Trädhus i Tulum

"Great service and staff. Pool area was amazing. Lots of nice restaurants in the neighborhood and easy to go everywhere with the bikes. "

"To begin with, the hotel staff was friendly, helpful, and housekeeping was very good. What felt unnecessarily complicated was that most requests had to go through WhatsApp and only during limited hours. This made simple things difficult, such as getting fresh towels for the pool or the beach. The same applied to access to the gym. Bike rental was also unclear. The company the hotel collaborates with never showed up, although there are alternatives available directly on the beach. The same issue occurred with airport transportation. The transfer arrived late, which caused stress on the way to the airport. Unfortunately, Tulum seems to have seen its best days. Many hotels are closed, restaurants are deserted, and there is a lot of trash on the beach and along the jungle edge. Despite the eco-friendly branding, many hotels and restaurants rely on diesel generators for electricity. Taxis are extremely expensive and the drivers are unfriendly. A short trip along the beach can cost up to 500 pesos at tourist prices."

"Hjälpsam och trevlig personal. Bra rum Bra pool Bra kaffebar Bra Huvudrestaurang/Buffe. Hade velat ha kaffeautomater istället för serverad vid bordet och kaffet var svagt. Tur att det fanns kaffebar. Bra gym, pingis o tennisbana, vattengympa, yoga Lite sämre strand jämfört med Playa del carmen"

"A fantastic place to spend our family vacation. Great location, super soft and fine sand, close to the water. Could hear the waves from our room. Good variety of food and very pleasant staff. Lots of restaurants and small shops close by. Recommend it. Short dive away are other great restaurants, cenotes and lagoons. "

"Överlag ett fint hotell, modernt och fräscht. Dock var det ointresserad personal i receptionen. Behöver bli mer serviceminded! Hälsa när man kommer och vara intresserad av en. "

"Fint hotell med bra läge. Trevlig personal! Vi hyrde cyklar hela vistelsen och kunde förvara dem säkert inne på hotellet. Vårt rum på bottenvåning var väldigt fint, dock ett minus för att det var lyhört och att man hörde spolningar och i rören hela tiden. "

"Hotellet är väldigt trevligt. Ligger nära ett utsatt område i Tulum där det saknas gatulampor och är mörkt. Det var ofta kö till receptionen. Wifi var något osäkert, fick använda wifi tillhörande rummet bredvid. Restaurang och pool var väldigt trevliga. "