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Recensioner av Best Western Welwyn Garden City Homestead Court Hotel

3 out of 5
Best Western Welwyn Garden City Homestead Court Hotel
Homestead Lane, Welwyn Garden City, England

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 127 av 395 recensioner" "
8 - Bra i betyg. 169 av 395 recensioner" "
6 - Okej i betyg. 58 av 395 recensioner" "
4 - Dåligt i betyg. 29 av 395 recensioner" "
2 - Väldigt dåligt i betyg. 12 av 395 recensioner" "

8,4/10

Renlighet

8,4/10

Personal och service

7,2/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

8/10 Bra

Johan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Janet

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were very knowledgeable and helpful. Older building but immaculate. Enjoyed our stay very much.
Bodde här 8 nätter i april 2024

10/10 Fantastiskt

Gareth

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Welcoming staff. Good food - nothing fancy but tasty. Very clean and comfortable room.
Bodde här 1 natt i april 2024

4/10 Dåligt

Warren, Hunterville

Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Old and amenities limited

10/10 Fantastiskt

Paul

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Paul

Bodde här 1 natt i december 2023

6/10 Okej

Nick

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was ok.
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Catherine

Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Malcolm

Bodde här 1 natt i september 2023

4/10 Dåligt

Tara-Jane

Gillade inte: Boendets skick och faciliteter
Only stay if nowhere else available
Honestly we drove up and nearly drove away it was so drab and looks appalling. Clearly housing use and the sound of screaming babies from open windows we said lets just see the room as we wanted to be near Hatfield house - which it isn't really. The room was a small block next door called the peter room and it was ok. But why make it a twin room and have two towels etc but only 1 hot chocolate & 1 biscuits?? Then the noise....... there was a note on the table saying ask to switch rooms as they are aware of loud noise from next door due to it being a through door next to the tv. We could hear every single sound like they were in the same room wven when they were clearly patting a babies back to wind it. You shouldn't be able to hear things to that degree. We then turned on the air conditioning unit which is a stand alone unit snd super noisy but at least it drowned out next door. The beds are like sleeping on the floor and the shower was a walk-in disabled shower that does not drain very well and the entire bathroom floor gets wet so lovely going to the toilet after getting wet feet and nearly slipping over each time. I would rather sleep in my car than do this again it was absolutely awful. This is a truly honest and frank opinion of our stay.
Bodde här 1 natt i september 2023

8/10 Bra

Stella

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good sized room but bed too small!
We stayed in Hurst - a suit with a small kitchen unit and seating area. The main disappointment was the bed. At a standard 4.6" it felt cramped (used to a ft) but the main issue is that you rolled into the middle and therefore crashing into one another. Also, the temperature was not ideal as the quilt was to narrow for the bed. It barely touched both sides.
Bodde här 1 natt i september 2023

8/10 Bra

Alexander

Bodde här 1 natt i juli 2023

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean and quiet
Plus - very clean, bathroom all new. Quiet room, very good breakfast. Minus - No quite enough room for two, room small for the price.
Bodde här 1 natt i juli 2023

8/10 Bra

James

Bodde här 1 natt i juli 2023

8/10 Bra

MARIANNE

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i juli 2023

8/10 Bra

Simon

Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Andy

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Wonderful staff, very helpful, we were given an upgrade unexpected gratefully received. A great stay we will go back. 😀
Bodde här 2 nätter i maj 2023

8/10 Bra

Rob

Bodde här 1 natt i april 2023

10/10 Fantastiskt

Ebru

Bodde här 1 natt i november 2022

8/10 Bra

Julie

Bodde här 1 natt i oktober 2022

10/10 Fantastiskt

Jo

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were fantastic! Friendly, responsive and smiling. We - and they - both deserved a better venue - and whilst our accommodation was perfectly clean I found it sterile. Dreadful decor, (curtains a masterpiece, a nightmare all of their own) - and I wasn't enchanted by the unkempt garden, the disabled amenities, (we are lucky enough to be full-bodied) and the adjoining door with the notice about 'noise' - it just felt a bit creepy and insecure. The venue of the hotel is really unfortunate - nothing divides it from the housing estate. The whole place needs more thought, greater use of colour and brighter materials/paint generally. Not the worst, very far from the best.
Bodde här 1 natt i oktober 2022

