“Karen in the reception took really good care of us, made us feel welcomed and comfortable when we checked in. She was very friendly and talked about the country we are from.”
“Vi kom sent på kvällen till cancun och ville ha ett hotell nära flygplatsen då vi skulle resa vidare till tulum dagen efter. Tjejen som stod i receptionen på kvällen saknade allt vad som heter service. Vägrade att svara på frågor. Men på morgonen fick vi hjälp av en annan kvinna som var mycket trevlig och hjälpsam.
Vårt rum luktade lite mögel. För övrigt frächt ställe. ”
“Our stay at Hive was Ok the room was comfortable, clean and functional however during these two days with experience a moderately low service quality based following reasons:
1. Complex check-in experience as the staff were not familiar with Hotels.com booking process
2. The kitchen staffs offered a piece of toast and only a frozen butter without the jam as the so-called “Continental breakfast”, see the attached image. fyi, a bowl of fruit incl. one piece of melon, water melon and papaya as...
“We had a wonderful stay. Our room was amazing. Plenty of space. immaculate. The staff was so helpful and responsive. We loved it so much that we used it twice during the course of our trip.”
“The room was non smoking and all we could smell as we entered was cigarette smoke. The breakfast wasn’t great, the scrambled eggs n fried veges were the main edible things ok offer. ”
“Excellent location for the airport. Service was very good and helpful. Very clean and comfortable. Only inconvenience is that there is limited eating options around the hotel. ”
Lägsta pris per natt som vi hittade under de senaste 24 timmarna, baserat på 1 natt för 2 vuxna. Priser och tillgänglighet kan ändras. Ytterligare villkor kan gälla.
Lägsta pris per natt som vi hittade under de senaste 24 timmarna, baserat på 1 natt för 2 vuxna. Priser och tillgänglighet kan ändras. Ytterligare villkor kan gälla.
Du som gillar golf kan gå en runda på Riviera Cancun Golf Resort i Cancun. Njut av de vackra soluppgångarna i detta avslappnade område, som också är känt för sina restauranger.
Köp med dig något hem från Pabellón Cumbres köpcentrum under ditt besök i Cancun. Njut av underhållningen i detta romantiska område, eller aktivera dig med lite snorkling.
Leta efter fina souvenirer på Plaza La Roca köpcentrum under resan till Cancun. Detta romantiska område är känt för sina restauranger, och många kommer även hit för underhållningen.
"We stayed one night at this hotel with our baby and it was great! It so beautiful right on the beach and the staff was so nice and accommodating.
Breakfast buffé was super yummy and the omelette station is a BIG favourite!"
"The rooms were nice and clean with beautiful view of the beach. Comfortable bed but pillows were very hard and thick. Nespresso coffee available in the room and minibar was included.
We had to change our room after first night because it was a connecting door between us and the next room and the neighbors were partying and waking us in the middle of the night. We had to call the reception to come and tell them to be quiet. In the morning we asked for a room with no connecting door and the reception changed it for us.
The food and alcohol at the hotel is average and of cheap quality, especially the beef was ”glued beef” and the steak had very soft texture and didn’t taste beef.
The breakfast buffet was good and good coffee. Good coffee is hard to find in Cancun and Tulum. Beautiful beach and nice pools.
Yoga sessions by the beach in the mornings and nice gym.
Friendly staff and good location and easy to take the local bus to Cancun centre. "
Sunscape Cancun All-Inclusive Resort & Spa by Hyatt
4/10 Dåligt
"Our recent stay at Wyndham Alltra Cancun was unfortunately quite disappointing, especially considering the high expectations we had based on its advertised family-friendly facilities. The main reason we chose this hotel was for its water park and waterslides, which we thought would be perfect for our children. However, these facilities were closed for 90% of our stay. Given that this was the highlight for us when booking, it was a major letdown and affected the entire experience.
We also had high hopes for our honeymoon celebration. We requested a bottle of champagne to be waiting in our room upon check-in, which the staff kindly acknowledged in their email communication prior to our arrival. Sadly, the champagne was not delivered as promised, and it was only after I emailed the front desk again that we finally received it—24 hours later. While the gesture was appreciated, the timing had already passed, and the moment was not quite the same.
The lack of attention continued at check-out, where we were not even asked how our stay had been. This was quite surprising and left a negative final impression. I have never stayed at a hotel where staff didn’t show any interest in the guest’s experience upon departure.
On the plus side, the beach was beautiful, and the Italian and Mexican restaurants offered good food, but room service was dry and flavorless. While some staff were friendly, communication in english was difficult.
For us the experience was poor."
När du bokar via appen kan du få 10 % rabatt eller mer på fler än 100 000 hotell över hela världen och tjäna dubbla poäng varje gång du bokar. Med de här exklusiva erbjudandena kan du spara mer så att du kan resa mer. Dessutom kan du hantera alla dina resor i mobilen.
Skanna QR-koden med kameran på din enhet och hämta vår app.
