8/10 Bra
Robert
Reste med familjen
30 sep. 2025
We loved the hotel and where it was located. The front desk staff, Marvin, Courtney, and Dinah were awesome to work with, gave great information, and showed us how great New Orleans hospitality works. Unfortunately, we had to move to a different room TWICE! Room 208 had dust on the A/C coils, and the unit was about to burn up. The second room 207 the tub wouldn't drain, so, we had to move to room 203. Thank God it was the last stop, or my wife would have lost it. Kudos to Robert Baptiste, Lawrence, and I'm so sorry to forget the other Maintenace man's name. I would suggest having more frequent Planned Maintenance of the rooms, when it comes to A/C and drains. Kudos to the concierge service provided by Keith and Dailya; they were great to talk to and get valuable info. I really can't say enough about Marvin and Courtney, if there was a scale of 1-10, they would get a 12. They both have awesome people skills and an excellent attitude.
Robert
Bodde här 9 nätter i september 2025