Hotell i Santa Cruz del Seibo

“We have stayed in Excellence resorts twice before (Punta Cana and Playa Mujeres). When we checked in to the Excellence El Carmen, we did have a few somewhat minor, but annoying issues: 1) No hand soap in the bathroom (they use bath gel near the sinks, but we didn’t have that either). 2) The table in the living area still had drink rings on it from a previous guest. 3) There was no “Do Not Disturb” sign in our room. Also, the hot/cold knobs in the bathroom were reversed, so turning the “cold”...

“My kid loved the lazy river, the 24-hour room service and especially the kids' club, it was so convenient for us as well.”

“Bilderna på hotellet som finns på Expedias hemsida stämmer INTE! Bilderna är 3D-bilder som föreställer hur hotellet kanske kommer att se ut efter deras renovering. Det står det inget om varken på Expedia eller på hotellets hemsida. Hotellet är slitet och inte i jätte bra skick. Just nu pågår renovering och det täcker stora delar av hotellet med grön plåt. Det förekommer bygg ljud under dagarna. Rummet var okej men toaletten och duschen var bedrövliga. Rent av rätt äckligt. Sängen var super...

“Staff Views Beach all 10/10!”

“El staff muy muy amable. Un placerrr toda la estadía! Súper recomendable :) ”

“Very nice staff”

“Excellent hotel ”

“Altos Cano Hondo - fantastisk grön, rofylld och grön plats! En juvel gömd i nationalparken. Underbar utsikt från eko - rummen över landskapet, havet och Samana sundet. De naturliga poolerna och vattenfallen var svalkande sköna att bada i. Kvällarna tillbringades på hotellets lugna och mysiga restaurang. God mat, bra service och rofylld omgivning. Detta hotell och plats är ett måste att besöka om man har turen att lyckas boka ett av de få hotellrum som finns. Vägen på 7-8 km från Sabana del mar...

“Me encantó todo, el masaje 10/10”

“Nice quiet hotel. No issues nice service”

“The rooms were very clean and the staff were friendly. The breakfast was simple and not much variety. The only downside was the neighborhood did not seem safe, but the security service was great. The hotel ensured the safety of the guest. We had a good stay.”

“Everything was good.”

“If we were to visit Bayahibe again, we wouldn’t stay here nor recommend it. The floors of our room were dirty upon arrival, there were ants and spiders web in the bathroom etc. The bed was rock hard. The available staff only knew Spanish so there was zero ways to communicate for us non-Spanish speakers. The location is good - short walk to the beach and stores just around the corner. ”

“Room was clean, breakfast was good, personal was courteous, always nice. I recommend it 100%”