They don't have any ON SITE parking despite their statement on Expedia that they have "valet parking ON SITE." In reality, a valet worker (from a third party vendor) drives your car two blocks away and parks it in an offsite structure. Every time you want your car, you have to wait at least 20 minutes. To even start the process, you have to park on the side of the street (Geary Street, where it says NO PARKING) and sometimes even double park (blocking half of the street) and go around to find the valet guy. One night, there were over a dozen cars double parked and waiting and waiting. The third party vendor driving your car two blocks away takes no responsibility for any damage to your car or theft so good luck. When we discussed it with their management that they shouldn't advertise "parking on site" when they park cars OFF SITE, the director of the front desk rudely said we are the ones who are confused and offered to refund our stay so we can stay elsewhere or he said we could park our own car in a public parking place if we like. Very disappointed in their level of service and lack of onsite parking (despite what they wrote on Expedia).
