As soon as we got to property employees were smoking outside, we waited until they finish to help us check in (we figured they were on break so all good) we got a non smoking room, they put us on 3rd floor, all rooms had a non smoking sign on door, as soon as we walked in the room the smell of cigarettes was impregnated in the room, went to asked to please be moved and they told us there was no availability to wait until the next day ( we paid for 2 nights) the next day my kids woke up with a headache, went to look for people to change rooms no one was there, we had to go to do things so we left, came back at around 1pm and asked to be moved, there was no availability… went to the room to change and there were 2 roaches on the walls… grab our stuff and left had to pay at another hotel cause we couldn’t stand one more night there after that… we went to check out and all employees were smoking outside in the picnic table… I did send an email with my complaint requesting for my money back I have pictures (also from roaches) or they can check cameras ( if they have) WILL NEVER RETURN THERE thats for sure