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Recensioner av Sheraton Bucharest Hotel

5 out of 5
Sheraton Bucharest Hotel
5-7 Calea Dorobantilor, District 1, Bucharest

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 109 av 202 recensioner" "
8 - Bra i betyg. 59 av 202 recensioner" "
6 - Okej i betyg. 16 av 202 recensioner" "
4 - Dåligt i betyg. 10 av 202 recensioner" "
2 - Väldigt dåligt i betyg. 8 av 202 recensioner" "

9,0/10

Renlighet

8,6/10

Personal och service

7,8/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

8/10 Bra

basel

Reste med familjen
Gillade: Renlighet och personal och service
Bodde här 4 nätter i december 2023

10/10 Fantastiskt

Ahmad

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 3 nätter i november 2021

10/10 Fantastiskt

Alexander, Sweden

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect living
I recommend the hotel! Everything was perfekt! Nothing to complain. Next time i am in Bucharest, there is one Hotel, Sheraton
Bodde här 3 nätter i augusti 2017
Svar från deliamitrica2 11 sep. 2017
Dear Guest, Thank you for choosing Sheraton Hotel for your trip to Bucharest. We are delighted to see that we have met your expectations. Looking forward to welcome you again, Our best regards, Daniel Ben-Yehuda, General Manager

10/10 Fantastiskt

FADI

Perfect
Bodde här 5 nätter i februari 2024

8/10 Bra

Darren

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very well kept hotel and friendly staff
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Liliana

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ottima
Bodde här 3 nätter i januari 2024

10/10 Fantastiskt

Elizabeth

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed for Christmas and the Christmas brunch was fantastic! Staff are attentive, friendly and welcoming. The facilities in the hotel are great with comfortable beds. Reception are always willing to help and organise transport and tours for you. I highly recommend breakfast as there was so much variety from omelettes, crepes and cereal to continental. Location is good just 10 mins drive from the centre and 3 mins walk to the metro. There are many areas around to Lounge and chill inside the hotel. I would definitely stay here again!
Bodde här 4 nätter i december 2023

2/10 Väldigt dåligt

Alex

Gillade inte: Renlighet, personal och service och rummets bekvämlighet
Poor service
Very bad and staff were very rude. On arrival staff attempted to give us two single beds instead of the king we booked
Bodde här 2 nätter i november 2023
Svar från Silvia Balan 8 dec. 2023
Dear Alex,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay and I apologize that we did not fulfill that expectation during your visit. I have shared your feedback with the team, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure a better future experience. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Sincerely,Balan SilviaPR & Marketing ManagerSheraton Bucharest Hotel

6/10 Okej

Ofra

Reste med sin partner
Gillade: Renlighet
Gillade inte: Bekvämligheter
I wouldn't say it's a 5 star hotel but it was nice. I think the room was very nice, very clean, nice view. the Staff at the dining room and at the Casino were great. The location is very nice. HOWEVER The staff at the front desk... I would give them 2 out of 5 and that's because I am nice.. So many of them but it looked like they are all new at the job (besides one or two and they weren't very pleasant or helpful as well) Just few exemples - they gave different answers to our questions, arrival and departure were not lovely, we had a full day till our flight and even though the guy at the desk the night before said we could wait at the hotel and use the pool & lounge (we payed to be in a lounge floor during our stay) when we checked out the girl told us this is not possible ... That is very cheap. Not to mention I had a birthday on one of the days - the hotel refused my partner's beg to let someone with flowers or balloons to room while we're out and that's after the hotel refused to bring even a small cake or bottle of wine or something! My partner just wanted me to enter the room after a long day out to something nice on my birthday - they not only we're very cheap and not agreeing to leave something as a small gesture - they actually did not let her pay for something like that from out of the hotel! I was just shocked. Keys not working a lot of the times and you need to go to the front desk multiple times, their system was down... Not 5 star at all - but o.k hotel
Bodde här 2 nätter i oktober 2023
Svar från Silvia Balan 8 dec. 2023
Dear Ofra,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay and I apologize that we did not fulfill that expectation during your visit. I have shared your feedback with the team, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure a better future experience. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Sincerely,Balan SilviaPR & Marketing ManagerSheraton Bucharest Hotel

