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Recensioner av Mercure Perth On Hay

4 out of 5
Mercure Perth On Hay
417 Hay Street, Perth, WA

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 326 av 1003 recensioner" "
8 - Bra i betyg. 464 av 1003 recensioner" "
6 - Okej i betyg. 142 av 1003 recensioner" "
4 - Dåligt i betyg. 43 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 28 av 1003 recensioner" "

8,4/10

Renlighet

8,8/10

Personal och service

7,4/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

8/10 Bra

Elisabeth

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra
Bodde här 3 nätter i januari 2020
Svar från THPE 1 feb. 2020
Thank you for taking the time to leave a review, Elisabeth! We hope to welcome you back to Travelodge Perth soon. Warm Regards, Travelodge Perth Team

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfekt hotell för att se Perth
Perfekt i centrum med bra service och bekväma rum!
Bodde här 2 nätter i december 2019
Svar från THPE 25 dec. 2019
Thank you Robert! Glad to you enjoyed your stay with us and we hope to see you again. Kind Regards, Nathan Smith Duty Manager

10/10 Fantastiskt

Christina

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2019
Svar från THPE 11 dec. 2019
Thank you, Christina! Regards, Duty Manager

8/10 Bra

Joakim

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra läge, nära CBD
Bodde här 7 nätter i januari 2019
Svar från Prashant Paudel- Duty Manager 25 jan. 2019
Dear Joakim, Thank you for your feedback, delighted that you enjoyed your stay with us and found our location convenient. Look forward to welcoming you again. Regards, Prashant Paudel Duty Manager Travelodge Hotel Perth

8/10 Bra

Ulla

Gillade: Personal och service och boendets skick och faciliteter
Trevligt hotell
Central läge men lugnt

10/10 Fantastiskt

Chandrika

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We are enjoying our time at Mercure On Hay Perth ..
Bodde här 1 natt i april 2024
Svar från Hotel Mercure Perth on Hay 28 apr. 2024
Dear Chandrika, We very much appreciate your comments regarding your stay at the Mercure Perth on Hay, I will be sure to share your feedback with our team. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your positive experience and we look forward to hopefully welcoming you back in the future. Kind Regards, Mercure Perth on Hay

2/10 Väldigt dåligt

Matt, Irvine

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The hotel is extremely tired. For the price I paid for a superior room and the quality of the room I was given is actually unacceptable. I took many photos of the room. So many issues that are really not right. The staff were lovely and apologetic but there was nothing they could do to make my stay more comfortable. Do not recommend this hotel. I recommend the hotel invest in making the property habitable!
Bodde här 1 natt i april 2024
Svar från Mercure Perth on Hay 24 apr. 2024
Dear Di, We very much appreciate your comments regarding your stay at the Mercure Perth on Hay, I will be sure to share your feedback with our team. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your positive experience and we look forward to hopefully welcoming you back in the future. Kind Regards, Mercure Perth on Hay

6/10 Okej

Janine

Reste med sin partner
I guess it was value for money but it is very run down. And not in the best area in the city of Perth. Felt a little unsafe.
Bodde här 2 nätter i februari 2024
Svar från Mercure Perth on Hay 22 apr. 2024
We very much appreciate your comments regarding your stay at the Mercure Perth on Hay, I will be sure to share your feedback with our team. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your positive experience and we look forward to hopefully welcoming you back in the future. Kind Regards, Mercure Perth on Hay

10/10 Fantastiskt

Toni

Reste med sin partner
Gillade: Renlighet och personal och service
Second time staying here just for a night from home good budget hotel with balcony and street view staff friendly and hotel itself is well kept for its age can’t control room temperature in own room and time to time hear movements next door
Bodde här 1 natt i april 2024
Svar från Mercure Perth On Hay 22 apr. 2024
Dear Toni, We very much appreciate your comments regarding your stay at the Mercure Perth on Hay, I will be sure to share your feedback with our team. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your positive experience and we look forward to hopefully welcoming you back in the future. Kind Regards, Mercure Perth on Hay

8/10 Bra

Janet

Bodde här 3 nätter i mars 2024
Svar från Mercure Perth on Hay 1 apr. 2024
thank you !

