Skrivbord, mörkläggningsgardiner, strykjärn/strykbräda och gratis wi-fi

Recensioner av Studio 6 San Marcos, TX

2.5 out of 5
Studio 6 San Marcos, TX
2212 Interstate 35, San Marcos, TX

Recensioner

7,2

Bra

10 - Fantastiskt i betyg. 351 av 1000 recensioner" "
8 - Bra i betyg. 261 av 1000 recensioner" "
6 - Okej i betyg. 160 av 1000 recensioner" "
4 - Dåligt i betyg. 89 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 139 av 1000 recensioner" "

7,4/10

Renlighet

8,0/10

Personal och service

6,8/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

7,0/10

Hållbarhet

Recensioner

6/10 Okej

Rebecca

Reste med familj och småbarn, Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Not a pleasant smell and there were several things not in working order. We could not log into WiFi, blow dryer not working, not enough towels even though we asked when we made the reservation and remote to TV didn't work. It was quiet enough to get decent sleep and staff was friendly.
Bodde här 1 natt i april 2024
Svar från Manager 1 maj 2024
Hello Rebecca, We appreciate your feedback regarding your recent stay. We regret to hear about the inconveniences you encountered but are pleased to know you found our staff friendly and could rest well. Should you decide to stay with us in the future, please do not hesitate to reach out to our management team with any concerns.

6/10 Okej

Patricia, Houston

Reste med familjen
Gillade inte: Renlighet
The room floor was dirty, one bed missing all the sheets and staff didn’t have extra. No toiletries in the bathroom. This used to be my preferred stay but it seems to be going downhill quick.
Bodde här 1 natt i april 2024
Svar från Manager 1 maj 2024
Hello Patricia, We regret to hear about your recent experience with us. Your feedback is important, and we will address these concerns with the team promptly to ensure improvements are made moving forward. Our goal is to regain your trust and provide a more positive stay in the future.

4/10 Dåligt

Jeff

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
Bodde här 2 nätter i april 2024
Svar från Manager 30 apr. 2024
Hello Jeff, We are sorry to hear that your stay did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your time with us. We value your feedback and would appreciate the opportunity to address any issues you experienced.

2/10 Väldigt dåligt

Cristal, Houston

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
For the price it was not up to standards per the photos on the website! I will not be booking again! The rooms were dirty, the property is dirty, it was just a mess!
Bodde här 1 natt i april 2024
Svar från Manager 30 apr. 2024
Hello Cristal,We value your feedback and apologize for any inconvenience caused during your stay. Your comments will be shared with our team for further review and improvement. Thank you for taking the time to share your experience with us.

6/10 Okej

Suzanne

Affärsresenär, Reste med sin partner, Reste med husdjur
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The property had the earmarks of a recently built facility. Thus, the normal wear and tear one would expect wasn't there. The floors were grimy and, for an extended stay hotel, there were absolutely no amenities except for wrapped slivers of soap and a few towels. My dog had an accident in the hallway. When I went to clean it up, the paper towel picked up filth. Unless you are a pet owner, I would not recommend this hotel.
Bodde här 1 natt i april 2024
Svar från Manager 25 apr. 2024
Hello Suzanne, We apologize for the inconvenience you experienced during your stay. Our housekeeping team strives to maintain high cleanliness standards in our newly built facility. We kindly suggest guests with pets adhere to our pet policy for everyone's comfort. Your feedback will be shared with the appropriate departments for review.

2/10 Väldigt dåligt

Alice

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
As soon as we got to property employees were smoking outside, we waited until they finish to help us check in (we figured they were on break so all good) we got a non smoking room, they put us on 3rd floor, all rooms had a non smoking sign on door, as soon as we walked in the room the smell of cigarettes was impregnated in the room, went to asked to please be moved and they told us there was no availability to wait until the next day ( we paid for 2 nights) the next day my kids woke up with a headache, went to look for people to change rooms no one was there, we had to go to do things so we left, came back at around 1pm and asked to be moved, there was no availability… went to the room to change and there were 2 roaches on the walls… grab our stuff and left had to pay at another hotel cause we couldn’t stand one more night there after that… we went to check out and all employees were smoking outside in the picnic table… I did send an email with my complaint requesting for my money back I have pictures (also from roaches) or they can check cameras ( if they have) WILL NEVER RETURN THERE thats for sure
Bodde här 2 nätter i april 2024
Svar från Manager 23 apr. 2024
Hello Alice, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

