Hotell nära Castlecroft Stadium

“The customer service was not good, the communication was hard and the staff was not welcomming”

“Had a very pleasant short break at the conaught hotel. Would definitely recommend to anyone. Definitely stay there again. A nice place, thank you 😊 ”

“Nice staff. OK breakfast. Small room but comfortable bed. Bad wifi. Hot water in the shower not particularly hot at all - quite the opposite.”

“Received an email around 3 hours before we were due to check in the booking had been cancelled. We were en-route. Called the number on the email (which was a third party - not Hotels.com). Advised the booking had been cancelled due to 'maintenance' and to contact Hotels.com directly make an alternative booking. Attempted to contact Hotels.com but could not get to speak to a human being to make an alternative booking. We were left high and dry!”

“We booked the apartment in August 2023 so the family could attend a music event which was local to apartment. On the day of Travel 26th April 2024 the booking was cancelled via email.. No phone call to warn us but an alternative 30+ miles away was offered in the email. Unfortunetly many other people have fallen fowl to this sort of approach due to many hotels being sold out and high prices starting to appear due to both the music event and a Wolves home football game. Many hotels coming back up...

“Good breakfast and friendly staff.”

“3 day stay no cleaning no phine in room no welcome ”

“During checkout, the alarm in the room would not stop ringing. We wanted to extend our stay by one more night, and we had already informed Quinn that he would add an extra night for us. However, Nicolas did not even wait a few minutes before making a new online reservation for another night. The customer service was catastrophic.”

“A nice B&B with an old host, a unique kind of building from 1909 with lots of old furniture etc inside. The room was fairly small, they lowered the temperature during night, I had to get up early and it was a bit cold in the room in the morning. Few places to sit outside the room at 6 am. The surroundings are in the better end but still close to some fairly rough areas”

“Absolutely horrendous experience with a "host" who was completely unreasonable and unfair, that ruined our weekend and left us with a loss of money (and extra unofficial charges through PayPal) and no where to stay. Never again and would advise starting well clear. ”

“Just back from a 2 night mini break. Jackie and Rob are so welcoming. The breakfast is fabulous, nothing is too much trouble. Great location for Black Country Living museum. Would highly recommend!”