6/10 Okej

Nam

Affärsresenär
Gillade: Renlighet
Property old and run down. Staff is not helpful
Bodde här 2 nätter i mars 2024
Svar från Mercure 14 mars 2024
We very much appreciate your comments regarding your stay at the Mercure Perth on Hay, I will be sure to share your feedback with our team. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your positive experience and we look forward to hopefully welcoming you back in the future. Kind Regards, Mercure Perth on Hay

2/10 Väldigt dåligt

Elizabeth, Coburg

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pretty old and run down
Bodde här 1 natt i mars 2024
Svar från Mercure Perth on Hay 8 mars 2024
We very much appreciate your comments regarding your stay at the Mercure Perth on Hay, I will be sure to share your feedback with our team. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your positive experience and we look forward to hopefully welcoming you back in the future. Kind Regards, Mercure Perth on Hay

6/10 Okej

Tahnee

Reste i grupp
Great are but very outdated. The rooms need upgrading, old carpet, old fixtures. Considering the long weekend and pink being in Perth, more staff for check ins would have been appreciated by those that had to wait over 1/2 hour to check into their room
Bodde här 2 nätter i mars 2024
Svar från Mercure 8 mars 2024
We very much appreciate your comments regarding your stay at the Mercure Perth on Hay, I will be sure to share your feedback with our team. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your positive experience and we look forward to hopefully welcoming you back in the future. Kind Regards, Mercure Perth on Hay

10/10 Fantastiskt

Mark

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very affordable, great staff, comfy bed
Bodde här 1 natt i januari 2024
Svar från Mercure Perth on Hay 1 feb. 2024
We very much appreciate your comments regarding your stay at the Mercure Perth on Hay, I will be sure to share your feedback with our team. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your positive experience and we look forward to hopefully welcoming you back in the future. Kind Regards, Mercure Perth on Hay

2/10 Väldigt dåligt

Susan, Belleville

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The bathroom was filthy. The floor looked like it hadn't been washed in months, if not years. The grout on the tiles was gray and black and chipping off. The electrical outlet and it's holder was cracked and put together with caulk. The laminate on the counter top was pulling away from the base. The the thermostat was directly under the air vent so the air conditioning did not work properly in the room. I was shocked that I had to pay $781.00 AUD for 2 nights.
Bodde här 6 nätter i november 2023
Svar från Mercure Perth On Hay 28 jan. 2024
Dear Susan, We very much appreciate your comments regarding of your stay at the Mercure Perth on Hay, I will be sure to share your feedback with our team. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry for the inconvenience during your stay. Thank you again for sharing your experience and we look forward to hopefully welcoming you back in the future. Please do not hesitate to contact us for any further discussion regarding of your stay.Kind Regards,Mercure Perth on Hay

10/10 Fantastiskt

Horacio

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great staff
Bodde här 12 nätter i januari 2024
Svar från Mercure Perth on Hay 1 feb. 2024
We very much appreciate your comments regarding your stay at the Mercure Perth on Hay, I will be sure to share your feedback with our team. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your positive experience and we look forward to hopefully welcoming you back in the future. Kind Regards, Mercure Perth on Hay

8/10 Bra

Maria-Lee

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good place to stay for daily cleaning of rooms and service, central location near the Mint and plenty of cafes. Downsides: weirdly stingy about TP and tissues, had to keep asking for them, no supply in room. Shower had no curtain, water ends up on the floor and the aircon kept reverting to 23 degrees no matter what temperature I put it on. Overall a good stay.
Bodde här 7 nätter i januari 2024
Svar från Mercure Perth On Hay 19 jan. 2024
Dear Maria,We very much appreciate your comments regarding your stay at the Mercure Perth on Hay, I will be sure to share your feedback with our team. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologize that in some sorts, our department didn't fulfil your requirements. We will further investigate regarding that issues and assure you that it won't happen in the future. Thank you again for sharing your positive experience and we look forward to hopefully welcoming you back in the future. Kind Regards,Mercure Perth On Hay

