6/10 Okej
Verifierad resenär
3 feb. 2023
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Comfortable enough but outdated and dirty
Our stay had its good and bad--the breakfast was great, the hotel is in a great spot, the staff was kind enough, the room was spacious and had a big soaking tub. But it's clear that the hotel is in serious need of renovation. It's not just the appearance of the room, which didn't seem to have been updated since 2002 or so. The hallways border on being creepy because they're so musty and dirty and dark. The mattress in the bed was so worn out that I could feel the springs digging into my back. The carpet is dirty, there were cracks in the bathroom tile, and the sink had enormous cracks in it. There were mystery stains and scratches on the walls in our room and bathroom as well as all over the hotel. The lobby and basement fitness area persistently smelled like sewage. There was an irritating sense of being nickle-and-dimed by the hotel as well, with a surprise fee at check-in and the "free" wifi is very slow--you're expected to pay for a faster connection. I had higher expectations for this hotel based on the images and the price. There was clear irritation from other guests as well. During our short stay here, I overheard several others express their discontent about these same things to the staff. Great potential, but this place really needs some policy changes and a big renovation.
Verifierad resenär
Bodde här 3 nätter i januari 2023