Trädhus i Tulum

“The rooms were clean and beautiful, the design was very Zen and comfortable, everything we needed was there and the staff were ready to help at a moments notice, the food was incredible, with so many options, and service so fast, the beach and sand was awesome although we were there in the seaweed season, the heated plunge pool in our balcony was wonderful, and the location was perfect”

“Extremely poor standard of the room. Room was dirty and not properly cleaned upon arrival nor during the days we stayed there. Poor service from the staff. Spiders and animals in the room. Holes in the furniture. Overall my worst experience from any hotel so we decided to check out early and find a new place to stay. Not worth the money you are paying. The location is absolutely amazing right at a magical beach. But there others hotel in the area, choose them instead! Just be aware that it’s...

“We did not take anything from our bar but got accused (by Adriana) of having taken bottled water when checking out which we really did not appreciate. Also we got a room in the annex building which we did not understand we would get when booking the room. It was across the street away from the beach with no view at all. We had to pay to change room”

“The beach is super nice and room is nicely decorated and clean”

“This place was very tranquil and peaceful—- loved it. Staff was very hospitable and gracious for your presence. Food was delicious and drinks did not disappoint.”

“Jag ser inte detta som ett hotell det är en finare camping inga riktiga badrum och man bor i tält, läget personalen är jättebra men det är en camping absolut inget 4-stjärnigt hotell. Vi är mkt besvikna maten var dessutom mkt dyr och dålig, frukosten var ok. Alldeles för dyrt för vad man får jag kan ej rekommendera detta boendet till dessa höga priser.”