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“Enjoyed our room. It was bit small and walls are thin you hear everything people are doing in the room attached to you. Hottub was very nice and relaxing. Wish there was small fridges in room. Underground parkade is small and difficult to park in. ”

“It was a really nice stay, well furnished, the coffee machine made really good coffee! Nice environment and the hot water tub looked really nice, but we did not have time to use it.”

“Hot tub and pool experience was excellent, warm heated floor and hotel provides robes for extra comfort. Our kids loved it, I wish for all the price you pay in Banff hotel no matter what star rated should include free breakfast though… But we loved our stay and our family is looking forward for our next visit.”

“Iconic place for Banff”

“We love staying at the otter and the canoe. Everyone is always ao friendly and helpful and the bus passes and schedule for shuttles provided is so helpful and so easily accessible. Banff is my favourite place in Canada to be ”

“.”

“Excellent service and cleanliness.”

“The suite with one bedroom and sofa bed was perfect for a family traveling with one middle school-age child. Bring flip flops for the rooftop pools. Laundry on-site was helpful! Keurig in room was appreciated as well as toaster, mini fridge and microwave. Grocery store nearby. Perfect location to be in the middle of everything. On-site parking was a breeze to get in and out of daily. ”

“Room was dirty bathroom was gross other than that staff was okay except the lady who checked us in was chewing on food and was annoying”

“The heat system was horrible. It was so loud to have the heat on but soon after you turned it off the room became very cold. The floors were so cold you had to wear shoes inside. It was extremely drafty around both the door entrance and the balcony doors. There seemed to be little or no thought for being environmentally conscious at all which seemed very odd in a national park. For the high price we paid this was nothing more than an average motor motel. ”

“Stora rum stora bekväma sängar, Fin utsikt över bergen. ”

“Poor cleaning service. Beautiful surroundings. ”

“Great place to stay!”