2/10 Väldigt dåligt

George

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Firstly my room key didnt work, had to carry all my stuff around with me. Then the room "Moore" was clean but quite dated, there were no modern 3 plug sockets by the bed. Had bought food to cook as was told there was a cooker i coudl use in suit. Tried to use it but it wouldnt come on, friendly male receptionist tried to help but his manager said it was off (despite turning on but not reamining on) - was told to use microwave.. So wasted money on food i could not cook. Manager would not refund me the difference in my meal costs considering the ingredients. Ive had better experiences at this hotel but the Suites are quite dated and clearly need a refurb. .
Bodde här 1 natt i oktober 2022

8/10 Bra

loris

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2022

8/10 Bra

Piet

Bodde här 1 natt i september 2022

10/10 Fantastiskt

Rachael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2022

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2022

6/10 Okej

Lorraine

Bodde här 1 natt i juli 2022

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Good value
Bodde här 1 natt i juli 2022

8/10 Bra

Leigh, Twickenham

Reste med sin partner
Gillade: Renlighet och personal och service
We had a well appointed premium room which also enjoyed good air-conditioning - unusual in the UK! The reception staff member was excellent, friendly and welcoming. It has to be said the main building is extremely dated, with the public areas in need of restyling. Having said that, we would use the hotel again if we were in the area.
Bodde här 2 nätter i juli 2022

10/10 Fantastiskt

Paul

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great staff, good food, clean and comfortable
Bodde här 1 natt i juli 2022

10/10 Fantastiskt

Peter

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2022

10/10 Fantastiskt

Michael

Bodde här 1 natt i juni 2022

10/10 Fantastiskt

Colin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2022

6/10 Okej

Ruth

Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Bodde här 1 natt i april 2022

10/10 Fantastiskt

Martin

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location, nearby park breakfast was great staff wonderful
Bodde här 1 natt i april 2022

10/10 Fantastiskt

Adam

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2022

6/10 Okej

Harry

Affärsresenär
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2022

2/10 Väldigt dåligt

Peter

Affärsresenär
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Old and tired hotel. Needs lots of TLC. Didn’t serve food at weekends. Bar shut at 9 on Sunday Had phone taken from my room and hotel were very uninterested in assisting.
Bodde här 3 nätter i december 2021

10/10 Fantastiskt

Khadra

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Miss K
My stay was very nice thanks
Bodde här 2 nätter i november 2021

10/10 Fantastiskt

Sudesh Lakshitha

Bodde här 1 natt i november 2021

10/10 Fantastiskt

Alison

Bodde här 1 natt i november 2021

10/10 Fantastiskt

Paul

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent Service
Great hotel and staff
Bodde här 3 nätter i november 2021
Svar från ian 24 nov. 2021
Hi Paul, many thanks for your kind words hope to see you again soon

10/10 Fantastiskt

Frank

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice place to stay.
Excellent stay, Friendly staff, Plenty of parking spaces, Nice and clean rooms, Well equipped function hall But Beers found bit expensive.
Bodde här 1 natt i november 2021

8/10 Bra

Charles, Calgary

Reste med sin partner
Gillade: Personal och service
Location to sons house reason we stayed Good value for money although a bit dated Staff exellent
Bodde här 4 nätter i oktober 2021

8/10 Bra

TONY

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Stopover
Just a brief stopover, hotel was ok but a bit pricey considering how tired it looked. Staff very friendly
Bodde här 1 natt i oktober 2021

8/10 Bra

Denise

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel break
It was a lovely place to stay, although the sandwiches were nice they were quite expensive. The breakfast was perfect, just 1 small thing i would suggest would be to keep plates warm. Staff were great, very proffessional, the hotel overall was perfect, comfortable & relaxing
Bodde här 1 natt i oktober 2021

10/10 Fantastiskt

Babatunde

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2021

4/10 Dåligt

Brian

Gillade: Rummets bekvämlighet
Apart from the miserable reception man. The other staff were brilliant, helpful and accommodating.
Bodde här 2 nätter i oktober 2021

6/10 Okej

Lee

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Average but not the staffs fault
I think it’s a shame as could be a lovely hotel but the cleanliness is very poor. The first bedroom we had was covered in dust, hallways dirty and even the fake flowers around were covered in dust. The bar was closed but the nice receptionist and Porter poured us a few drinks. The second night when we came back to our room to find we had no power what so ever due to another resident doing stupid things. We were quickly moved to an executive room however the smell of damp was awful and we were only given one towel. Please note the staff really did try their very best and you could see they were very under staffed due to the world today.
Bodde här 2 nätter i oktober 2021

10/10 Fantastiskt

RICHARD

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2021