4/10 Dåligt

Tiago

Affärsresenär
Gillade: Rummets bekvämlighet
Bodde här 3 nätter i oktober 2023
Svar från Silvia Balan 2 nov. 2023
Dear Tiago,I recognize your time is valuable and appreciate the feedback you have provided.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Sincerely,Silvia BalanPR & Marketing ManagerSheraton Bucharest Hotel

10/10 Fantastiskt

sergio

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i oktober 2023
Svar från Silvia Balan 2 nov. 2023
Dear Sergio,Thank you very much for your review. It is always encouraging to hear positive feedback. We hope to welcome you again soon at Sheraton Bucharest Hotel.Sincerely,Balan SilviaPR & Marketing Manager

2/10 Väldigt dåligt

A

Bodde här 1 natt i september 2023
Svar från Silvia Balan 2 nov. 2023
Dear guest,I recognize your time is valuable and appreciate the feedback you have provided.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Sincerely,Silvia BalanPR & Marketing ManagerSheraton Bucharest Hotel

10/10 Fantastiskt

Christoph

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
War für uns die ausgezeichnete Wahl
Sehr angenehmes Hotel an ruhiger Lage. Das Hotel zeichnete sich für uns mit den grossen Zimmer aus. Die Zimmer waren sehr sauber. Das Frühstückangebot war ebenfalls sehr schön. Wir können dieses Hotel sehr empfehlen. Auch ein schöner Aspekt war, der integrierte „Balkon“.
Bodde här 2 nätter i augusti 2023
Svar från Silvia Balan 2 nov. 2023
Dear Christoph,Thank you very much for your comments. It is always encouraging to hear positive feedback. We hope to welcome you again soon at Sheraton Bucharest Hotel.Sincerely,Balan SilviaPR & Marketing Manager

10/10 Fantastiskt

Cosmin

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023

8/10 Bra

Dale

Gillade: Renlighet, personal och service och rummets bekvämlighet
Nice, but a few things could be better
Located a bit north of the old town but easy to get around either by Metro or Bolt scooters and taxis. Hotel was ok, the staff were super friendly and helpful. The small pool area and gym are good although there towels left all over the floor when we used it. It did not seem 5 star and the breakfast was a bit like a service station restaurant.. lots of rude people pushing you aside and shouting at each other - maybe just the guests staying when we were there? Not a relaxing experience first thing in the morning though. Hotel was a bit dated in places. Overall value for money for what we paid though.
Bodde här 3 nätter i juni 2023

8/10 Bra

Tomasz

Reste i grupp
Gillade: Renlighet och boendets skick och faciliteter
Good location. More 4 than 5 star service.
Bodde här 4 nätter i maj 2023

8/10 Bra

Barry

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel
The check-in was friendly and informative from Georgiana. The room (805) was clean and included tea/coffee an ironing board and iron. It was quiet and the bed was very comfortable. There was a good choice of breakfast food and the service was quick and friendly. Overall it was a good hotel I would recommend for anyone staying in Bucharest.
View of Bucharest from room 805
Bodde här 2 nätter i februari 2023
Svar från Silvia Balan 15 mars 2023
Dear Barry,Thank you very much for your comments. It is always encouraging to hear positive feedback. We hope to welcome you again soon.Sincerely,Balan SilviaPR & Marketing Manager

10/10 Fantastiskt

Jonathan

Bodde här 3 nätter i februari 2023
Svar från Silvia Balan 15 mars 2023
Dear Jonathan,Thank you very much for your feedback. We hope to welcome you again soon.Sincerely,Balan SilviaPR & Marketing Manager

10/10 Fantastiskt

Maeve

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2023
Svar från Silvia Balan 15 mars 2023
Dear Maeve,Thank you very much for your feedback. We hope to welcome you again soon.Sincerely,Balan SilviaPR & Marketing Manager

