Hotell nära Piscine Cergy

“It's a very nice hotel, its rooms are comfortable, and the hotel is generally welcoming. But if you have any problems, be sure to leave them in writing and email them. Customer service is very good but communication between staff is poor. We had a problem with the bathroom, they sent the technical team to solve the problem faster but we don't know what happened because they didn't resolve it. After two days, they moved us to another room. Apparently, due to a lack of communication between the...

“Chambre propre, parking accessible ”

“Härligt luftigt rum med bra yta, fanns plats för armhävningar och situps. ”

“La chambre était propre mais les finitions laissent à désirer, la literie était bien et l'hôtel était calme ”

“Chambre très propre , ”

“I booked for 3 nights. When I went back to the hotel for the second night, the staff took my things from room 309 without my permission. Staff put my things on the IKEA shopping cart. I get really pissed off at them and demand to be paid in full for the 3 nights. Otherwise I will call the police. They say I have asked to change rooms. I stop them for crap excuses and "why am I mad at you if I wanted to change rooms, Stop with your excuses". They changed their mind to refund for 1 night. I still...

“Mold ceiling and mold in the bathroom. Dirty mattress. The room I stayed in could definitely need some “TLC”, although I’m sure housekeeping did there very best. I would say it’s the management that needs to address the issues.”

“The kindest most hospitable staffs I have seen. Always checking in to see if there was anything else needed. Spotless place with all the modern amenities. Brand new kitchen setup with stove, microwave, dish washer, sink, fridge, ect. Perfectly clean bathroom with very hotwater. Bedroom has nice comfortable mattress with white beddings. Most of all, this is a great example of French hospitality while experiencing European castle like living. ”

“Bra”

“Oui la chambre était impeccable , joliment décorée ainsi que la pièce pour le petit déjeuner. Notre hôtesse s’est mise en 4 pour nous faire plaisir, le petit déjeuner était excellent.”

“Rien à dire de plus un personnel qui connait son travail, toujours prêt à donner des renseignements, petit déjeuner excellent. Bref si je dois recommander un hôtel, ou si je dois reprendre une chambre, cette chaine est parfaite.”