6/10 Okej

Luis

Reste med sin partner
Gillade inte: Renlighet
Dirty carpet needed to be vacuum and strong smell
Bodde här 2 nätter i april 2024
Svar från Manager 16 apr. 2024
Hello Luis, We appreciate your feedback and apologize for any inconvenience caused. Please rest assured that we have shared your comments with our housekeeping team for their review. Your input helps us to improve our services for future guests. Thank you for bringing this to our attention.

6/10 Okej

Huoy

Reste med familjen
We had reserved a non-smoking room but this room clearly had smokers in it. We checked in late after 10:30 (after a 14 hour day of driving and activities) so I was too tired to go back and ask for another room. We just wanted to sleep. I slept with my head under the covers so that with the smoking smell a little. My daughter used the shower and watered leaked all over the floor, and she say a piece of hair on the door knob. Otherwise, it was a quiet area. The room had ample space for us.
Bodde här 1 natt i april 2024
Svar från Manager 15 apr. 2024
Hello Huoy, We are sorry to hear about your experience and regret that the room did not meet your expectations. We appreciate your feedback and encourage guests to reach out to our management team directly for any concerns during their stay. We are glad to know that you found the area quiet and the room spacious for your needs. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 Fantastiskt

Michael Irwina

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Crystal and Barbara are very helpful and friendly. They are courteous and welcoming.
Bodde här 2 nätter i april 2024
Svar från Manager 12 apr. 2024
Hello Michael Irwina,Thank you for recognizing the outstanding service provided by Crystal and Barbara during your stay. We appreciate your kind words about their hospitality and will be sure to share your feedback with them. Your satisfaction is our top priority.

6/10 Okej

Shelby

Bodde här 2 nätter i april 2024
Svar från Manager 11 apr. 2024
Hello Shelby,We appreciate you choosing our hotel for your stay. Please feel free to contact us directly with any feedback you may have from your recent visit. Your input is highly valuable to us.

6/10 Okej

Hernando, Huffman

Reste med sin partner
Pros: Good quiet neighborhood, nice clean outdoor appearance, convenient location, affordable price. Cons: Internet not working, foot-stomping on above floor annoying, hallway carpet dark and dirty, one ice machine out of three floors will only fill the ice bucket seven ice cubes multiple times I tried to fill up, side door opening without card key.
Bodde här 2 nätter i april 2024
Svar från Manager 10 apr. 2024
Hello Hernando,We appreciate your positive feedback on our location and surroundings. Rest assured, we will look into the issues you've mentioned to enhance the experience for our future guests. Thank you for bringing these matters to our attention.

2/10 Väldigt dåligt

Stephanie

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Manager 12 apr. 2024
Hello Stephanie, We are sorry to hear that your stay did not meet expectations. Please feel free to contact us directly with any specific feedback you would like to share so that we can address any issues.

4/10 Dåligt

Denisse

Gillade: Personal och service
Gillade inte: Renlighet
Bodde här 1 natt i april 2024
Svar från Manager 9 apr. 2024
Hello Denisse, We regret to hear that your experience did not meet your expectations. Please reach out to us directly to provide further details so we can address any concerns you may have. We value your insights and hope to welcome you back in the future for an improved stay.

8/10 Bra

JOSE ANTONIO

Gillade: Renlighet, personal och service och boendets skick och faciliteter
OK
Bodde här 1 natt i mars 2024
Svar från Manager 5 apr. 2024
Hello JOSE ANTONIO,We appreciate you taking the time to share your feedback with us. If you have any further comments or concerns, please feel free to contact our management team directly. We value your input and hope to welcome you back in the future.