10/10 Fantastiskt

Peter

Bodde här 2 nätter i februari 2023
Svar från Silvia Balan 15 mars 2023
Dear Peter,Thank you very much for your feedback. We hope to welcome you again soon.Sincerely,Balan SilviaPR & Marketing Manager

10/10 Fantastiskt

shay

Bodde här 3 nätter i januari 2023
Svar från Silvia Balan 15 mars 2023
Dear Shay,Thank you very much for your feedback. We hope to welcome you again soon.Sincerely,Balan SilviaPR & Marketing Manager

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade inte: Rummets bekvämlighet
Bodde här 2 nätter i januari 2023

10/10 Fantastiskt

yongjun

Bodde här 5 nätter i januari 2023
Svar från Silvia Balan 15 mars 2023
Dear Yongjun,Thank you very much for your feedback. We hope to welcome you again soon.Sincerely,Balan SilviaPR & Marketing Manager

10/10 Fantastiskt

Steve

Bodde här 1 natt i januari 2023
Svar från Silvia Balan 15 mars 2023
Dear Steve,Thank you very much for your feedback. We hope to welcome you again soon.Sincerely,Balan SilviaPR & Marketing Manager

10/10 Fantastiskt

ADINA, NEW YORK

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing as always. My third time in 4 months and i don’t want to book any other hotel in Bucharest. Georgiana by the desk was amazing as always . Big smile on her face, always helpful and friendly. I will be back again in 3 months.
Bodde här 4 nätter i januari 2023
Svar från Silvia Balan 15 mars 2023
Dear Adina,Thank you very much for your positive feedback. We hope to welcome you again soon.Sincerely,Balan SilviaPR & Marketing Manager

8/10 Bra

levi avram

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2023
Svar från Silvia Balan 15 mars 2023
Dear Avram,Thank you very much for your feedback. We hope to welcome you again soon.Sincerely,Balan SilviaPR & Marketing Manager

10/10 Fantastiskt

ADINA, NEW YORK

Bodde här 1 natt i januari 2023
Svar från Silvia Balan 8 dec. 2023
Dear Adina,Thank you very much for your feedback. We hope to welcome you again soon at Sheraton Bucharest Hotel.Sincerely,Balan SilviaPR & Marketing Manager

8/10 Bra

Giada

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Piscina molto bella e posizione della struttura comoda

10/10 Fantastiskt

ADINA, NEW YORK

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing as usual. I love Sheratton every time i come to Bucharest. I will be back next month. Georgiana at the front desk was amazing and always there with a smile on her face. Her brother (bell boy, sorry i forgot his name), was amazing too. Always helpful and friendly. Really amazing to be back there thanks to them.
Bodde här 7 nätter i december 2022
Svar från Silvia Balan 12 dec. 2022
Dear Adina,On behalf of the entire hotel team, I want to thank you for sharing your positive feedback about your recent stay at the Sheraton Bucharest Hotel.We hope to welcome you again soon.Sincerely,Balan SilviaPR & Marketing ManagerSheraton Bucharest Hotel

8/10 Bra

Mark

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
very very nice hotel
great hotel and very good location
Bodde här 4 nätter i november 2022
Svar från Silvia Balan 12 dec. 2022
Dear Mark,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Sheraton Bucharest Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Balan SilviaPR & Marketing ManagerSheraton Bucharest Hotel

10/10 Fantastiskt

LI, Chino Hills

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location is very convenient.
Bodde här 4 nätter i oktober 2022
Svar från Silvia Balan 3 nov. 2022
Dear LI,On behalf of the entire hotel team, I want to thank you for sharing your positive feedback regarding your recent stay at the Sheraton Bucharest Hotel. We hope to see you again soon.Sincerely,Silvia Balan PR & Marketing ManagerSheraton Bucharest HotelSincerely,Balan SilviaPR & Marketing ManagerSheraton Bucharest Hotel

