Hotell nära Newton-Wellesley

“Staff”

“Staff on check-in were okay but not overly friendly. Cabinet in kitchen I could not reach where it was placed in the kitchen.”

“Bra läge om man besöker västra Boston se dock till att inte få ett rum på den sidan där tåget går!!”

“Everything was good.”

“The front desk staff were absolutely miserable, unhelpful, and unfriendly. I thought there would possibly be a difference between the night staff and morning staff, but that was not the case. This was extremely disappointing and we felt very uncomfortable and unwelcomed. We were also very excited to use the pool, it was heated and at a comfortable temperature but all of the sudden a giant red light started blinking in front of the pool maintenance room. This was alarming!!! Nothing was mentioned...

“We arrived at 3 pm and stayed in room 410. The check in staff were well versed and had us checked in quickly. The Good: The room was surprisingly large, well lit and clean. Nice touch was the air purifier. Bed was comfortable. And hot water was hot. The annoying. Two things. The door into the shower/toilet area was to big to get in without stepping to the side. That sounds not so bad, but I did end up getting my small toe crushed in the door and needed to bandage it. There is a kind of...

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“Excellent location. Very comfortable and with many details.”

“Kunde vara lite mer renliga. Sängarna var bekväma. Men tycker det var lite ofräscht generellt ”

“Great small hotel. New. Friendly staff.”

“Trevligt hotell - lättillgängligt och bra personal.”

“First time visiting Boston. Heard Brookline was a nice area. They were not wrong. What I loved about my stay is that it was convenient, our room was ready at noon, the atmosphere inside is beautiful and peaceful, the person at the front desk helped me with a problem I was having with the tv & this was past 9pm, and it was aesthetically pleasing. Only thing I wish would’ve been different was the shower space. It’s pretty tight in there. I stayed in the JFK room, double beds. And some of the...

“Great hotel, very stylish - everything is new and in good condition. Quality of staff needs a little work. For example, our bed was made with damp sheets. When we asked housekeeping to change the bedding, we came back to the room to find they had just dropped off clean (dry) bedding but hadn't bothered to change the old bedding to the new (so we had to make the bed). Separately, another day, housekeeping came to do a regular clean up of the room but didn't make the bed. Other than that,...

“Clean, quiet, helpful staff. Convenient to public transport and walkable to grocery, downtown.”