6/10 Okej

Roger

Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The bathroom was gross (stuff hanging off of shower curtain). And no bathroom amenities. Two travel size bars of soap. It didn’t appear that night stands had ever been wiped down ( drink rings and dried splashed liquid )
Bodde här 3 nätter i mars 2024
Svar från Manager 3 apr. 2024
Hello Roger, We appreciate your feedback and will address your concerns with our housekeeping team for improvement. Your input is valuable to us as we strive to enhance the guest experience and maintain high cleanliness standards. We apologize for any inconvenience caused during your stay.

10/10 Fantastiskt

arthur

Gillade: Personal och service och boendets skick och faciliteter
Everything was great
Bodde här 2 nätter i mars 2024
Svar från Manager 2 apr. 2024
Hello arthur,We're thrilled to hear that you had a positive experience during your stay with us. Your satisfaction is our top priority, and we hope to welcome you back soon for another wonderful stay.

2/10 Väldigt dåligt

April

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
People were fighting when you walked up to the property with kids around. The front desk person was no where to be found. Waited like 30 mins to finally get checked In only to walk into our room with it smelling like smoke. Pillows looked like someone had been laying on them and the toilet hadn’t been flushed. Over all bad experience and most studio 6 I’ve stayed at have been pretty decent. This one was horrible!
Bodde här 1 natt i mars 2024
Svar från Manager 31 mars 2024
Hello April,We apologize for the inconvenience you experienced during your stay. Your feedback is valuable to us and will be shared with the team for improvement. We regret hearing that your visit did not meet our usual standards and hope this does not deter you from reaching out to our management team for further assistance.

2/10 Väldigt dåligt

Kristie

Reste med husdjur
Gillade inte: Bekvämligheter
It was the WORST experience ever! People were smoking marijuana right outside the front doors. The rooms and hallways smelt like marijuana. So disgusting! People stomping around all night long. And upon leaving I walked right past an open used syringe. It was miserable!
Bodde här 1 natt i mars 2024
Svar från Manager 27 mars 2024
Hello Kristie,We appreciate you taking the time to share your feedback with us. We encourage guests to reach out to management directly with any concerns that may impact their stay. Your comments will be shared internally for review.

4/10 Dåligt

Brady

Affärsresenär
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
smells bad, sketch
Bodde här 2 nätter i mars 2024
Svar från Manager 27 mars 2024
Hello Brady, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will address this matter with our team to ensure a more pleasant experience for our future guests. Thank you for bringing this to our attention.

10/10 Fantastiskt

Chelsey, Temple T

Bodde här 1 natt i mars 2024
Svar från Manager 15 apr. 2024
Hello Chelsey,We are thrilled to hear that you had an excellent stay with us! If you have any further comments or suggestions, please do not hesitate to contact us. We look forward to welcoming you back soon!

6/10 Okej

Hitomi

Bodde här 1 natt i mars 2024
Svar från Manager 15 apr. 2024
Hello Hitomi, We appreciate you choosing to stay with us and hope you had a pleasant experience overall. Please feel free to reach out to us with any feedback you may have to help us improve our services for future guests.

8/10 Bra

Jennifer

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Pretty clean. Need more pillows. Staff very nice
Bodde här 2 nätter i mars 2024
Svar från Manager 18 mars 2024
Hello Jennifer, We appreciate your positive feedback on our cleanliness and friendly staff! Guest comfort is important; we suggest contacting our management for specific pillow requests. Hope to welcome you back for an even better stay next time.

10/10 Fantastiskt

Chelsey, Temple T

Bodde här 3 nätter i mars 2024
Svar från Manager 9 mars 2024
Hello Chelsey,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.

10/10 Fantastiskt

Zelda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything was great thank you so much
Bodde här 1 natt i mars 2024
Svar från Manager 9 mars 2024
Hello Zelda,We are delighted to hear that you enjoyed your stay with us. Our team aims to provide excellent service to all our guests. If you have any further feedback or need assistance in the future, please do not hesitate to contact us.

10/10 Fantastiskt

Chelsey, Temple T

Bodde här 1 natt i mars 2024
Svar från Manager 29 mars 2024
Hello Chelsey,We are overjoyed to hear that you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience.

