Hotell nära Santee Alley

"This place is nothing like it shows in the pictures. Just forget that lovely balcony they use to promote themselves. Also they were not helpful at all - I complained about noise on the first evening, never got another room. After a while I realised it was because I was next to the very loud elevator. This is the worst hotel I've been to."

"Stort och rymligt, fräscht och bra service! "

"Mycket fin hotel! Hjälpsam och trevlig personal! Fin utsikt och mycket bra frukost! "

"Let’s start with the good: the staff were always friendly. Check-in was smooth, and we could go straight to the room thanks to the Sonder app. Now for the bad. On our first morning, we discovered that the toaster basically caused a fire—it completely incinerated the bread due to a malfunction. When we later tried to heat up a store-bought pizza, the oven didn’t work either. I reported the issue, and they said a technician would come by, but no one showed up. The following day, a technician finally arrived and said the oven needed to be replaced. I naively assumed it would be done quickly. But throughout our entire 6-night stay, nothing was done about the toaster or oven. As a result, we had to throw out food we had planned to cook—worth around $65. Not a single apology or compensation from Sonder Marriott. The area was loud and felt unsafe. Luckily, we had a room on the 11th floor; otherwise, we wouldn’t have gotten a wink of sleep. I do not recommend Sonder The Craftsman—paying guests are treated with total disregard and an uncaring attitude. "

"Jättetrevlig personal, prisvärt hotell. Bott här många gånger. "

"Really nice hotel but can’t really see why anyone would like to stay in this part of LA unless your doing business in downtown or have friends to visit there like I had. Downtown LA is not a place to be for tourists if you want to see the best of LA. I felt completely safe though on hotel premises, in my single room I had a safe for my valuables and during day time it is of course safe to walk around on the streets nearby but of course keep out/away from the Skid Row area with all the tents. The homeless people are nice and I never felt threatened but look ahead where you are going on the streets and don’t look down into your phone. Single room with a skyview at almost the top but a 13 floor building won’t give so much skyview at all in downtown LA. Some reviewers here have praised the shower, I looked into my shower and thought that’s just a regular shower head but OMG that water pressure was superb! So I am still recommending this hotel for anyone having a purpose to visit downtown LA (not just random touristing of LA) or a romantic getaway where you want to stay in and old fashioned hotel, enjoy the rooftop bar and going by taxi to a restaurant at the evening when it is dark outside (avoid walking when it is dark!). The tiles in the bathrooms of my single room was really beautiful and the bed just perfect. So this hotel can’t do much about its surroundings but the historic elevators could get some more love by hotel management. "

"En dag av fem var rummet inte städat kl 16. Vi meddelade receptionen som omedelbart ordnade städning. Omständliga rutiner med ett procentuellt pålägg på sluträkningen. Onödigt om man inte vill utnyttja det som ingår i tillägget ex museibesök, rabatt på hotellrestaurang, vatten på rummet, shuttleservice. "