4/10 Dåligt
Pamela
Reste i grupp
14 aug. 2025
Gillade: Bekvämligheter
Hilton Hotels are synonymous with upgraded accommodations, so I thought. Here are my complaints for a pricey high end hotel:
- No complimentary breakfast. Is that because I booked with Expedia instead of directly with Hilton Hotels?
- Bath towels after one use were not replenished with fresh ones. We ended up not having enough proper towels the next day for showering.
- Coffee pods were not replenished for next day. Had to request at front desk for more coffee pods.
- water bottles for coffee were not replenished after first day. Had to go to gym and take two small bottles.
- There was no Bathroom fan to dissipate the steam from hot shower.
The staff was very pleasant and even brought a toothbrush to my friend who had forgotten hers at home, but 1-1/2 hours later when she was tucked into bed.
Amenities seemed nice (gym with a Peloton bike, indoor pool, restaurant in hotel, lots of business conference and meeting rooms, lots of spaces to use computers, outdoor space in middle of hotel with two elongated propane fireplaces, and much more that we didn’t use. Just disappointed in cleaning staff not replenishing towels, coffee pods and water bottle for coffee water. Would have loved a complimentary breakfast even if it was simple like fruit and yogurt.
Pamela
Bodde här 2 nätter i augusti 2025