— Great location and responsive host, but cleanliness and comfort issues impacted our stayThe location was excellent and very convenient. The host was responsive and did address several issues during our stay. However, the home had multiple problems that made the experience disappointing.When we arrived, the house was not properly cleaned. There were crumbs on the floors, sticky counters, worn carpets, and dirty walls. Our white socks turned black from walking on the floors and carpets, which clearly hadn’t been mopped in some time. There was mold or mildew in the shower, and we found and killed what appeared to be a cockroach/palmetto bug shortly after arriving. The pool also had algae growth.We also encountered maintenance issues: an emergency light hanging by its wires, a broken trash can lid, and a bathtub that didn’t work (which we discovered the day before leaving). The bed was very uncomfortable and made sleeping difficult during our seven‑night stay.To their credit, the host sent someone to clean the showers, replaced the trash can, repaired the emergency light, sent the pool technician, and lowered the thermostat to 72F. Even so, the house stayed between 74–76F, which was warmer than we preferred.We requested a refund of the cleaning fee due to the condition of the home, but the host declined. VRBO did refund their portion.