Spahotell i Neukölln

“It feels like the hotel lost their spark a few years ago. They seem under staffed and it feels like they have a manager issue. Before arrival I called in a few times to ask questions, half of the times I was put on hold until the line broke after I asked ”hello do you speak english?”, and the other half of the times I was rudely spoken to. The wellness center is a joke, it’s 1 dry sauna, 1 warm room(?) and one steam sauna that was broken, the rest of the space was just seats and showers without...

“Rummet var rent men avskydde varje gång man gick ut i korridoren det luktade hemskt av den gamla mattan, antigen byta ut eller tvätta. Vi åt en gång frukost där smått buffé, priset var hemskt fick betala nästan 800kr för 3 personer. Hotellets läge var bra och lungt. Man blir blåst på gymmet 1 Löpband och 1 stepp det var allt i ett litet rum. Personalen var väldigt hjälpsamma och trevliga. Berlin kommer vi att åka till igen. Mina döttrar älskade att vara där.”

“The property was centrally located and close to all major attractions. The room was clean, thoughtfully arranged, and felt comfortable and welcoming. The staff were cooperative and flexible when issues arose. Overall, it was a very good experience.”