4/10 DĂ„ligt
Kristina M.
22 aug. 2023
Poor value for money
The main house and the guesthouse need maintenence and it is obvious that a qualitypolicy do not excist. No gas grill, cracked plates and cups, missing kitchenware, there was no âgymâ at all, the remote controll for the TV set in the master bedroom was dead, the freezer/fridge was out of order, the handshower in the downstairs shower room did not work. A pile of black plasticbags containing garden waste was in the front yard during the whole stay, the tap in one of the basins in the restroom upstairs suddenly broke. The toilet in the guesthouse was clogged. Many times, when it rained, the kitchenfloor in the guesthouse was full of rainwater, the poolwater turned green due to lacking maintanance. The dishwasher bottom tray was broken, the airconditioner vent was in the masterbedroom and made a loud noise early in the morning and during the night when we wanted to sleep, the airconditioner in the dubblebunk room was ineffective, good that there was a sign warning about snakes. The sign should be complimented with information about the kind of snake and emergency medical treatment steps in case of being bit. All the pool table cues were broken, the button to open gate from inside should be included in the instructions at the time of âhanding over the keysâ.The handyman was very helpful. He fixed some of the most urgent problems. For the same amount of money we could have had rooms at Hilton Orlando. The conclusion was that we did not get value for the money.
Kristina M.
Bodde hÀr 14 nÀtter i juli 2023