6/10 Okej

Chua Soon Keong

Gillade inte: Bekvämligheter och boendets skick och faciliteter
Its location is good as it is in the city centre and so it's convenient. My room was facing Hay street and St Mary Cathedral and so it was good open view. Housekeeping should include automatic vacuum cleaning of the room. There was none and i had to instruct the housekeeper to do so during a cleaning or else it would not be done. The restaurant - same buffet dishes every day. Some dishes should be changed every 2 days. Also, the fruits (apples, oranges, pears) were often of poor quality and left there in the basket for many days and some were already rotting and still left there for the guests.
Bodde här 17 nätter i december 2023
Svar från Mercure Perth On Hay 19 jan. 2024
Dear Keong,We very much appreciate your comments regarding your stay at the Mercure Perth on Hay, I will be sure to share your feedback with our team. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate for your suggestion regarding restaurant ideas. Thank you again for sharing your positive experience and we look forward to hopefully welcoming you back in the future. Kind Regards,Mercure Perth On Hay

6/10 Okej

Deb

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Comfy bed, great view, reception staff awesome
Bodde här 2 nätter i december 2023
Svar från Mercure Perth On Hay 25 dec. 2023
We very much appreciate your comments regarding your stay at the Mercure Perth on Hay. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Mercure Perth on Hay

8/10 Bra

MArk

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Mercure Perth on Hay 8 jan. 2024
Thank you for sharing your feedback with us. I sincerely apologize that we didn't meet your expectations during your stay. Your feedback is much appreciated, this will assist us to continuously make improvements in our facilities and services. Regards, Mercure Perth on Hay

8/10 Bra

Jeanette

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I was a little upset that i had to pay an extra $100 when i arrived. This was because even though i booked for 3 people on the Wotif App the information did not flow through correctly to the hotel so they had only booked a room for two people for me. They said it was due to the Wotif App so i am reluctant to use it again
Bodde här 2 nätter i december 2023
Svar från Mercure Perth on Hay 8 jan. 2024
Thank you for sharing your feedback with us. I sincerely apologize that we didn't meet your expectations during your stay. Your feedback is much appreciated, this will assist us to continuously make improvements in our facilities and services. Regards, Mercure Perth on Hay

6/10 Okej

Robert, Abbotsford

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Strong chemical smell in the room, Perhaps carpet cleaned and not aired out? Staff s very warm and friendly
Bodde här 1 natt i november 2023
Svar från Mercure Perth on Hay 5 dec. 2023
We very much appreciate your comments regarding your stay at the Mercure Perth on Hay. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Mercure Perth on Hay

8/10 Bra

Leonie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
No thanks
Bodde här 1 natt i november 2023
Svar från Mercure Perth on Hay 3 dec. 2023
Thank you so much

10/10 Fantastiskt

Anthony, Albany

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice clean hotel
Bodde här 1 natt i november 2023
Svar från Mercure Perth on Hay 30 nov. 2023
Thank you Anthony

2/10 Väldigt dåligt

Pramila Clifford

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I had to ask the front desk to get my room cleaned, get fresh towels everyday, the staff were not filling up the tea, coffee, milk had to literally beg them every day, if I didn’t ask it wouldn’t be done . There was no microwave, water supplied. Today I had the buffet breakfast and the bread was full of mould which I showed to the bar staff . One of the front desk staff was very rude and hung the phone on me while I was still talking. The room phones were not working. After 11pm no one answers the phone at the reception. Front desk staff not competent in answering customers.
Bodde här 7 nätter i november 2023
Svar från Mercure Perth on Hay 23 nov. 2023
We very much appreciate your comments regarding your stay at the Mercure Perth on Hay. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Mercure Perth on Hay

2/10 Väldigt dåligt

Ted

Affärsresenär, Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
This has already been communicated in a previous response where a number of defects were listed. Hopefully, this is not simply incorporated into the multitude of responses received that are ultimately dismissed. Replies like this are simply one voice and usually disregarded by indolent and ignorant survey reviewers.
Bodde här 7 nätter i november 2023
Svar från Mercure Perth on Hay 23 nov. 2023
We very much appreciate your comments regarding your stay at the Mercure Perth on Hay. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Mercure Perth on Hay

2/10 Väldigt dåligt

Richard

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was told after booking that they were renovating but the whole place is tired ! Shower leaking on the floor as well as water from the toilet ! Stayed 2 nights and had to ask them to service the room !! Still didn’t change the tea cups etc . A really poor choice
Bodde här 2 nätter i november 2023
Svar från Mercure 12 nov. 2023
We very much appreciate your comments regarding your stay at the Mercure Perth on Hay. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Mercure Perth on Hay