2/10 Väldigt dåligt

Michelle M

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Unfortunately we made reservations for my father and sister prior our wedding day and i have to say from the moment i walked in we knew that they won’t enjoy their stay. Place was not clean, refrigerator was not working and the surroundings weren’t safe. My father was approached by a stranger and asked if he could have share a blanket. Won’t recommend it.
Bodde här 5 nätter i februari 2024
Svar från Manager 9 mars 2024
Hello Michelle M,We regret to hear about your father and sister's experience during their stay with us. Guest safety and comfort are of utmost importance to us, and we take all feedback seriously. We encourage you to reach out to our management team to further discuss your concerns and assist in addressing any issues raised. Thank you for sharing your feedback with us.

10/10 Fantastiskt

Ausha

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was exceptional they went beyond having customer service skills ...if I or my roommate needed anything we asked and they did whatever possible to accommodate us... Brittany was the key to how things ran around the place and she did a wonderful job...great job Brit
Bodde här 1 natt i februari 2024
Svar från Manager 2 mars 2024
Hello Ausha,We are delighted to hear of your positive experience with our staff, especially Brittany. Our team always aims to provide exceptional service to all guests. Your kind words will be shared with Brittany and the team. Your satisfaction is our top priority.

6/10 Okej

Maria

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The price was fair,
Bodde här 1 natt i februari 2024
Svar från Manager 28 feb. 2024
Hello Maria, We appreciate your feedback about our rates. Your satisfaction is important to us, and we hope to welcome you back in the future.

2/10 Väldigt dåligt

Alejandro

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Nothing I liked. First had trouble even opening the door to room, then bathtub had huge crack and hump almost slipped and fell, then the bathroom was dirty u could see the dirt, had kids running all night from 1130pm to 330am, staff did nothing, I didnt sleep, ended up checking out early, was suppose to be 2 night stay checked out next day at about 730am, now have to wait to see if i get my money back or not. The staff even said its a family that lives there and there kids are always doing that. If they know this why arent they doing something about it. Wife was so upset she wanted to leave and was tired due to lack of sleep. WORST STAY AND HOTEL EVER.
Bodde här 2 nätter i februari 2024
Svar från Manager 21 feb. 2024
Hello Alejandro, We are sorry to hear about the challenges you encountered during your stay. It is unfortunate that your experience fell short of expectations. We encourage guests to reach out to our management team directly for further assistance regarding any concerns. We appreciate your feedback and will address the issues internally.

4/10 Dåligt

Billy

Affärsresenär, Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Needs work!
Bodde här 2 nätter i februari 2024
Svar från Manager 17 feb. 2024
Hello Billy,Thank you for bringing this to our attention. Your feedback is valuable to us as we continually strive to improve our services and facilities to enhance our guests' experience. We encourage you to reach out to our management team directly to provide further details and discuss any specific concerns you may have.

4/10 Dåligt

Daniel

Affärsresenär
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
No amenities in the room, no lights in the restroom and very loud by the high way traffic. Staff was nice and friendly.
Bodde här 1 natt i februari 2024
Svar från Manager 14 feb. 2024
Hello Daniel, Thank you for taking the time to share your experience at our hotel. We appreciate your kind words about our staff. We apologize for any inconvenience you experienced with the amenities in your room and the noise from highway traffic. Our team is always working towards improvements based on guest feedback to enhance the guest experience.

8/10 Bra

Jeanetta

Bodde här 1 natt i februari 2024
Svar från Manager 22 mars 2024
Hello Jeanetta, We appreciate you choosing our hotel for your stay! We hope you had a wonderful experience with us and we look forward to welcoming you back in the future.

