Hotell nära University of Illinois at Springfield

“Upon check-in the lady at the desk was definitely on or off medication. Several pure rude statements that were completely out of context. The people in line were shocked as well! 4 floors with 1 elevator that is used by their staff as well. It did not even work well. No need to wait that long for an elevator .”

“helpful and friendly staff”

“Just a great place to stay. Everything done professionally”

“This property was being renovated during our stay, but it was not an issue. The only negative was that the staff seemed unprepared for the number of people at breakfast, which left guests waiting 10-15 minutes for eggs and sausage links.”

“Liked adequate handicapped parking, helpful check in associate, grab bars in tub/shower, spacious room, plenty of AC outlets, room to open suitcases, fridge & microwave in room. Dislike lack of any really good water pressure and slippery tub flooring (was later informed at check out that I could have requested a floor mat, which they have a limited number of), and, I disliked noisy neighbors (and their walls are thin). When I called the front desk to tell them about this, the noise continued...

“Breakfast was excellent and staff friendly! Night clerk man extremely helpful and friendly. Beds were poor quality and felt old no support”

“We’ve never traveled with our pups. We were nervous about what kind of room we’d be in. It was extremely clean and smell free. The dogs loved all the space after being in a car all day. Breakfast isn’t free but looked wonderful and worth the $$$. We had food that we ate. Complimentary coffee in the am was available. Whole complex was extremely clean. Even saw someone using a lint roller on the carpet. Attention to detail. The mirror in our room had some humidity issues but who cares. The beds...

“Room was nice, breakfast was very good.”

“Hotel rooms do not cool. We had the thermostat all the way down it didn’t get below 70”

“The staff was helpful.”

“You get what you pay for, good hotel for the money paid. Very friendly staff However breakfast was very unhealthy and only had disposable plates and cups, no fruit or vegetables.”

“Manager and employees were all very nice and helpful.”

“Excellent breakfast with plenty of delicious protein. Very clean room, the front desk gentleman, Robert was amazingly patient as we had plenty of issues with our reservation thanks to Expedia. He finally was able to determine the problem Expedia was causing with the payment being transferred. He is definitely a five star employee!”

“Nice and clean hotel”

“Very nice and staff was lovely”

“Excellent location. Huge rooms. Friendly staff.”