Hotell nära Playa Grandes naturreservat - El Paraíso

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“B”

“Great location and clean room!”

“Had some issues with electricity being out for most of the stay. Was not the hotel’s fault - impacted the entire area ”

“Bara en kort övernattning innan kryssning Väldigt rent och fint”

“Great property. Clean. Friendly staff. Amenities such as coffee and cups, etc could be improved but 10/10 on the stay.”

“Väldigt rent hotell/rum läget mitt i old san juan ”

“Great location, very clean, comfortable, and beautiful hotel. I really enjoyed my stay and found the property to be a lovely place to relax. The only downside was having to wait a little while for the staff to arrive and complete the check-in process. Overall, I had a great experience and would definitely recommend this hotel!”

“Litet bra hotell med bra personal. Mysigt med takterrass där det även fanns badkar och spabad. ”

“Overall nice votel, but the point about a hotel is that you should be able to sleep. And unfortunately the AC is way too cold and the fan was blowing on full speed, and the control to adjust it wasn't activated. Other issues was that there was no soap in the bathroom and long lines to enter the breakfast, but that are minor issues.”