10/10 Fantastiskt

ADINA, NEW YORK

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location. Great service.
Bodde här 5 nätter i september 2022
Svar från Silvia Balan 11 okt. 2022
Dear Mrs. Adina,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Sheraton Bucharest Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Silvia Balan PR & Marketing Manager Sheraton Bucharest Hotel

10/10 Fantastiskt

Ryan, Maitland

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very modern, clean, safe and accommodating hotel close to the center of everything. Best hotel breakfast bar in Bucharest.
Bodde här 4 nätter i september 2022
Svar från Silvia Balan 3 nov. 2022
Dear Ryan,On behalf of the entire hotel team, I want to thank you for sharing your positive feedback regarding your recent stay at the Sheraton Bucharest Hotel. We hope to see you again soon.Sincerely,Silvia Balan PR & Marketing ManagerSheraton Bucharest Hotel

10/10 Fantastiskt

Richard

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2022

8/10 Bra

Avraham

Bodde här 4 nätter i september 2022

4/10 Dåligt

Paul

Bodde här 2 nätter i augusti 2022

10/10 Fantastiskt

Judy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel. Friendly staff. Good location. Great price.
Bodde här 4 nätter i augusti 2022

8/10 Bra

Magdalena

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 6 nätter i juli 2022

10/10 Fantastiskt

Salvo

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Posizione ottimale, classe e personale sempre disponibile, unica pecca forse a volte dimenticanze nell aggiungere tovaglie e accappatoio nuovo
Bodde här 5 nätter i juli 2022

8/10 Bra

Tariq

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good hotel near centre
Nice hotel with a nice reception, check inn was good and quick , beds comfortable and decent mini bar . Would definitely re-book
Bodde här 3 nätter i juli 2022

8/10 Bra

Mirela

Bodde här 4 nätter i juni 2022

8/10 Bra

Ammad

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
5 nights stay
A typical Sheraton!! Nothing different… Great location
Bodde här 5 nätter i maj 2022

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Rummets bekvämlighet
Couldn’t sleep much. The air conditioning can not be stopped completely and the noise is very annoying. It’s an old air conditioning system. The rest was good.
Bodde här 2 nätter i maj 2022

6/10 Okej

Aharon

Reste i grupp
Gillade: Personal och service
Bodde här 4 nätter i maj 2022

10/10 Fantastiskt

James

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 8 nätter i maj 2022

2/10 Väldigt dåligt

Mordechi, Bellevue

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We were very let down from the Sheraton! It’s a 5 star hotel. But worth only 3 stars if that. I wouldn’t advise anyone to stay there. We had no air conditioning in our room the safe was broken and the staff didn’t even understand our frustration. I will post This on blogs possible so that people should be aware not go to this hotel.
Bodde här 4 nätter i april 2022

10/10 Fantastiskt

Hansung

Bodde här 2 nätter i april 2022

8/10 Bra

George

Affärsresenär
Gillade: Renlighet och personal och service
Good Hotel
This hotel needs a bathroom update. 8f you have problem with your legs is a pain to get in the bath tub for shower.
Bodde här 1 natt i april 2022

8/10 Bra

Ignacio

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Un buen 4 estrellas.
Y digo 4 estrellas porque es la consideración que debe de tener este hotel. El hotel es correcto, y está muy bien. Pero cuando una persona busca un 5 estrellas necesita un extra, que aquí no está. En más de un momento y de dos, la recepción se ha quedado vacía con una cola de varios clientes esperando. El hotel está bien, y en Bucharest pocas opciones hay mejores, pero no es un 5*.
Bodde här 4 nätter i februari 2022

8/10 Bra

Nicola

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
An easy stay
An easy stay. Bus ride from the airport. 20 minute interesting walk to the old town. Bars, restaurants in the hotel and local neighbourhood.
Bodde här 3 nätter i november 2021
Svar från Daniel 24 nov. 2021
Dear Nicola, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Sheraton Bucharest Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Daniel Ben-Yehuda, General Manager