4/10 Dåligt

Bobbi

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
the matresses were rock hard, facilities advertised on website were unavailable, no laundry facility, staff professional and polite but not friendly at all so our custom felt unwanted.
Bodde här 7 nätter i november 2023
Svar från Mercure Perth on Hay 12 nov. 2023
We very much appreciate your comments regarding your stay at the Mercure Perth on Hay. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Mercure Perth on Hay

6/10 Okej

shu ling Thomas

Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i oktober 2023
Svar från Mercure Perth on Hay 29 okt. 2023
We very much appreciate your comments regarding your stay at the Mercure Perth on Hay. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Mercure Perth on Hay

2/10 Väldigt dåligt

Graeme

Bodde här 6 nätter i september 2023
Svar från Mercure Perth on Hay 13 nov. 2023
We very much appreciate your comments regarding your stay at the Mercure Perth on Hay. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Mercure Perth on Hay

8/10 Bra

Richo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place to stay. And can park here
Bodde här 3 nätter i oktober 2023
Svar från Mercure Perth on Hay 20 okt. 2023
Dear Richo, We very much appreciate your comments regarding your stay at the Mercure Perth on Hay. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience.Sincerely, Mercure Perth on Hay

8/10 Bra

Helen

Gillade: Renlighet och personal och service
The staff were amazingly helpful and friendly. Room was large but in need of an update.
Bodde här 1 natt i oktober 2023
Svar från Mercure Perth on Hay 19 okt. 2023
We very much appreciate your comments regarding your stay at the Mercure Perth on Hay. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Mercure Perth on Hay

4/10 Dåligt

Jason

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
nothing will change
Bodde här 2 nätter i oktober 2023
Svar från Mercure Perth on Hay 15 okt. 2023
We very much appreciate your comments regarding your stay at the Mercure Perth on Hay. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Mercure Perth on Hay

6/10 Okej

Wambui

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
No complaints. We were prepared for the worst given the reviews, but we were pleasantly surprised. The room was clean, clean sheets and towels, though bathroom cleaning was rather superficial. We did not do any meals, a guest made a complaint as we checked in so decided to avoid the restaurant. All in all, would stay there again.
Bodde här 5 nätter i oktober 2023
Svar från Mercure Perth on Hay 13 okt. 2023
We very much appreciate your comments regarding your stay at the Mercure Perth on Hay. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Mercure Perth on Hay

8/10 Bra

Nith

Gillade: Renlighet, personal och service och boendets skick och faciliteter
All is good
Bodde här 3 nätter i oktober 2023
Svar från Mercure Perth on Hay 13 okt. 2023
We very much appreciate your comments regarding your stay at the Mercure Perth on Hay. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Mercure Perth on Hay

6/10 Okej

laura

Average but noisy
Very noisy and walls are VERY thin. Constant sounds of running water. Basic but clean and comfortable enough. I believe this used to be a travelodge and is very similar in quality to that despite the mercure name.
Bodde här 2 nätter i oktober 2023
Svar från Mercure Perth on Hay 13 okt. 2023
We very much appreciate your comments regarding your stay at the Mercure Perth on Hay. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Mercure Perth on Hay

6/10 Okej

Cira

Reste med sin partner
Car parking was very constricted & no bays when already booked. Really weird how you would have bays to fit 3 cars knowing you will be trapped in the middle bay. !!
Bodde här 2 nätter i oktober 2023
Svar från Mercure Perth on Hay 13 okt. 2023
We very much appreciate your comments regarding your stay at the Mercure Perth on Hay. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Mercure Perth on Hay

6/10 Okej

Jo

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The staff were very helpful and pleasant. The cleanliness was poor curtains dirty carpet very tired the detail between lifts and floor dirty the breakfast area pretty average
Bodde här 1 natt i oktober 2023
Svar från Mercure Perth On Hay 11 okt. 2023
Dear Wotif, We very much appreciate your comments regarding your stay at the Mercure Perth on Hay. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Mercure Perth on Hay

