“We booked the ocean view suite to have an uninterrupted view and spoil ourselves but the whole experience unfortunately got ruined by the lack of view and staff. The view from the suite 505 is blocked by the tree bar and when expressing our concern to the hotel staff, they offered very disappointing solutions (free breakfast and a massage) - Hotels.com was more helpful than the hotel itself - but we just wanted an ocean view. I refuse to believe that we’re the only ones who have complained about...
“We booked the ocean view suite to have an uninterrupted view and spoil ourselves but the whole experience unfortunately got ruined by the lack of view and staff. The view from the suite 505 is blocked by the tree bar and when expressing our concern to the hotel staff, they offered very disappointing solutions (free breakfast and a massage) - Hotels.com was more helpful than the hotel itself - but we just wanted an ocean view. I refuse to believe that we’re the only ones who have complained about...
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