6/10 Okej

Charrvelle

Bodde här 15 nätter i april 2023
Svar från Manager 22 mars 2024
Hello Charrvelle, We're sorry to hear that your stay didn't meet expectations. Please feel free to contact us directly with any specific feedback from your visit. We appreciate your input and aim to continually improve our services.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great Budget Hotel
This hotel is great for a short, budget friendly stay. It is not the most comfortable but based on the category it’s in it gives a little more than expected. The room was sizable and very clean, and even had a little kitchenette with a full size fridge. Also, the staff was attentive and helpful. Overall, it was a pleasant overnight trip for my family of three.
Bodde här 1 natt i januari 2024
Svar från Manager 28 jan. 2024
Dear Guest,Thank you for choosing our hotel for your recent stay and for taking the time to leave a review. We're delighted to hear that our spacious and clean room with a kitchenette met your expectations. Our team takes pride in providing attentive and helpful service to all our guests. We appreciate your feedback and hope to welcome you and your family back in the future.

2/10 Väldigt dåligt

Elias

Bodde här 1 natt i januari 2024
Svar från Manager 28 jan. 2024
Hello Elias,We appreciate you taking the time to share your experience with us. We understand that you weren't fully satisfied during your stay. We encourage you to reach out to our hotel directly so that we can address any concerns you may have had. We value your feedback and hope to have the opportunity to make it right in the future.

10/10 Fantastiskt

Ausha

Affärsresenär, Reste med familjen
Gillade: Boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Manager 27 jan. 2024
Hello Ausha,We are thrilled to hear that you had an excellent experience with us. If you have any further feedback or comments, please don't hesitate to reach out to us. We hope to welcome you back in the future for another wonderful stay.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Room was very clean....except the bathroom had an unfortunate "sewage" smell..possibly related to recent freezes?. I've stayed at this Hotel often.. this was my first time on the first floor. There was either a party or construction going on around/ above me.. stay was pleasant as always.
Bodde här 2 nätter i januari 2024
Svar från Manager 25 jan. 2024
Dear Guest, Thank you for your continued loyalty and for taking the time to share your feedback. We apologize for any inconvenience you experienced with the bathroom smell. Our maintenance team has been notified and will address the issue promptly. We appreciate your understanding and hope to welcome you back for a more enjoyable stay in the future.

2/10 Väldigt dåligt

Edgar

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Many cucarachas
Bodde här 1 natt i januari 2024
Svar från Manager 10 jan. 2024
Hello Edgar, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

2/10 Väldigt dåligt

Enrique, Mission

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
There was roaches in the room. I had to wait about 10 minutes in the front before the receptionist came to help. She was hanging out with a very suspicious guy smoking around all the hotel. Did not feel safe with my kids. In the morning a car had been damaged by a plant pot it had broken the windows on the car.
Bodde här 1 natt i december 2023
Svar från Manager 9 jan. 2024
Hello Enrique,Thank you for bringing your concerns to our attention. We apologize for any inconvenience you experienced during your stay. We pride ourselves on providing a safe environment for our guests, and we are disappointed to hear that you did not feel secure. We appreciate your feedback, and we will address these issues internally to ensure a better experience for future guests.

2/10 Väldigt dåligt

Victor

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Renlighet och bekvämligheter
Stayed at this hotel about 2 years ago and since then has gone downhill. Killed 3 cockroaches and would have left and gone elsewhere but it was past midnight and was a last minute booking as surrounding hotels had no rooms available. Will avoid this hotel going forward.
Bodde här 1 natt i december 2023
Svar från Manager 8 jan. 2024
Hello Victor, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

10/10 Fantastiskt

Eva

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was nice
Bodde här 1 natt i december 2023
Svar från Manager 8 jan. 2024
Hello Eva,We're glad to hear that you enjoyed your stay with us. Thank you for choosing our hotel, and we hope to welcome you back in the future.

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service och rummets bekvämlighet
Don't waste your time or money
Smelled like Marijuana in the lobby when i got there and through the weekend, someone said their window in their car got busted in as i was checking in, my door to my room was cracked open when i got there, extended stay but no utensils, pots, pans, dinnerware, nothing. Wifi was out most of my trip. You can find better!
Bodde här 3 nätter i december 2023
Svar från Manager 8 jan. 2024
Dear Guest, We apologize for any inconvenience caused during your stay. Our team strives to provide a comfortable environment for all guests, and we take any reports concerning illegal substances seriously. However, we are unable to investigate incidents that occurred in the past, after the guest has left. We appreciate your feedback regarding the lack of utensils and the Wi-Fi issues, and we will share this with our management for further review. We value your opinion and hope to have the opportunity to serve you better in the future.

