Hotell nära Piscine Cergy

“It's a very nice hotel, its rooms are comfortable, and the hotel is generally welcoming. But if you have any problems, be sure to leave them in writing and email them. Customer service is very good but communication between staff is poor. We had a problem with the bathroom, they sent the technical team to solve the problem faster but we don't know what happened because they didn't resolve it. After two days, they moved us to another room. Apparently, due to a lack of communication between the...

“le petit déjeuner était frais bien garnie mais avec des produit de qualité moyenne Une panne informatique nous permettait pas d'avoir une clé pour notre chambre (donc un personnel venais nous ouvrir la chambre) sinon rien à redire sur la propreté des lieux ”

“Härligt luftigt rum med bra yta, fanns plats för armhävningar och situps. ”

“Chambre très propre , ”

“I booked for 3 nights. When I went back to the hotel for the second night, the staff took my things from room 309 without my permission. Staff put my things on the IKEA shopping cart. I get really pissed off at them and demand to be paid in full for the 3 nights. Otherwise I will call the police. They say I have asked to change rooms. I stop them for crap excuses and "why am I mad at you if I wanted to change rooms, Stop with your excuses". They changed their mind to refund for 1 night. I still...

“Ok”

“Mold ceiling and mold in the bathroom. Dirty mattress. The room I stayed in could definitely need some “TLC”, although I’m sure housekeeping did there very best. I would say it’s the management that needs to address the issues.”

“Very comfortable and clean with fantastic spacious rooms They provide covered bicycle storage if required”

“Rena snygga rum med trevlig personal har bott här flera gånger alltid lika trevligt ”

“Bra”