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Recensioner av The Vue Hotel Express

2.5 out of 5
The Vue Hotel Express
536 39th St, Brooklyn, NY

Recensioner

5,6
10 - Fantastiskt i betyg. 23 av 163 recensioner" "
8 - Bra i betyg. 33 av 163 recensioner" "
6 - Okej i betyg. 36 av 163 recensioner" "
4 - Dåligt i betyg. 27 av 163 recensioner" "
2 - Väldigt dåligt i betyg. 44 av 163 recensioner" "

5,8/10

Renlighet

6,6/10

Personal och service

5,4/10

Bekvämligheter

5,6/10

Boendets skick och faciliteter

5,8/10

Hållbarhet

Recensioner

8/10 Bra

Beau

Gillade: Personal och service
Bodde här 1 natt i maj 2024

8/10 Bra

eugen

Friendly and nice
Bodde här 1 natt i maj 2024

2/10 Väldigt dåligt

Qing hui

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

4/10 Dåligt

Abdelmalik

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They entered to my room and I don’t have any idea they will enter and I’m not in room they didn’t tell me about that
Bodde här 3 nätter i april 2024

2/10 Väldigt dåligt

Demetrice

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was the worst hotel or whatever they would classify itself as. The place only had 3 PARKING SPACES. They didn't have ironing boards and had to iron on the bed. Shower was small and they didn't provide any washcloths. TV worked on every station, but I couldn't hear the basketball games on TNT, because the sound for that station didn't work. I called down to the front desk and asked for someone to see about fixing the issue since I wanted to watch the basketball games. He came and tried everything and changed the channels and told me that "It was the only channel that wasn't working". In other words, watch something else! I asked about getting a new room or a reduction in my room. He said he would talk with management. The morning as I was checking out, I noticed something on the nightstand. The furniture was brown so I did pay a lot of attention to it. As I was moving stuff around I saw something else moving. THE PLACE HAD ROACHES RUNNING ON THE NIGHTSTAND. I went into the bathroom to brush my teeth, I dropped something on the floor. So I close the door to pick it up. On the back of the door, there were several names painted and scratched into the door like a dirty old style bathroom. I go to the office, which is in the basement to ask about getting my bill reduced and get a copy. I was informed that since I booked through Expedia, I would not get a copy of my bill. Nor would I get a reduced bill due to all the mishaps of such a POORLY RUN hotel.
Bodde här 2 nätter i maj 2024

4/10 Dåligt

Adriana

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Irina

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Room is too small and there is not even one hook to hang clothes, not to mention hangers
Bodde här 1 natt i april 2024

6/10 Okej

sonja

Gillade: Renlighet
It’s was a nice stay. I would go back a next time
Bodde här 1 natt i april 2024

6/10 Okej

Joel

Solid hotel for the price. You get what you pay for. Would stay there again.
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Faith

Gillade inte: Renlighet och boendets skick och faciliteter
Poor standing hotel
Bodde här 1 natt i april 2024

6/10 Okej

Nektarios

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Very average which reflect the price. For 2 nights its o.k
Bodde här 2 nätter i april 2024

6/10 Okej

Nevine

Gillade: Personal och service
Bodde här 4 nätter i februari 2024

10/10 Fantastiskt

CHRISTOS

Gillade: Renlighet
Bodde här 1 natt i februari 2024

8/10 Bra

Ahad

Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Stuart, Brooklyn

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024

8/10 Bra

Stuart, Brooklyn

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024

6/10 Okej

Verifierad resenär

Gillade: Renlighet och personal och service
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Alexander

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2023

8/10 Bra

Stuart, Brooklyn

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024

2/10 Väldigt dåligt

Khaula

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i december 2023

2/10 Väldigt dåligt

Parla

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Rooms were somewhat ok. Non smoking rooms became room for smoking. I’m a non smoker. Rooms are very expensive. I paid over $267. For stained towels and linen. Bed has on seems like white skin flakes, butt marks and cigarette burn marks. Called down to the receptionist. Nothing was done. Couldn’t sleep. I put a towel under the door to block the smoke. That didn’t work because it came thru the A/C unit. They do not care. Towels were so stained.
Bodde här 1 natt i december 2023

8/10 Bra

Stuart, Brooklyn

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I had to keep asking the front desk staff to come and change the input on the television. Also, half the channels on the TV are either without audio, or no reception at all. If that we're fixed, it'd make the stay so much more comfortable and enjoyable.
Bodde här 1 natt i december 2023

8/10 Bra

Stuart, Brooklyn

Gillade: Renlighet och personal och service
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Latoya

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice Stay
My stay at the Vue was pleasant. Stop there on a short stay. Room was clean. They gave enough towels so i was pleased.
Bodde här 1 natt i november 2023

4/10 Dåligt

Sirojiddin

Reste med familj och småbarn, Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Not recommended
Bodde här 3 nätter i november 2023

8/10 Bra

John

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The room was very clean and very accessible. Desk attendant was extremely helpful. Hotel near to transportation, food and some shopping. Lovely location. Will stay there in the future.
Bodde här 2 nätter i november 2023

4/10 Dåligt

Marie

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Chambre non nettoyée durant le séjour
Bodde här 2 nätter i oktober 2023

2/10 Väldigt dåligt

Mondestin

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
I didn't like anything there.
Bodde här 1 natt i oktober 2023

