Hotell nära Parque Ecologico da Gruta Santa Luzia

“Staff”

“Everything was excellent until the last day when we noticed my wife was missing a very expensive jeans from her luggage, whoever clean the room stole this from our luggage, I went to the front desk trying to find a manager to find out what was going on and surprised there wasn’t any manager around to handle this situation, very disappointed with all this, sadly because before they happened everything was perfect, Hilton has to check who did the room 1507 on Friday march 6th because that person...

“In general all was excellent. The only remark was the air conditioning in the room that wasn’t cooling enough. ”

“O box do banheiro é muito estreito, largura aproximadamente 60 cm e comprimento uns 70 cm, tenho 1.80m de altura e 72 kg e estava muito apertado. Além a água doo box malhava todo o banheiro. ”

“Excelente estadia.”

“Estava tudo de acordo.”

“Quarto sujo. Ar condicionado antigo, luz entrando dentro do quarto as 5 da manha, pq a cortina tinha um rasgo gigante. Banheiro sujo.com bolor nos cantos. Para.abrir as portas.era uma chave das antigas mesmo. Nao estava satisfeito com a qualidade do.quarto, quando solicitei o cancelamento do quarto, e a funcionaria da recepção disse, que nao.tinha nada a se fazer pq ja havia feito o checkin. Fui obrigado pagar por um segundo quarto pois o quarto que eu estava que era supostamente para 5...

“Estadia Ok, quarto limpo e café da manhã bem diversificado ”

“Equipe”