Hotell nära Stoneham Golf Club

“Gym too hot”

“The total has good amenities and a good gym. The food was ok. The hotel was let down by poor and inconsistent service. We were told that tables in the restaurant could not be booked in advance as that evening England were playing. This was confirmed by the person on reception, only to find that nearly all the tables has indeed been reserved when we went down to the restaurant with some of them standing empty for hours until the football started. We then had to wait about half an hour for food...

“Mycket trevligt hotell på gångavstånd från Southampton Airport. Det känns inte helt nytt, men ändå fräscht. Stort rum med te och kaffe på rummet, tyst, stort badrum, bra TV-utbud, trevlig restaurang och helt OK frukost. Eftersom jag lämnade hotellet tidigt på morgonen så kunde jag tyvärr bara ta del av den kalla frukosten - de varma frukosträtterna kom senare.”

“Do not even think about booking this accommodation. It’s not habitable. The photos are true to likeness. I have reported this host to the company. It would not pass any regulatory standards. Needs to be removed! Awaiting my refund, as walked in and walked straight back at !!”

“DO NOT STAY! Absolutely disgusting. Arrived at property with 3 children to find another woman in room, had to sleep in car as hotels.com could not find me another place to stay”

“No staff was there no hot water bed was awful no soap un roam no towel best thing only was it near city centre KFC & stores. Response on phone was nice”

“I had a terrible experience...”

“It was terrifying! I booked one of my accomplished musicians to stay after our long late evening rehearsal. When we enter the room (no staff available of course ro even speak to), we found the room had bed laid already by strangers! Later, 3 drunk guys returned to my reservation room 9, sleeping on the bed and one drunk man was on the floor!”

“This place was dreadful. The photos do not reflect the room. My husband sat on the bed and it collapsed onto the floor. He weighs 140 pounds so not a big bloke. On top of that there were no towels provided even though they are in the pictures. It was a hot day and we couldn't take a shower before going out. Do not stay here.”

“Very Hot! No AC. Did not feel safe, there were people walking around through the hallways and smoking out side, which their smoke came into our room through the one and only tiny window which offered limited ventilation”

“The property is undergoing some kind of renovation. It is dirty, fire doors do not close properly. The bed sank when you touched it. No tv, no WiFi, security of the property leaves a lot to be desired. The shared bathrooms are dirty and the locks barely work. Holes in the plasterboard walls. Stains up the walls. DO NOT stay here.”

“No staff to be seen”

“This is the worst place I have ever stayed in. The photos do not reflect the disrepair of the place. The photos of the room showed towels and when we arrived there were no towels. We were unable to take a shower before going out to our party. Very disappointing after a very warm day. When we got into bed one side of the bed was broken and I collapsed onto the floor. Do not book this place.”

“The staff was incredibly helpful and patient with us. Never having been in Southhampton, or much in the UK, we were a little high maintenance. Thank you all. You made it easy.”

“When we arrived there was no towels , we tried to call twice but no answer , I asked a member of staff who was picking there feet at the door and sent through to the kitchen whilst they just continued rabbiting on the phone. I was given a manky well used stained towel when I asked for two , I was told there was only one clean towel. The bedding in the room was creased and thrown on. The metal springs in the mattress gave us both the most uncomfortable night whilst having to listing to other...

“Boiler didn't work so no heating and nit hot water for showers. Rooms are damp and the kitchen is dirty. Keep your stuff in your room or lose it!”

“Could not even get in the room!!!!!!!!”