8/10 Bra

John

Bodde här 1 natt i oktober 2023
Svar från Mercure Perth on Hay 30 okt. 2023
We very much appreciate your comments regarding your stay at the Mercure Perth on Hay. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Mercure Perth on Hay

8/10 Bra

Brenna

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was clean, in a good location, and comfortable. Sometimes there was a weird smell about the rooms but otherwise nice.
Bodde här 4 nätter i september 2023
Svar från Mercure Perth on Hay 5 okt. 2023
Dear Brenna,Thank you for sharing your feedback here at the Mercure Perth on Hay. It is always a pleasure to have great feedback from our guest.However, I do apologize for the smell you've encountered during your stay. Rest assured that we're looking into this matter. We appreciate feedback, and it is our hope that you will give us the opportunity to better serve you in the near future.

6/10 Okej

Jonathan

Affärsresenär, Reste med familjen
Gillade inte: Boendets skick och faciliteter
Overall average experience. Overpriced limited parking underground -> should probably fix this, other than that it was okay
Bodde här 2 nätter i september 2023
Svar från Mercure Perth On Hay 2 okt. 2023
We very much appreciate your comments regarding your stay at the Mercure Perth on Hay. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Perth on Hay

10/10 Fantastiskt

Sandra

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely stay, comfortable room.
Bodde här 1 natt i september 2023
Svar från Mercure Perth on Hay 29 sep. 2023
We very much appreciate your comments regarding your stay at the Mercure Perth on Hay. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Perth on Hay

8/10 Bra

Jade

Bodde här 1 natt i september 2023
Svar från Mercure Perth on Hay 19 okt. 2023
We very much appreciate your comments regarding your stay at the Mercure Perth on Hay. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Mercure Perth on Hay

8/10 Bra

Timothy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very quick and easy check-in. Extremely courteous people handling the front desk. The only thing I would comment for improvement would be the drainage in the shower bath tub that either needs to be cleaned, repaired or replaced. It currently gives a slightly unsightly appearance. Otherwise, everything was perfect. Keep it up.
Bodde här 1 natt i september 2023
Svar från Mercure Perth On Hay 27 sep. 2023
Dear Timothy, We very much appreciate your comments regarding your stay at the Mercure Perth on Hay. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Perth on Hay

2/10 Väldigt dåligt

Peter

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Poor service. Staff defending the problems with the room where they are indefensible.
Bodde här 1 natt i september 2023
Svar från Mercure Perth on Hay 29 sep. 2023
We very much appreciate your comments regarding your stay at the Mercure Perth on Hay. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Perth on Hay

8/10 Bra

John

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient to public transport, restaurants . Elizabeth Quay etc. Pleasant surroundings. There was some building maintenance occurring but minimal inconvenience . Very pleasant stay. All staff were very helpful.
Bodde här 9 nätter i september 2023
Svar från Mercure Perth On Hay 27 sep. 2023
Dear John, We very much appreciate your comments regarding your stay at the Mercure Perth on Hay. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Perth on Hay

4/10 Dåligt

Cobie

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Made the mistake of thinking I booked at Mercure on Irwin St. Nope. This Hay St Mercure is tired, outdated and no service. Front desk were not very welcoming, room service closed before 9pm on a Sat night and the hot buffet breakfast was sad. There’s just no love???? Bed was however extremely comfy.
Bodde här 1 natt i september 2023
Svar från Mercure Perth on Hay 29 sep. 2023
We very much appreciate your comments regarding your stay at the Mercure Perth on Hay. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Perth on Hay

8/10 Bra

Wendy

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från Mercure Perth on Hay 29 sep. 2023
We very much appreciate your comments regarding your stay at the Mercure Perth on Hay. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Perth on Hay

4/10 Dåligt

Andrew

Affärsresenär
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2023
Svar från Mercure Perth on Hay 29 sep. 2023
We very much appreciate your comments regarding your stay at the Mercure Perth on Hay. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Perth on Hay

10/10 Fantastiskt

Mark

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Loved the room with a balcony. All very clean and spacious at a reasonable rate.
Bodde här 1 natt i september 2023
Svar från Mercure Perth On Hay 24 sep. 2023
Dear Mark,Thank you for your positive comments. we will definitely share your comments with our staff . your comment will encourage every staff to work more efficiently. we are hoping to see you again.Regards,Mercure Team