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“We had a very bad experience with the arrogant transfer lady on site. We wanted to be at least 2.5 hours earlier at the airport due to personal reasons. Jody the agent did not care. It was impossible to talk to her in a good manner. We called customer service and they was okey to give us an earlier transfer and booked it, we got confirmation online. When it was time for transfer the next day no one showed up. We had then to take taxi and payed 25 dollar for it”

“Pool was enjoyable and not crowded. Food excellent. Would spend a whole week there and i dont really like all inclusive hotels.”

“We had a great stay despite hurricane Melissa and wish to commend the staff and management for their response and attention to guests' needs and services during and after the hurricane. We met many outstanding and caring staff and hope hotel will be able to retain them once it reopens. We are also grateful for the complimentary days post hurricane and all the efforts to facilitate our safe return to our respective homes. Prior to the hurricane, we were pleasantly surprised with upgraded...

“The room was spotless and all the staff was friendly ”

“Clean spacious staff Excellent staff members”

“Ett fantastiskt hotell som erbjöd allt vi kunde önska. Trevlig och positiv personal som var mycket hjälpsam. Rummet med havsutsikt och balkong var rymligt och hade ett stort badrum. Maten var utsökt och det fanns inget som saknades i buffén som varierades stort för varje dag. Stor fin pool och intilliggande strand som båda alltid var rena och fräscha. Kommer gärna tillbaka hit igen.”