10/10 Fantastiskt

Pamela

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Manager 3 jan. 2024
Hello Pamela,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a great experience. We hope to have the pleasure of welcoming you back in the future for another exceptional stay.

10/10 Fantastiskt

Pamela

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good stay
Very friendly and helpful staff. Comfortable and roomy. It’s great to be able to cook in the rooms.
Bodde här 2 nätter i december 2023
Svar från Manager 2 jan. 2024
Hello Pamela,Thank you for your kind words! We're thrilled to hear that our staff was friendly and helpful. It's wonderful to know that you found your room comfortable and spacious. We're glad you enjoyed the convenience of being able to cook in the rooms. We appreciate your feedback and hope to welcome you back in the future.

10/10 Fantastiskt

Adrian

Bodde här 1 natt i december 2023
Svar från Manager 28 dec. 2023
Hello Adrian,We're thrilled to hear that you had such a wonderful experience at our hotel! We strive to provide the best possible service to our guests, and it's rewarding to know that we succeeded in meeting your expectations. Should you have any further feedback or suggestions for improvement, please don't hesitate to reach out to us. We would love to welcome you back in the future!

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything was good
Bodde här 1 natt i december 2023
Svar från Manager 27 dec. 2023
Hello James,Thank you for your positive feedback! We're delighted to hear that you had a good experience during your stay with us. We strive to provide exceptional service and ensure that all our guests have a memorable stay. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.

8/10 Bra

Luis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 1 natt i december 2023
Svar från Manager 23 dec. 2023
Hello Luis,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was goof, and we hope to have the pleasure of hosting you again soon.

10/10 Fantastiskt

Kevin

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing stay, had a couple of complications with my booking, but the incredible staff and management assured and guaranteed my stay! Overall extremely clean and comfy, Jasmine is extremely helpful and is excels in customer care! I will definitely be staying again!
Bodde här 3 nätter i december 2023
Svar från Manager 22 dec. 2023
Hello Kevin,Thank you for taking the time to share your review with us. We are glad to hear that you had an amazing stay and enjoyed our clean and comfy accommodations. Our staff is truly dedicated to providing excellent customer care, and we appreciate you recognizing Jasmine for her helpfulness. We look forward to welcoming you back again in the future.

6/10 Okej

JUAN L

Affärsresenär
Gillade: Personal och service
not as expected.
I did reserve this hotel because of the location close to work & the kitchen, but during my stay, wi-fi was not working at all, hotel had no Wi-fi working, spectrum was there trying but they didn't fix it. during the night there were loud noises all night long I couldn't sleep, I did ask the manager and he only said that they had homeless people on the top floor, then 1 day that I came back from work, water was dripping from the ceiling because the people on the top floor left the water faucet open, and they change me to another room.. my stay was not as I expected.
Bodde här 4 nätter i december 2023
Svar från Manager 21 dec. 2023
Hello JUAN L, Thank you for sharing your feedback regarding your recent stay with us. We apologize for any inconvenience you experienced with the Wi-Fi during your time with us. We understand how important it is to have a reliable internet connection, and we will look into this issue further to ensure it is resolved. Furthermore, we apologize for the noise disturbances that affected your sleep. While we cannot control external factors, we will address your concerns with our team. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.

4/10 Dåligt

Ramon

Reste med familjen
Gillade: Rummets bekvämlighet
Gillade inte: Renlighet och boendets skick och faciliteter
No muy agradable
La limpieza del elevador dejaba mucho que desear, igual que en las habitaciones. Un dia había un olor muy extraño en el elevador. Descubrimos una cucaracha pequeña en la habitación. La ropa de cama sí estaba limpia
Bodde här 2 nätter i december 2023
Svar från Manager 21 dec. 2023
Hello Ramon, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.