Familjehotell i Sanur

"Personal trevliga, rent, bra"

"I would like to say that the staff has been the best thing about the hotel, always with a smile, always quick to help and very friendly. Thank you! The room was large and comfortable, the only thing that was always annoying was the smell of damp basement, it got a little better after airing and AC. Free water and cleaning every day if desired."

"Rummen höll en bra standard med hög renlighet. Personalen var vänliga. Frukosten var fantastisk"

"Rent rum, otroligt serviceminded personal, bra mat, tillsäckligt med solsängar för alla. Mycket bra valuta för pengarna"

"Mycket bra hotel för hela familjen"

"Personalen var tillmötesgående och hade förberett en liten hälsning till oss på rummet (vi besökte dem som del av vår bröllopsresa)"

"Dålig variation på frukosten. Ingen skinka och inga tomater, samma ost hela tiden. Brödet var gott."

"We booked the ocean view suite to have an uninterrupted view and spoil ourselves but the whole experience unfortunately got ruined by the lack of view and staff. The view from the suite 505 is blocked by the tree bar and when expressing our concern to the hotel staff, they offered very disappointing solutions (free breakfast and a massage) - Hotels.com was more helpful than the hotel itself - but we just wanted an ocean view. I refuse to believe that we’re the only ones who have complained about the view from suite 505 and the staff themselves admitted that all the Ocean View suite photos are taken from suite 507 (which has an uninterrupted view of the ocean). At best it’s a wrong description, at worst it’s deliberate and something the hotel tries to get away with. The hotel could easily mention that some suites have a partial view or add a separate category of suites with partial view. The resort itself is decent and nicely located on the beach. The actual beach is more narrow than other hotels but still nice. There are multiple rooms and categories and the breakfast is outstanding."

"Nice and clean hotel with amazing staff, I stayed here with my wife from friday 2025-04-11 to sunday 2025-05-04. Breakfast buffet was amazing and the hotel was nice and clean. The food itself was a mix between Balinese and western food and the desert choice was truly amazing with the best donuts I have ever had in any hotel. Room service is available and the prices are ok for room service food. There were 2 elevators when I was there that quickly got you to the top floor and they always smelled nice. The famous ice cream place Massimo was only a 2 minute walk from here and there is also a nice sushi place called Akari Japanese Cuisine just below the hotel. There are places for laundry and small supermarkets close by aswell. The beach is only a 5-10 minute walk depending on what part of the beach you like but the beach walk is massive and have plenty of nice coffee shops and restaurants. A couple of things bothered us while stayed here though and that was the sound from the nearby neighbors, one of them had a dog tied up that couldn't move and was barkning constantly from morning til night. Some events were very load in the hotel aswell and made us want to get out because the sound was unbarable. I do think the sound isolation could be alot better and hope that they look into a solution for this in the future. So my only complaint is that it can be very noisy both inside the hotel and outside the hotel, other than that I would say I loved my room with wifi, smart tv. "