nätter i januari 2023
Svar från HP 6 feb. 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay overall.Best regards

6/10 Okej

Sandra Ann

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter
The Staff at this Sandals Resort was beyond OUTSTANDING aside from 2 different situations. They do everything in their power to help you and they are extremely friendly. The only time we saw a difference was our last 2 days with the beach service and the staff in the one restaurant that serves fish and chips I forget the name, they were not all that great when it came to service. The French restaurant was fantastic and we sat to have dinner on our last night and it downpoured so we went to another restaurant and the Hostess from the French restaurant found us and brought us back over now that's what I call SERVICE she was wonderful and a true asset to your company!!!! I had a horrible situation when we arrived realizing I left my fanny pack with my wallet and roughly $550.00 cash, drivers license, credit cards as well as a little medication. I was in a total panic and the Driver "Ray" that picked us up at the airport saved the day! The resort tried to call Spirit but Ray had a friend that worked in Customs I believe and he made a call and they had my stuff and someone from Spirit Airlines had sent it to Customs. I was beside myself and felt like my trip was completely ruined. Ray took the time to drive us back to the airport and walk me all the way to meet his friend in customs and very single thing was in my wallet! Ray I hope they show you this note because I am forever. grateful to you and if it wasn't for you I honestly don't know what I would have done!!!!!!!!!!!!!!
Svar från HP 1 feb. 2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards!

6/10 Okej

Sheldon, Silver Spring

Reste med sin partner
Gillade: Renlighet
Aneke who cleaned our room was fantastic, the wait staff and bartenders were superb. Two of our dinners were abhorrent because of the wait times to get served our food, but otherwise the food service was good to great. Check in, which should be easy given that we checked in online, took too long and was subpar. the Sandals Club did not make us feel special it too was subpar compared to other club lounges at other 5-star resorts. Lastly, while they were pleasant, the club concierge staff did the minimum with each request. Our dining reservations were better served by the gourmet experience staff not the club concierge. Lastly this resort needs a major renovation, just not up to par with their sister property in Montego Bay...
Svar från Hugo Perez 2 dec. 2022
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive in creating the best experience for our guests and want to apologize for any inconvenience.Kind regards

10/10 Fantastiskt

REMANDA ST

10/10 Fantastiskt

Yunior R

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved the fact that it has the private island, even though I didn't stay there, the view from the main land is awesome. The beach is small but vey nice.
Bodde här 5 nätter i september 2022
Svar från Hugo Perez 12 sep. 2022
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.Best regards