Me and my fiancee stayed here for 8 nights because of the location of the hotel, that was pretty good with walking distance to La Sagrada Família and two metro stations, and the price that was reasonable.
When the first 6 nights had past we didn't have too much to complain about, except a little smell of smoke from when we opened our window (that was facing a little patio surrounded by concrete walls and windows from the other rooms).
But the remaining two days were unbearable, tobacco smoke passing in through the vents/ac, window and doorway during the whole evening and night on the first of these two days. I of course told one of the staff members who responded with the words of that she would let her colleague take care of it, I did the mistake to take her by her word... Because on the next morning I kindly asked another member of the staff if the woman that worked the day before had let this new staff member now about our complaints but the answer was: -No (W-T-F!). I shared my complaints with this new staff member and I got the answer that this was going to be taken care of.
During the second of these two days, living in a tobacco gas chamber, the evening was not as unbearable as the past one but the night was horrific. Woke up from slumbering at 2 am(!) after a huge effort trying to sleep with a big headache and strong smell of smoke in the nose. Forbidden to smoke in this hotel my a**!
No one and believe me NO one takes this seriously at this hotel!