8/10 Bra

Keith

Bodde här 2 nätter i oktober 2023

4/10 Dåligt

Xiomara

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
It smelled like cigarettes on the non-smoking floor, the bathroom was dirty, and the TV was broken. I didn't expect the Ritz, but I was hoping to get slightly better accommodations for how much money I spent.
Bodde här 2 nätter i oktober 2023

6/10 Okej

Paul

Reste med familjen
Gillade: Renlighet och personal och service
small
Was my first time in Brooklyn/NY. Maybe this is what you get at this price level. Smallest room ever and no closet, shower seemed unfinished, bed was old/lumpy. No where to put suitcase, so it has to go on 1/2 bed. Luckily it was a king.
Bodde här 2 nätter i oktober 2023

8/10 Bra

Franciasco A

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Pk
Bodde här 2 nätter i oktober 2023

2/10 Väldigt dåligt

Gofur

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Smelly rooms, dirty, a lot of hair on the bed, but the staff is pretty nice at the reception.
Bodde här 1 natt i september 2023

2/10 Väldigt dåligt

Marie

Gillade inte: Renlighet och boendets skick och faciliteter
The towels are not looked clean, the room was small, the parking was very small, the bathroom didn’t work properly, dining area wasn’t comfortable only two chairs and one little table. It’s took me a long time before I slept, my skin was itching. It was very expensive for the quality of services. I will never go to this hotel anymore.
Bodde här 2 nätter i september 2023

8/10 Bra

Marek

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i september 2023

6/10 Okej

Jenice

Bodde här 1 natt i augusti 2023

2/10 Väldigt dåligt

Marlon

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
This hotel was very unsanitary filthy bathroom uncomfortable bed broken doors smells like cigarettes and to cozy will never return..
Bodde här 2 nätter i juli 2023

2/10 Väldigt dåligt

David

Reste i grupp
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
when we came to check in there was nobody in the front and as soon as someone shows up to check us in immediately gives a horrible attitude toward us. we had to check out early at night did not stay in the room for more than an hour due to unhygienic and unpleasant environment blood stains and odors everywhere including on the sheets didn’t even sit on the beds. toilet paper was filthy brown hair on towels burn marks on sheets no parking whatsoever very unprofessional management do not know how this place is still open called to see if any type of reimbursement could be made since we barely even used the room and man on the phone was rude and was hard to understand but said no reimbursement could be made.
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Jose

Bodde här 1 natt i juli 2023

6/10 Okej

Min

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Bodde här 3 nätter i juli 2023

8/10 Bra

GENG

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It's just that the parking lot is a little small It's hard to park.
Bodde här 1 natt i juli 2023

6/10 Okej

Zulma

Bodde här 1 natt i juni 2023

6/10 Okej

barbara

Gillade: Personal och service och boendets skick och faciliteter
Everything was good for me,i like it will use again.
Bodde här 3 nätter i juni 2023

10/10 Fantastiskt

Amanda

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i juni 2023

6/10 Okej

Hugues

Reste med familj och småbarn
Gillade inte: Renlighet
Place was ok. Only 4 parking spots available, even then there is no parking lot. Breakfast was a joke. It served the purpose of having a place to stay for 2 nights.
Bodde här 2 nätter i juni 2023

4/10 Dåligt

Brandon

Reste i grupp, Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Sunset Park is an awesome neighbourhood and the staff was good. We got checked in very easily and quickly. However that’s there the positives end. The room was dusty, there were fly larvae in the shower, there wasn’t a single closet, drawer for clothes, or even a small table to put our suitcase on.
Bodde här 2 nätter i april 2023

8/10 Bra

Derek

Bodde här 2 nätter i april 2023

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2023
Svar från vb 4 apr. 2023
Dear John,Thank you for your honest review for your stay at the Vue Express@39th Street in Brooklyn, NY. I'm thrilled to hear that your stay had met all your expectations plus more, ranging from the excellent staff services to one of a kind breakfast. Actually all of our staff have been properly trained to make a good impression with proper service techniques. We will try to give you better service with improvement since every day especially during your next stay. We hope to see you again at Vue Express@39th street, Brooklyn.SincerelyHotel Manager

2/10 Väldigt dåligt

hassel

Reste med familj och småbarn, Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The Rooms which are advertised as non smoking smell like marijuana and cigarettes. I was given a new room and problem persisted. I was with my 1 year old aside from being pregnant. I was not able to sleep. The response was “this is a non smoking facility, but guests break the rule, and the smells travel trough the vents”. The staff was pleasant and I was able to cancel the second stay. I had to book elsewhere.
Bodde här 1 natt i februari 2023
Svar från vb 4 apr. 2023
Dear HasselThank you for your time to write a review based on your most recent stay at our hotel, Actually all of our staff have been properly trained to make a good impression with proper service techniques. We will try to give you better service with improvement since every day especially during your next stay. Nonetheless, I apologize from my entire team and thank you for alerting us on this very stern issue so we are able to better improve ourselves to perform better than ever. We hope to see you again at our hotel.ThanksSincerely,Hotel Manager

2/10 Väldigt dåligt

christopher

Affärsresenär
Gillade: Renlighet
Gillade inte: Rummets bekvämlighet
There are NO CLOSETS TO HANG CLOTHES.
Bodde här 1 natt i januari 2023