Hotell i Santa Cruz del Seibo

“W Punta Cana is one of the newer resort in the area. Overall, my wife and I had a wonderful stay. The staff at this resort are amazing. You get the true, Dominican warmth with each interaction. Special shoutout to the staff conducting the activities at the main pool, bartenders at Wet Bar and The Plaza, bell guys, room service crew, and cleaning crew. Our room was always spotless with sufficient towels and toiletries during our stay. The DJ and entertainment crew at 33 1/3 speakeasy did an...

“Very nice clean. Breakfast was a mix of hot and continental options. Would stay there again”

“My bueno lo recomiendo”

“Beautiful hotel . Some of the staff amazing hard working and friendly people. The room was very nice , view was spectacular. However in the buffet the food was cold. I made the complaint , they responded right away , more than one person contacted me but the issue was not resolved. I know that the temperature of the hot plates has to be at a certain level but then probably the equipment they are using is not the appropriate one . I had stayed at many hotels including at DR and this was never an...

“We had an AMAZING time! The property’s manager/main bartender made our time there extraordinary! He went above and beyond great customer service levels and because of him, emphasizing again, BECAUSE OF HIM and his outstanding level of customer service (which we are finding is difficult to find these days) we are planning on being back at least once per year! His staff/helper bartenders were great too, and Chefs made us some amazing authentic Dominican experience type food and drinks!!! We made...

“Butler was amazing 👏10/10 Accommodation were 10/10 Shows were 10/10 Dining was 10/10 Bars and Coffee Cafe 10/10”

“It would have been helpful if upon check in that staff told us the steak restaurant was closed during our stay, and that some restaurants were on “rotation” which mean some nites they could be open, and others they could close. You don’t know till that day. Staff was very polite, helpful and cheery. Grounds were maintained . I suggest a swim out room. Only 20 dollars more, it was nice to just open your sliders have a patio and have pool right there. Also there’s no elevators so ground...

“This resort was exceptional! The staff was amazing, the food was amazing and the atmosphere was perfect. Our ambassador Eddyl was incredibly thoughtful, attentive and resourceful! Would highly recommend.”

“Mi habitación frente al mar estuvo espectacular, bien espaciosa y limpia, el staff muy ameno, principalmente Robert y Mariel (la de reepción, no recuerdo el nombre). Una exelente vista.”

“Es una experiencia campestre de verdad, quedarse en medio de la plantación y descansar con la naturaleza pura. Nicole es excelente host, preocupada, atenta a cada detalle sin ser avasalladora. Sinceramente queremos volver pronto 🙌”

“Great facility, service and food ”ok””

“Make sure you have transportation set in stone.”

“Nice hotel. Loud pool area. Not a good location.”

“Sin embargo, no todas las experiencias fueron positivas. Uno de los puntos más decepcionantes fue el restaurante de carnes Caraway. Aunque es uno de los restaurantes con mayor demanda dentro del hotel, la experiencia fue frustrante porque no se pudo disfrutar. Se intentó comer allí en dos ocasiones y ambas terminaron mal antes de poder entrar. La primera vez, la atención en la recepción del restaurante fue percibida como arrogante y poco profesional. La segunda vez, aun teniendo reservación,...

“It was okay”

“Personalen var väldigt trevliga, framförallt Daisy. Ligger perfekt vid stranden och nära till allt. Mysigt litet samhälle. Trevliga människor”