Our check in process was very easy , and seamless. The place was very spacious, and comfortable. Our 3rd night at our condo our AC stopped working. It was very hot in our condo, during the hottest time of the year. The maintenance staff came the next day to service the AC. The AC was set at the recommended setting 72 degrees. The temp stayed at 75 even after being serviced (outside temp 95 plus). We have very limited cooking utensils in our condo. We didn’t have a baking sheet , grilling utensils to use the grill, or serving bowls. The night before we went home. We tried washed our clothes. The dryer was broke. We contacted 24 hour maintenance, was told they could not fix it until the next morning. We had a family of 6, two loads of wet clothes, and a 13 hour drive ahead of us. Wish they could offered a better solution, to get our wet clothes dry. We had to hang them in the bathroom to air dry. We will have to rewash when we get home. Recommend doing a check list before new guest come to stay, making sure AC, and appliances work.