Familjehotell i Punta Sam

“Everything was just kind of OK. Nothing stood out as great.”

“It was a clean and beautiful hotel and an easy vacation for all ages. There are fun activities during the day (Pictionary and bingo by the pool were a highlight!) and family events at night. The staff was very helpful and restaurants were easy to get into most nights. ”

“Amazing resort. We went for a 3 week travel to Cancun, 2 adults, 2 kids, and stayed at 5 different hotels. This was by far the best. Super-nice welcome service even on early arrival, got champagne in lobby, early cleaning to get early access to room, your own butler service, a room available for relaxing until you get the actual hotel room. Since we previously heard it was busy in the gourmet restaurants we prebooked our nights for them, so it was no problem getting spots there. As soon as...

“Överlag jättefint och trevligt hotell, vi blev vänligt mottagna och fick hjälp med allt vi behövde. Det finns flera olika restauranger på området så man kan hitta allt man vill där. Poolomådet var jättefint och varierat, litet minus för att personalen gick och ville sälja på en saker hela tiden, allt från drinkar till spabehandlingar. Hotellet ligger också en bit bort från centrala Cancún, i playa Mujeres, taxi kostar ca 30usd dit och från hotellet kostar det ca 10usd. Det går också bussar men...

“Staff was not friendly and often impolite. They over charged me for 1 kid and after 3 days Expedia made them issue a refund. We had a group of 5 families and only us could not get a room upgrade. The other 4 got it and just after 2 days they moved us for a better room. The internal areas like the gym stinks. But the biggest issue is the staff: they are not polite, they are not available and although it’s all inclusive you need to give room number and get a check after ALL meals. Annoying. The...

“Clean, very nice staff. We had an amazing experience and will for be back. ”

“Jättefin strand, vit fin sand och knappt något sjögräs. God mat och drinkar. Trevlig personal i redtauranger ich barer, kan dock inte såga samma om de som jobbade i receptionen.”