Hotell i Blackburn

“Wonderful food, friendly courteous staff”

“Second stay and a whole much better. Breakfast excellent as ever, room facilities were in good condition, including a working fridge except for a broken window handle. Still couldn't turn the radiator off, so too hot and the Spa could be more accessible with priority given to staying guests.”

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“The room was to hot,shower head was dirty”

“Lovely clean and quiet hotel ”

“The hotle was clean, warm and peaceful, lovely big room with a beautiful bathroom. Close to the shopping areas and the train station. ”

“The only reason for the overall rating was the absence of WiFi in my room. The staff was very helpful and let me use the staff WiFi. The problem was resolved, but it returned as soon as I returned to my room. I had to go to the nearby McD in order to check emails, etc. In addition, the check-in was problematic as the lodge did not have a credit card reader which led to the lodge dismissing my card. The explanation from the lodge was something that the card issuer had never heard about when I...

“Wi-Fi didn’t work. No Netflix and the room smells cigarettes smoke ”

“Room itself fine but newly fitted shower tray flooded bathroom - Room service poor as 3 different menus give 3 different times this is available and a 4 Star hotel stopping room service at 8.00pm???? Wnen cold sandwiches came with chips quality was v poor - drie out bread a scraping of butter and over-fried oily chips - definitely not a 4 Star hotel - younger bar tender needs training on customer service and attitude. Housekeeping staff and receptionist great.”

“Great staff & a lovely clean & quite room. ”

“Large and spacious room very modern if a little basic. Minimalistic wardrobe space and tiny table/ moveable desk. More than adequate for an overnight stay. Included breakfast is simple and basic but very nice . ”