Hotell nära Tennessee Shine

“Great location Front desk and breakfast staff very helpful. Breakfast good Room large comfortable. Housekeeping could be more through Overall a good stay but not quite up to grading 5 but would return to property”

“All”

“We had a condo overlooking the creek and with a view of the mountains. It was clean and well stocked. We enjoyed drinking coffee on the balcony in the mornings and evenings. The in-room fireplace was also a romantic touch. The location is excellent if you like peace and nature, but still being only a block away from the main strip of restaurants and activities. RiverStone is also very close to Dollywood and Dolly's Stampede theater. We found it well worth the cost and will be back next time...

“Great property for families with kids. Well appointed gym for workouts while traveling. Great views at breakfast and amazing rooms for your stay.”

“The property was nice. The rooms were very cute! Housekeeping on the first day didn’t clean our room because they said I had a do not disturb sign (it was on another room two doors down) the front desk agent even called me to verify that I wanted our room cleaned and I said yes and she asked about the sign, I said I don’t have a sign on our room. Again that’s on another room. It seemed no one knew how to check room numbers. We were gone all day and we come back and room isn’t cleaned at all. I...

“Nice and clean”

“I love ALL Staybridge Suite Hotels, but this one is AMAZING! Full buffet breakfast ( included in room price), Social Hour providing 2 alcohol/drinks to each guest of age- provided M-W in the evening around 5:30 -7 pm. Fully stocked kitchenette including stainless steel full size fridge, dishwasher, dishes, glasses, flatware and a cooktop stove with 2 burners. ( there is a trick to turning them on, so just ask the staff) . My room had a balcony with 2 chairs/small table... Most impressive...

“The room was clean, staff was friendly, breakfast was of good quality and variety. The indoor pool had no towels available. ”

“Room was nice and clean had a real good visit”

“Great place to stay for the night, exactly what we needed.”

“Closet door was broken, tv turns off every hour and they don’t restock creamer and sweeteners during stay”

“The rooms were very large enough and I liked the fact that beds were really big and confortable. However, the bed spreads/sheets were not cleaned throughout all my stay. I had to request for iron and ironing board before they were brought to me and even that took a very long time - if I am not mistaken, it was brought the next day after request.”

“It was clean and very nice! Staff was helpful. Kids had so much fun in the pools and on the slide. Breakfast was absolutely delicious and a lot to choose from.”

“It was an amazing stay. We enjoyed a lot. If I go there I will definitely stay in this property.”

“I did not enjoy this hotel, primarily due to the location. It was located next to a main roadway with a lot of road noise. The hotel was at least clean, but not my favorite option.”

“Location was perfect for our needs. The beds were comfy, and the room was very clean. The staff was helpful and friendly. Price was great. Would definitely stay here again if in the area.”

“Overall a nice stay and would stay here again. Biggest complaint I had was the cleaning staff would yell to each other in the morning right outside the rooms and it was easily heard while inside. They have a hard job with a lot of work so I understand the need to start early in the morning but it was not enjoyable being woken early on vacation to people yelling outside the room. I actually went out to ask them to stop thinking it was other guests being inconsiderate, but to my surprise it was...

“My stay was very disappointing. The first room I was given was not clean and had a strong sewage odor. The upstairs main room’s air conditioner was not working properly, making the room uncomfortable. I purchased the penthouse suite expecting a private bedroom with a door, as shown in the advertised photos, but that was not what I received. The stairs were very shaky and did not feel stable or safe. After being moved to a second room, I continued to experience issues. The door was difficult to...