“Stor och fin lägenheten i förhållande till priset dock var service och bemötande mycket dåligt.
Vi fick byta lägenhet dag två då det läckte in vatten genom taket i den vi bodde i först. Den vi fick istället var äldre, klart mindre och saknade balkong, öppenspis och tvättmaskin. Detta påpekade vi för hon som stod i receptionen och förväntade oss någon form av kompensation men vi fick inget. Vi bad även henne ta detta med sin chef men vi fick ingen återkoppling alls.
Även deras transport fram...
“Great location and room. Very noicy from conference guests/parties during the night. No AC which is a minus during the summer. Staff did’nt speak much english. Good massage.”
“A place where you can rest assured, because Ms. Milena Nikolova is a great professional :) The breakfast is excellent, as are the pools.....but the Spa center leaves a lot to be desired.”
“Every yeat we stay at Regnum hotel and it is always perfect. They have made renovation of the main hall and it looks beautiful. Since we always book family apartment with kitchen, there are plates, glasses but never any dishes to make food - sinple soup or pasta. ”
“Probably the best spa hotel I have stayed at in my life. Way better than what's offered in Canada, for sure. The room was fantastic, clean and it had a large balcony looking into the woods. The best part was the outstanding breakfast and dinner! Service was outstanding and bilingual. Clearly very significant funds were spent to build this spa hotel and I can see value in the nightly price given the superior experience!”
“We arrived after a 3-day hiking trip in the Pirin National Park, dirty and tired, so the spa of the hotel was a pleasant experience. The room was nice and clean, with good coffe available in the room which was welcome after drinking Nescafe for a few days.
The breakfast buffét had lots of options and everything was as expected on this point from one of the best hotels in Bansko. ”
“False informatiom saying they are at 10 kms from Rila Monastery, but you must round the mountain and you must do 120 kms to arrive... what kind of fraud it is? It is to much!!!”
“This was not my first choice for a hotel in Bansko, but I'm so glad that I chose this. It had everything. You can see mountains everywhere, it has plenty of space where to park, staff are friendly, service is amazing, food was good, fair price. All in all, pretty good experience. ”
“We paid for a room with all inclusive. The food was very delicious and diverse.
The spa centre was clean, not overly crowded and spacious. The spa aria is on two floors , there are several steam baths and saunas. We like the outside pool and jacuzzi because of the hot water and the atmosphere.
The staff was very friendly and helpful.
The only disadvantage is that after dinner there isn’t entertainment for the guests ,like a play room, especially when you’re in Bansko out of the season.
One...
“Nice hotel, got a free upgrade on arrival. They don’t offer couples massage but managed to find another masseuse to accommodate our request. Spa facilities were good. Good value for money, would stay again if we went back for the skiing. ”
Lägsta pris per natt som vi hittade under de senaste 24 timmarna, baserat på 1 natt för 2 vuxna. Priser och tillgänglighet kan ändras. Ytterligare villkor kan gälla.
Lägsta pris per natt som vi hittade under de senaste 24 timmarna, baserat på 1 natt för 2 vuxna. Priser och tillgänglighet kan ändras. Ytterligare villkor kan gälla.
Spela en runda golf på Pirin Golf and Country Club i Razlog och ägna dig åt aktiviteter som skidåkning. Se till att besöka spaanläggningarna i detta område.
I Samokov beger du dig till Skidorten Borovets om du vill åka skidor. Promenera runt i skogarna och besök spaanläggningarna i detta avslappnade område.
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