Hotell nära Sentul Park Koi Centre

“Great hotel and service but the area is abit slow”

“Overall I had a negative experience due to the member of staff called Michael, which made me uncomfortable for the remainder of my stay. It's a shame, as the other people were quite nice, and unfortunately I wasn't well when I arrived. After my first night I went to the cafe and after roughly an hour Michael rudely demanded I pay and implied I was sitting there just wasting time. I don't believe he would have spoken to me that way if I was white or if I was with someone. I had looked over...

“Tråkigt område men väldigt fint hotell.”

“Rent rum och trevlig personal.”

“Relativt centralt läge. Hotellet hade 25 våningar men bara 3 hissar, vilket kunde bli lång väntetid. Frukosten var asiatisk, vilket var lite tråkigt i längden.”

“good one”

“Mycket trevligt! ”

“Lovely with a sense of romantic ambience”

“Hotels.com suggested that I saved over $200 USD on this booking of a two night stay. I was shocked upon arrival. There was hair on the bathroom sink and on my bed. The breakfast buffet was really awful. The walls were worn and damaged. I am not picky but would never have booked this if not misled by Hotels.com assertion of its worth.”

“Bad reception service.”

“If I could give zero stars, I would. We traveled from the USA with a group of eight guests. Our booking clearly stated a 2-bedroom suite with four queen beds. However, when we arrived, each bedroom had only one queen bed and there was a futon in the living area. That is not what we reserved. Each room had only one comforter and two towels. I had to call the front desk and argue just to get four additional towels so everyone could have one, along with extra sheets and a comforter for the futon....

“Staff was stressed and almost angry. No signs in the hotel building on where to find the front desk. ”

“We like this hotel have the basic need and near to the twin tower. Only one problem we booking including breakfast but the hotel get booking without breakfast and want extra pay for the breakfast. We have contact Expedia and they will compensate for this.”

“Dålig servis sa till om toa papper o handdukar flera gånger fick det inte ändå, gick och köpte skälv. Toaletter var fruktansvärt äckliga! Rekomenderad ej”

“素晴らしい環境でした”